AI ‑ Easy Ads for Facebook Ads
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Just started using the app, i had some questions and the customer support team was able to help me. I will checkin in a couple of weeks to see how this goes.
I've had a great experience with Facebook and Instagram Ads. Their AI-driven targeting is precise, reaching the exact potential customers and delivering a good ROI. These platforms are essential for boosting engagement and conversions.
Simply comparing with my own google ads and pinterest ads. Spent more than 1k and getting a 3 conversion is funny. Just time consuming. 2nd chance is my fault that I tried a year ago. Guys no one need this go with chatgpt can give better results than this. Wish can drop a screen shot of their funny system 1 week 2k usd spend. and really doesn't understand how shopify supports us on these kind of dummy products
Dear Trending Silver Gifts, Thank you for sharing your feedback with us. We value all customer experiences, even when they fall short of expectations. As the Marketing and Communication Manager at Easy Ads, I wanted to personally address your concerns regarding your experience with Easy Ads. First and foremost, I want to extend my sincerest apologies for any frustration or disappointment you may have experienced as a result of your funnel. Upon reviewing your case, it appears that there may have been some misalignment in targeting and expectations. As mentioned by our support agent, the US market can be highly saturated, which can impact the effectiveness of ads, particularly if not properly targeted. Additionally, our primary focus at Easy Ads is on optimizing for sales rather than simply driving traffic. This approach may result in higher conversion costs but is ultimately aimed at delivering tangible results for our clients. Furthermore, the ad spend of 1K is not recorded on our end. Can you please share this with us? We appreciate your patience and understanding in this matter. Should you wish to discuss your campaign further or explore alternative strategies, please do not hesitate to reach out to me directly via the live chat on our app. Thank you once again for bringing this matter to our attention. Kindest regards, Maria Chanaoui Marketing and Communication Manager Easy Ads
Ad system is good. For newbie like me it will definitely a moral booster.
Very straight forward and the customer service was extremely friendly and helpful! Highly recommended :)
I installed the Easy Ads App in late December 2023. Let it run for a few weeks and it didn't generate any sales. I asked for help through their support, and all I got was excuses about why it doesn't work, instead of solutions. I actually was pleading with them to assist me in getting it to work. After no joy in dealing with two different people, namely: Ouissal and Millenni, I then told them that I'd rather delete the app. After this, someone else named Maria suggested a call with me to get it working and directed me to their calendar to schedule the call. Which I happily tried to do. Unfortunately, the calendar was fully booked. So I contacted them again asking when could a slot be made available and was told they would get back to me if a cancellation happened. This was on the 24th of January 2024. Today is the 12 Feb and I haven't heard anything from anyone. The scary part is that the diary is probably fully booked because so many people are having trouble using the app and are booking support calls. I was rather disappointed as I believed that the "Easy Ads" app was a good app and that I was doing something wrong and thus asked for help. Sadly it was not forthcoming. Anyway, I am now exploring alternative solutions. I've given these guys more than enough time and opportunity to assist me in getting their app to work. Moving forwards and onwards.
Hi Ascend Forex, Thank you for sharing your experience with Easy Ads. We're sorry to hear about the challenges you encountered and the frustration it caused you. As the Marketing & Communication Manager, I want to extend my sincerest apologies for the inconvenience you faced. It's disheartening to learn that despite reaching out to our support team, you didn't receive the assistance you needed promptly. I understand how important it is to have reliable support when utilizing our app, and I regret that we fell short of providing you with a satisfactory resolution. Regarding the scheduling of a support call, I apologize for the inconvenience caused by the fully booked calendar. Our intention is to assist all our users promptly, but unfortunately, this can lead to scheduling constraints at times. Additionally, I want to clarify that while our calendar may be busy due to the high demand for our free setup service, it doesn't solely reflect users experiencing issues with the app. Our calendar primarily serves for scheduling a free setup for new users, not specifically for issue resolution. The email you received should have clarified this, and I apologize if there was any confusion. I assure you that we take every user's feedback seriously, and your experience will be thoroughly reviewed to identify areas for improvement in our support process. As you explore alternative solutions, we respect your decision and wish you success in finding the right fit for your needs. Should you ever reconsider using Easy Ads or have further feedback to share, please don't hesitate to reach out to me directly at [email protected]. Once again, I apologize for the inconvenience and disappointment you experienced. Thank you for bringing these issues to our attention, as it helps us in our continuous efforts to enhance our services and support. Kindest regards, Maria Chanaoui Marketing & Communication Manager Easy Ads
Its far better to give money to digital marketing companies than easyads
Installed on Jan 2, spent several hundred USDs, got practically nothing, unistalled on Jan 12, and today received bill of 27.95 USD. I know I passed the 7 days free trial. So, that is it.
Hi Niu Skin Cosmetics, Thank you for reaching out with your concerns. We understand how frustrating it can be to invest in a service and not see the expected results. We'd like to clarify that while Easy Ads provides tools to optimize Facebook Ads, the success of advertising campaigns also depends on various factors such as targeting, ad creatives, and market dynamics. As you mentioned, our free trial period lasts for 7 days, after which Shopify begins charging for the app usage. It's possible that the billing cycle for Easy Ads overlapped with your decision to uninstall it on January 12th, resulting in the subsequent charge of $27.95 USD. We want to assure you that we are more than willing to assist you in resolving this matter. Please reply to our email providing a screenshot of your bill so we can proceed with a refund or charge reversal depending on your case. If there's anything else we can do to help or if you have additional feedback about your experience with Easy Ads, please don't hesitate to let us know. Thank you for bringing this matter to our attention, and we apologize for any inconvenience it may have caused. Best regards, Maria Chanaoui Marketing & Communication Manager Easy Ads
Have only been using for a couple of days on trial, so far Ive been able to navigate and set up and launch ok, customer service has been great during set up Mill has helped me , thanks
They have amazing support executives. Very helpful. For ads, they have created an amazing AI funnel, which is a boon for a non-digital marketer like me. It works and I got excellent impressions and CTRs. I am still in the trial phase and waiting to get my CTRs turned into sales but I know after their exclusive feedback facility things might turn good. Wait for the Part 2 review :)
they helped by pointing me in the right direction on how to improve my shop speed...
USELESS APP WASTED MY MONEY
Hi Autofit, We’re truly sorry to hear about your experience and completely understand your frustration. This isn’t the kind of experience we want for our users. We noticed that our support team’s messages weren’t being read, which is why the communication didn’t go as it should, and you couldn’t fully benefit from our support and the app. Our team is always ready to guide you step by step to make sure your campaigns run successfully. We’d love the chance to assist you and help you get the results you expected. Please reach out to us so we can make things right together. Warm regards, The Easy Ads Team
I appreciate the excellent customer service I received throughout this process. Your team's professionalism and efficiency have made a positive impression on me. I am grateful for your commitment to customer satisfaction.
app works really well I got an order within the first couple of days of using it; just make sure to check on your daily budget spending. I recommend it!
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