All reviews

Rating Breakdown

  • 5
    74% (236 ratings)
  • 4
    4% (13 ratings)
  • 3
    2% (7 ratings)
  • 2
    3% (8 ratings)
  • 1
    17% (54 ratings)

Reviews with Text

  • 92% (293)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 2, 2025

Customer support on refund on an issue was seemless, quick support help provided

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2025

I had a great experience working with easy ads for my Shopify store. The staff was incredibly helpful and professional throughout the process. They understood my vision and edited my ad in a much better and more effective way. I’m really happy with the results and highly recommend their services to anyone looking to boost their online presence!

Using app

1 day

Total reviews

7

Average rating

4.9

5 / 5 Share

June 1, 2025

Using app

18 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2025

"This app has been a game-changer for me! Setting up ad campaigns was incredibly fast and took just a few minutes. Although I ran into a small issue while linking my products, the support team responded quickly and went above and beyond by sending me a custom video guide. Really appreciate how simple and smooth they’ve made the whole process!"

Using app

40 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2025

I recently had the pleasure of interacting with the Easy Ads support team, and I must say, their assistance was exceptional. From the outset, they were responsive, knowledgeable, and genuinely committed to resolving my concerns. What stood out was their personalized approach. They took the time to understand my specific needs and provided clear, step-by-step guidance that made the process seamless. Their patience and professionalism turned what could have been a stressful situation into a smooth and positive experience. It's evident that Easy Ads places a high value on customer satisfaction. Their support team exemplifies this commitment, making them a reliable partner for anyone looking to optimize their advertising efforts. Highly recommended for both their innovative app and top-notch customer service!

Using app

About 12 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

May 27, 2025

Expected better results but after contacting the team I got some clarity as to what to do better and they also offer free website audit. I got a refund.

Using app

18 days

Total reviews

2

Average rating

4.5

1 / 5 Share

May 25, 2025

★☆☆☆☆ Extremely Misleading – Charged Me Twice During Free Trial This is the second time I've had a terrible experience with the Easy Ads app, and I feel compelled to warn other Shopify store owners. The app promises a 10-day free trial, but that's highly misleading. I uninstalled the app well before the trial ended, thinking I would not be charged. Despite this, I was billed ₹2,590.13 — again, just like the first time I tried this app months ago and faced the same issue. There was no clear warning that billing starts immediately upon installation or continues even after uninstallation during the trial period. That defeats the entire purpose of a “free trial.” This feels like a trap to bill users regardless of their intent to continue using the app. When I reached out for help previously, I got no meaningful support or refund. This time, I am escalating the issue to Shopify directly. Avoid this app at all costs unless you want unexpected charges and zero accountability. Shopify needs to seriously review whether this app complies with fair billing standards.

Using app

9 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi ShoppingMood, Thank you for your feedback. We understand your frustration and sincerely apologize for the confusion regarding the trial and billing process. We’d like to clarify that Shopify handles all billing for apps in the Shopify App Store. If an app is used after the free trial period, this will trigger billing. After your refund request, we reviewed your case and initially reached out via email. As we didn’t receive a response, we followed up via WhatsApp to assist you promptly. We then issued a full refund and explained the reason for the charge. We also stayed in touch to ensure you received the refund, as we prioritize providing a smooth and reliable experience for all our users. We truly value your input and hope this clarifies the situation. Our goal is always to provide transparent billing and responsive support, and we’ll continue working to improve the experience for all users. Best regards, The Easy Ads Team

5 / 5 Share

May 13, 2025

finally solved my problem to link pixel and everything I am too happy with this I only wait for live my ads

Using app

1 day

Total reviews

2

Average rating

5.0

1 / 5 Share

May 10, 2025

Don't recommend this app at all. It is a big waste of money. No conversions, just a few and very expensive. We followed all their steps to assure it is just useless. We know about meta ads, we just wanted to enhance our conversions but instead we ended up only losing money. Once Ouissal gave us a support but when we doubt about his suggestions, he didn't seem to be very happy. Their arguments are very poor but as we know how to run ads we are aware of what works and what not. Many innocent and people expect to get miracles here but sometimes AI is not as intelligent as they say. As a recommendation, learn yourselves how to run ads and you are very likely to get better results than the ones from these kind of apps. Don't take the easy path, learn by your own, test on your own. By the way, their data was way too inaccurate, their end provided much more conversions than the real ones. They blamed facebook but that is false. That never happens to us with our direct ads on meta ads.

