AI ‑ Easy Ads for Facebook Ads
Easy Ads for Facebook Ads
Rating
4.4
feedback
304
chart
#2,178
All reviews
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May 28, 2025
I had a great experience with EasyAd’s customer support team. They were incredibly helpful and responsive throughout the entire process. Every time I had a question or needed assistance, they responded quickly and provided clear, effective solutions. Their support made things so much easier for me, and I truly appreciate their patience and professionalism. Highly recommend their service!
May 28, 2025
Dear Easy Ads Team, Thank you so much for your kind support and professionalism throughout this process. I truly appreciate the time and effort your team has invested in understanding my situation. I would be more than happy to leave a positive review for your customer support team. You’ve been incredibly helpful and respectful, and that means a lot to me as a growing business. Your assistance has already made a positive difference, and I hope you’ll kindly consider refunding the remaining amount as a final gesture of goodwill. It would not only help my business financially but also strengthen the trust I have in your service. Please send me the review link and I’ll be glad to share my experience with others.
May 27, 2025
Expected better results but after contacting the team I got some clarity as to what to do better and they also offer free website audit. I got a refund.
May 25, 2025
★☆☆☆☆ Extremely Misleading – Charged Me Twice During Free Trial This is the second time I've had a terrible experience with the Easy Ads app, and I feel compelled to warn other Shopify store owners. The app promises a 10-day free trial, but that's highly misleading. I uninstalled the app well before the trial ended, thinking I would not be charged. Despite this, I was billed ₹2,590.13 — again, just like the first time I tried this app months ago and faced the same issue. There was no clear warning that billing starts immediately upon installation or continues even after uninstallation during the trial period. That defeats the entire purpose of a “free trial.” This feels like a trap to bill users regardless of their intent to continue using the app. When I reached out for help previously, I got no meaningful support or refund. This time, I am escalating the issue to Shopify directly. Avoid this app at all costs unless you want unexpected charges and zero accountability. Shopify needs to seriously review whether this app complies with fair billing standards.
Hi ShoppingMood, Thank you for your feedback. We understand your frustration and sincerely apologize for the confusion regarding the trial and billing process. We’d like to clarify that Shopify handles all billing for apps in the Shopify App Store. If an app is used after the free trial period, this will trigger billing. After your refund request, we reviewed your case and initially reached out via email. As we didn’t receive a response, we followed up via WhatsApp to assist you promptly. We then issued a full refund and explained the reason for the charge. We also stayed in touch to ensure you received the refund, as we prioritize providing a smooth and reliable experience for all our users. We truly value your input and hope this clarifies the situation. Our goal is always to provide transparent billing and responsive support, and we’ll continue working to improve the experience for all users. Best regards, The Easy Ads Team
May 13, 2025
finally solved my problem to link pixel and everything I am too happy with this I only wait for live my ads
May 10, 2025
Don't recommend this app at all. It is a big waste of money. No conversions, just a few and very expensive. We followed all their steps to assure it is just useless. We know about meta ads, we just wanted to enhance our conversions but instead we ended up only losing money. Once Ouissal gave us a support but when we doubt about his suggestions, he didn't seem to be very happy. Their arguments are very poor but as we know how to run ads we are aware of what works and what not. Many innocent and people expect to get miracles here but sometimes AI is not as intelligent as they say. As a recommendation, learn yourselves how to run ads and you are very likely to get better results than the ones from these kind of apps. Don't take the easy path, learn by your own, test on your own. By the way, their data was way too inaccurate, their end provided much more conversions than the real ones. They blamed facebook but that is false. That never happens to us with our direct ads on meta ads.
