AI ‑ Easy Ads for Facebook Ads
Launch a Facebook & Instagram Ads Funnel That Converts
Rating
4.3
feedback
318
chart
#2,302
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March 31, 2026
not every app is for everyone, i could work out it myself i'm not the tech expert. but one thing i loved was the support team help in getting my refund back which was charged. love the support i will definitely try to come back once i learn more about the app and how to work it out thanks again
March 25, 2026
Hello, I did not use your application last time except for 24 hours and then I deleted it. Why was the amount of $19.95 charged on the previous bill? Knowing that you have a trial period? I want a refund please, I had to download the application again to be able to talk to you, yet there is no customer service unless you subscribe to a paid plan, and this is not good. You already have a problem in the first place; an individual cannot permanently log out of any old company's accounts they used to work for. This means that you are unprofessional, and this issue causes problems for many brands that change their course due to technical problems, just like what happened to me.
Hi IVORYNN, Thank you for taking the time to share your feedback. I’m truly sorry for the experience you’ve had. I completely understand how frustrating this must have been. Just to gently clarify: Billing: All app charges are handled directly by Shopify. Unfortunately, we don’t have access to your payment details or the ability to charge you ourselves. Free Trial: The free trial is available only the first time the app is installed. If the app is installed again later, the trial does not reset, and a paid subscription begins automatically. Support: You never need to reinstall the app to reach us; we’re always available for free via live chat on our website or at [email protected] That said, we truly want to make this right for you. We’ve already reached out using the contact details available in your store and are just waiting for your reply. As soon as we hear back from you, we’ll review the charge right away and do our best to assist with a refund if applicable. Thank you again for your patience, and we’re here to help every step of the way. Warm regards, Ouissal Oulad Lghrab Customer Success Specialist | Meta Certified Ad Expert Easy Ads Team
Feb. 28, 2026
Feb. 19, 2026
tres facile comme demarche je la recommande fortement maintenant on attend les résultats
Feb. 9, 2026
I’m genuinely not exaggerating when I say this: Easy Ads has made a real difference for my store. I’ve already started seeing better results and actual sales growth. What truly sets them apart is their support. I’ve never dealt with a team this patient and helpful. They don’t just explain how the app works — they go much further. They helped me improve my store overall, from pricing and promotions to layout and general strategy. It honestly feels like I hired a full team rather than just installed an app. I finally feel supported, and no matter how many questions I asked (even the obvious ones), they were always kind, responsive, and encouraging. Highly recommended.
Jan. 28, 2026
Un service client hors norme : Ouissal est tout simplement incroyable ! Je tiens à partager mon expérience exceptionnelle avec EasyAds, et plus particulièrement avec Ouissal. Pour être honnête, je n’ai jamais vu un service client d’une application Shopify se donner autant de mal pour la réussite d'un utilisateur. Ouissal a été extraordinaire : elle s'est connectée directement à mon ordinateur pour prendre le temps de tout vérifier avec moi. Elle m’a accompagné pas à pas, à chaque étape, sans jamais compter ses heures. C’est bien plus qu’un simple support technique, c’est un véritable coaching personnalisé. Ce qui m’a le plus marqué : Une compréhension immédiate : Elle a tout de suite cerné ma niche (Travel Tech) et mes besoins. Elle ne donne pas de conseils génériques ; ses recommandations étaient précises et parfaitement adaptées à mes produits. Une compétence technique rare : Au-delà de sa grande bienveillance, c’est une experte. La communication est fluide, elle comprend tout du premier coup et sait rendre les choses simples. Une disponibilité exemplaire : Nous avons passé un long moment ensemble pour que tout soit parfait. Elle est d'une serviabilité et d'une patience que l'on ne trouve nulle part ailleurs. Grâce à son aide et à son professionnalisme, nous avons lancé notre premier tunnel avec une totale confiance. Après ces quelques jours de tests, je vais sans aucun doute passer à l'abonnement Pro pour en déployer plusieurs autres. Un immense merci à Ouissal pour son engagement et bravo à EasyAds d'avoir une personne aussi compétente et dévouée dans son équipe. Je suis impatient de fêter ma première vente grâce à vous ! >>> Vous pouvez y aller les yeux fermés.
Jan. 26, 2026
I had a very poor experience with EasyAds. The app had persistent errors and was not usable at all. Despite this, I was still charged, and even after uninstalling the app, billing issues remained. I tried contacting the developer via live chat, but received no response. Very disappointing support and lack of accountability. I do not recommend this app.
