AI ‑ Easy Ads for Facebook Ads
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I really appreciate the way Ouissal has satisfied my concerns and answerd my queries. I found a really friendly gesture of her. I acknowledge that the support was awesome.
Customer support on refund on an issue was seemless, quick support help provided
hiç bir faydası yok kendi açtığınız reklamlar daha iyi getiriye sahiptir. hiç bir şekilde ilgilenmiyorlar.
Expected better results but after contacting the team I got some clarity as to what to do better and they also offer free website audit. I got a refund.
★☆☆☆☆ Extremely Misleading – Charged Me Twice During Free Trial This is the second time I've had a terrible experience with the Easy Ads app, and I feel compelled to warn other Shopify store owners. The app promises a 10-day free trial, but that's highly misleading. I uninstalled the app well before the trial ended, thinking I would not be charged. Despite this, I was billed ₹2,590.13 — again, just like the first time I tried this app months ago and faced the same issue. There was no clear warning that billing starts immediately upon installation or continues even after uninstallation during the trial period. That defeats the entire purpose of a “free trial.” This feels like a trap to bill users regardless of their intent to continue using the app. When I reached out for help previously, I got no meaningful support or refund. This time, I am escalating the issue to Shopify directly. Avoid this app at all costs unless you want unexpected charges and zero accountability. Shopify needs to seriously review whether this app complies with fair billing standards.
Hi ShoppingMood, Thank you for your feedback. We understand your frustration and sincerely apologize for the confusion regarding the trial and billing process. We’d like to clarify that Shopify handles all billing for apps in the Shopify App Store. If an app is used after the free trial period, this will trigger billing. After your refund request, we reviewed your case and initially reached out via email. As we didn’t receive a response, we followed up via WhatsApp to assist you promptly. We then issued a full refund and explained the reason for the charge. We also stayed in touch to ensure you received the refund, as we prioritize providing a smooth and reliable experience for all our users. We truly value your input and hope this clarifies the situation. Our goal is always to provide transparent billing and responsive support, and we’ll continue working to improve the experience for all users. Best regards, The Easy Ads Team
finally solved my problem to link pixel and everything I am too happy with this I only wait for live my ads
Don't recommend this app at all. It is a big waste of money. No conversions, just a few and very expensive. We followed all their steps to assure it is just useless. We know about meta ads, we just wanted to enhance our conversions but instead we ended up only losing money. Once Ouissal gave us a support but when we doubt about his suggestions, he didn't seem to be very happy. Their arguments are very poor but as we know how to run ads we are aware of what works and what not. Many innocent and people expect to get miracles here but sometimes AI is not as intelligent as they say. As a recommendation, learn yourselves how to run ads and you are very likely to get better results than the ones from these kind of apps. Don't take the easy path, learn by your own, test on your own. By the way, their data was way too inaccurate, their end provided much more conversions than the real ones. They blamed facebook but that is false. That never happens to us with our direct ads on meta ads.
Hi Polovers, Thank you for sharing your feedback. We’re sorry to hear that your experience with the app did not meet your expectations. Our goal is always to help users optimize their campaigns and enhance results, but we understand that outcomes can vary depending on many factors, including campaign strategy, audience, and ad content. We strive to provide accurate data and guidance, and our support team, including Ouissal, is always available to offer advice and clarify any issues. We regret that our suggestions did not fully align with your expectations. Your feedback is extremely valuable, as it helps us identify areas where we can improve both our support and the app’s functionality. We encourage all users to combine their own expertise with the tools and guidance we provide to achieve the best possible results. We truly appreciate your input and hope to continue improving so that all users can have a smoother and more effective experience with our app. Best regards, The Easy Ads Team
super easy set up , took me barely 10 mins . had a lil hiccup initially but Ouissal helped me out . this is so hassle free - instead of going 1 ad per day .
I recently faced an issue with an unexpected charge even after uninstalling the Easy Ads app, but I must say I’m genuinely impressed with the support I received. The team responded quickly and processed the refund without any hassle. It's clear they are in a startup phase, and while occasional hiccups can happen, their prompt and professional customer service shows a strong commitment to user satisfaction. I appreciate the way they handled my concern—it reflects their dedication to improving and scaling the product responsibly. Looking forward to seeing how Easy Ads grows. Keep up the great work!
Thankyou for understanding and resolving my issue. Really appreciate the good service.
Zeker aanrader voor iedereen! Zeer behulpzame team die snel reageert.
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