Hi Polovers, Thank you for sharing your feedback. We’re sorry to hear that your experience with the app did not meet your expectations. Our goal is always to help users optimize their campaigns and enhance results, but we understand that outcomes can vary depending on many factors, including campaign strategy, audience, and ad content. We strive to provide accurate data and guidance, and our support team, including Ouissal, is always available to offer advice and clarify any issues. We regret that our suggestions did not fully align with your expectations. Your feedback is extremely valuable, as it helps us identify areas where we can improve both our support and the app’s functionality. We encourage all users to combine their own expertise with the tools and guidance we provide to achieve the best possible results. We truly appreciate your input and hope to continue improving so that all users can have a smoother and more effective experience with our app. Best regards, The Easy Ads Team
May 9, 2025
super easy set up , took me barely 10 mins . had a lil hiccup initially but Ouissal helped me out . this is so hassle free - instead of going 1 ad per day .
May 6, 2025
May 5, 2025
I recently faced an issue with an unexpected charge even after uninstalling the Easy Ads app, but I must say I’m genuinely impressed with the support I received. The team responded quickly and processed the refund without any hassle. It's clear they are in a startup phase, and while occasional hiccups can happen, their prompt and professional customer service shows a strong commitment to user satisfaction. I appreciate the way they handled my concern—it reflects their dedication to improving and scaling the product responsibly. Looking forward to seeing how Easy Ads grows. Keep up the great work!
April 25, 2025
Easy Ads for Facebook Ads is a powerful and practical tool. I followed the steps, launched my campaign, and actually made sales. Highly recommended for anyone looking for real results.
April 17, 2025
Thankyou for understanding and resolving my issue. Really appreciate the good service.
April 2, 2025
Great Customer service. My Issue was taken under consideration and was resolved.
March 27, 2025
No Honesty by AI - Easy Ads for Facebook Ads During trial charges claims its trial, I have been charge last month, Therefore uninstall in between trail period Perhaps reason of uninstalling i dont find conversion in 5 days trial run, Kindly refund me charge made by AI - Easy Ads for Facebook Ads
Hi Cosmecell, Thank you for sharing your feedback. We’re sorry for the confusion regarding the trial and billing process. We’d like to clarify that all billing for apps in the Shopify App Store is handled directly by Shopify. In your case, the app was installed twice. After the first installation, the free trial expired, and when the app was used again, it was considered beyond the trial period, which is why billing was triggered. After your concern, we reached out to you multiple times to assist and ensure a resolution. We’re happy to confirm that a full refund has been issued to you. We truly value your input and hope this clarifies the situation. Our team is always available to support users and help them get the most out of the app. Best regards, The Easy Ads Team
March 26, 2025
Got helped by Ouissal to setup the ads campain. was really easy to do. i set it up for most part myself without knowledge. just by watching the easy instruction video's afterwards Ouissal helped me to check if it was setup correctly. there where a few things i had to change in my meta bussines manager. was easy to do and everything works. now lets see what the results are in a few weeks.
March 24, 2025
As I just launched the Ad in easy App, so waiting for the result and I will update my review after the result but in another side I will give the 5 star to the customer team. They are really helpful to set up your campaign easily.
April 30, 2025
I had high expectations from EasyAds, especially given the premium pricing, but unfortunately, the results were not satisfactory. Despite spending a significant amount of money, the app failed to deliver meaningful traffic or sales. The dashboard showed campaigns running, but there was little to no conversion or visible performance improvement. I also found the support and reporting features lacking in transparency. Overall, not a worthwhile investment for my store. I hope future updates focus on better ROI tracking and campaign optimization.
March 20, 2025
Waste of money and time. No results
Hi ButteryAffairs, Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations. We’d like to mention that it can be difficult to evaluate the app’s performance in a short period of time, as advertising campaigns need enough time to complete the learning phase and start delivering optimized results. Exploring the app over the full trial period allows you to experience all its features and support options fully. Our team is always available through live chat or email to guide you through the setup and help you achieve the best possible results. We’d be happy to assist you in getting the most out of the app if you’d like to give it another try. We truly value your input and hope to help you achieve great results in the future. Best regards, The Easy Ads Team