Hi STITCHWEST, Thank you for taking the time to share your feedback. We strive for a seamless experience, and we’d like to address each of your points in detail: App Errors & Technical Resolution We want to inform you that the persistent error you encountered was immediately escalated to our development team once identified. We are pleased to confirm that the issue was fully resolved. To ensure you were kept in the loop, our team reached out to you via multiple contact channels to provide updates so you could get back to using the app successfully. Billing & Shopify Integration Regarding the charges you mentioned, it is important to clarify that Shopify handles all billing for all apps on their platform, including Easy Ads. We do not have any access whatsoever to your payment information, nor do we have the ability to charge you directly. Refund Process & Support While we don't control the initial billing, we are fully committed to your satisfaction: Refund Eligibility: We can issue a charge reversal or a full refund depending on your specific case and our refund policy. How to Proceed: Please reach out to us via our live chat on our app or website. We would love to immediately review your account and issue a full refund if you are eligible. Our goal is to be as accountable and transparent as possible. We apologize for any delay you experienced in our live chat previously; we are here now and ready to prioritize your request. Thank you again for giving Easy Ads a try and for helping us improve. Best regards, Ouissal Oulad Lghrab Customer Success Specialist | Meta Certified Ad Expert Easy Ads Team
Jan. 22, 2026
Managing a Shopify store can be quite challenging, but the Easy app has made everything so much simpler for me. The interface is incredibly intuitive and easy to navigate. When I encountered a minor technical issue, their support team responded instantly and guided me through it professionally. I was surprised to see some negative reviews because my personal experience has been nothing but positive. If you are looking for a reliable tool with a team that truly cares about its users, I highly recommend this app. It is a must-have for every serious merchant!"
Jan. 19, 2026
worst app gp manually
Hi Velminea Fasyon, Thank you for sharing your feedback with us. We are truly sorry to hear that your experience with Easy Ads didn't meet your expectations, and we appreciate the opportunity to make things right. We would like to address your concerns and provide an update: 1. Our Investigation & Outreach: Immediately after receiving your feedback, we reached out to you directly to investigate the specific issues you encountered. Our goal is to understand exactly where the app fell short for you so we can provide a personalized solution. 2. Ensuring a Better Experience: We have taken your comments to heart and have already implemented steps to ensure your experience, and that of all our users, is significantly improved. 3. Our Commitment to Your Success: At Easy Ads, we truly love helping our users get the best experience and results possible. We remain fully available to continue our conversation via email and help you reach your advertising goals. Please check your inbox for our latest message so we can assist you further. Thank you again for your feedback; it is essential in helping us build a better experience for all our users Best regards, Ouissal Oulad Lghrab Customer Success Specialist | Meta Certified Ad Expert The Easy Ads Team
Dec. 29, 2025
TAKE THEIR 10 DAY TRAIL AND USED FOR JUST 4 DAY AND THEY SEND ME A BILL AFTER MONTH WHEN I ALREADY CANCELL SUBSCRIPTION FROM MY TRAIL PERIOD . one of the scam app , please do not use
Hi trendingshoping.com, Thank you for your feedback. We’d like to clarify a few points regarding your experience with Easy Ads for Facebook Ads: Billing is handled by Shopify; Easy Ads does not have any access to charge users directly. All billing for third-party apps is fully managed by Shopify. Account review & refunds: We encourage you to contact our support team via live chat or email at [email protected]. We’d be happy to review your account, and if you are eligible, we can issue a full refund. We’re here to help and want to ensure everything is resolved fairly. Please reach out so we can review your account and assist you. Best regards, Easy Ads for Facebook Ads
Dec. 20, 2025
Dec. 19, 2025
This platform is extremely easy to use and well-designed for smooth daily operations. The features are powerful, reliable, and genuinely help improve workflow and results. Customer support is outstanding—fast, knowledgeable, and always focused on solving issues quickly.
Dec. 18, 2025
Dec. 17, 2025
The product and service are terrible. Since registering and during the 10-day trial period, I haven't been able to launch any advertising campaigns. They blame the meta tags, saying they're buggy, even though I can still run ads normally in the Ads Manager. They say they'll fix the bug in a few days or weeks. If that's the case, your business growth will be hampered. I strongly advise against using this app.
Hi Quickolla, Thank you for sharing your feedback. We’re sorry for the difficulties you experienced with Easy Ads. We’d like to clarify that campaigns run through Easy Ads are powered by AI, which means they need to be properly configured in your Ads Manager to work correctly. If the setup isn’t complete, the campaigns cannot launch as intended, even if Ads Manager allows ads to run. Our support team has contacted you via email multiple times to ensure we follow up with you until the issue is fully resolved and your campaigns can run successfully. We are committed to helping every user get their ads running smoothly and efficiently. We appreciate your feedback; it helps us improve both the app and our support process for all users. Best regards, Ouissal Oulad Lghrab Customer Success Specialist | Meta Certified Ad Expert Easy Ads Team