Using app

3 months

Total reviews

5

Average rating

3.4

Developer Reply

Hi Polovers, Thank you for sharing your feedback. We’re sorry to hear that your experience with the app did not meet your expectations. Our goal is always to help users optimize their campaigns and enhance results, but we understand that outcomes can vary depending on many factors, including campaign strategy, audience, and ad content. We strive to provide accurate data and guidance, and our support team, including Ouissal, is always available to offer advice and clarify any issues. We regret that our suggestions did not fully align with your expectations. Your feedback is extremely valuable, as it helps us identify areas where we can improve both our support and the app’s functionality. We encourage all users to combine their own expertise with the tools and guidance we provide to achieve the best possible results. We truly appreciate your input and hope to continue improving so that all users can have a smoother and more effective experience with our app. Best regards, The Easy Ads Team

5 / 5 Share

May 27, 2025

I had great experience with this app. The app truly lives up to its name. Setting up ad campaigns took less than 5 minutes. I had a small issue connecting my products initially, but support was quick and helpful. They even provided video instructions tailored to my situation. Thankyou to make it easy for us..

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2025

Using app

9 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 5, 2025

I recently faced an issue with an unexpected charge even after uninstalling the Easy Ads app, but I must say I’m genuinely impressed with the support I received. The team responded quickly and processed the refund without any hassle. It's clear they are in a startup phase, and while occasional hiccups can happen, their prompt and professional customer service shows a strong commitment to user satisfaction. I appreciate the way they handled my concern—it reflects their dedication to improving and scaling the product responsibly. Looking forward to seeing how Easy Ads grows. Keep up the great work!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2025

excellent followup

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2025

Easy Ads for Facebook Ads is a powerful and practical tool. I followed the steps, launched my campaign, and actually made sales. Highly recommended for anyone looking for real results.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2025

Thankyou for understanding and resolving my issue. Really appreciate the good service.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2025

Zeker aanrader voor iedereen! Zeer behulpzame team die snel reageert.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2025

support team so good

Store

Kelin

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2025

Great Customer service. My Issue was taken under consideration and was resolved.

Using app

9 days

Total reviews

4

Average rating

5.0

1 / 5 Share

March 27, 2025

No Honesty by AI - Easy Ads for Facebook Ads During trial charges claims its trial, I have been charge last month, Therefore uninstall in between trail period Perhaps reason of uninstalling i dont find conversion in 5 days trial run, Kindly refund me charge made by AI - Easy Ads for Facebook Ads

Using app

3 days

Total reviews

4

Average rating

4.0

Developer Reply

Hi Cosmecell, Thank you for sharing your feedback. We’re sorry for the confusion regarding the trial and billing process. We’d like to clarify that all billing for apps in the Shopify App Store is handled directly by Shopify. In your case, the app was installed twice. After the first installation, the free trial expired, and when the app was used again, it was considered beyond the trial period, which is why billing was triggered. After your concern, we reached out to you multiple times to assist and ensure a resolution. We’re happy to confirm that a full refund has been issued to you. We truly value your input and hope this clarifies the situation. Our team is always available to support users and help them get the most out of the app. Best regards, The Easy Ads Team

5 / 5 Share

March 26, 2025

Got helped by Ouissal to setup the ads campain. was really easy to do. i set it up for most part myself without knowledge. just by watching the easy instruction video's afterwards Ouissal helped me to check if it was setup correctly. there where a few things i had to change in my meta bussines manager. was easy to do and everything works. now lets see what the results are in a few weeks.

Using app

About 2 hours

Total reviews

4

Average rating

5.0