All reviews

Rating Breakdown

  • 5
    72% (244 ratings)
  • 4
    6% (22 ratings)
  • 3
    4% (12 ratings)
  • 2
    2% (7 ratings)
  • 1
    16% (54 ratings)

Reviews with Text

  • 94% (319)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 3, 2026

this app is great for small shops that sell overseas. Duties and tax calculation at checkout worked well and customers understood total cost better. label printing was smooth but one pickup didnt show up on time once. support helped me figure that out. still happy with it.

Using app

5 days

Total reviews

6

Average rating

5.0

1 / 5 Share

March 3, 2026

The app itself has been good for the last 12 months but looking for other options now due to the fact that I've been forced into 'verifying my identity' before any more shipments can be made.

Using app

11 months

Total reviews

3

Average rating

3.7

5 / 5 Share

March 2, 2026

Using app

7 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Feb. 26, 2026

Store

HULA

Using app

Over 3 years

Total reviews

4

Average rating

4.8

4 / 5 Share

Feb. 25, 2026

I initially tried using AI to answer my questions, and wasn't very successful in getting the correct responses. Once I got through to Alisha from the support team was very helpful in assisting with the multiple questions I asked about various configuration options within Easyship.

Using app

23 days

Total reviews

2

Average rating

4.0

5 / 5 Share

Feb. 20, 2026

Excellent service and very reliable platform. EasyShip makes international shipping simple and efficient. Competitive rates, smooth tracking, and great support. Highly recommended for eCommerce businesses!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

very quick response and helpful as always - thank you Abhijith

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Excellent service. Daniel Kannan walked me through the process in order to get me running again!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Using Easyship to ship our product to customers is very convenient. It is easy to choose which carriers and compare rates. Support team has been very helpful and easy to work with.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Shipping correctly includes many challenges. Easyship and Shopify both provide excellent assistance - starting when the customer places an order, then all the way to delivery of the package. The HELP department is especially thorough, diligent, and friendly.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2026

I don't ship a lot yet so I'm on the lowest plan. But it's great for what I need. Shipping rates are easy to compare. It definitely saves a lot of time and money.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Fantastic

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2026

Alandra and Daniel were fantastic went above and beyond to make sure everything with our orders, labels, planning and shipment looked correct and how we planned. It took alot of the stress out of the process and gave peace and mind that what we were sending, was done correctly Fingers crossed all goes through to our customers ok! Thank you for all your help once again

Using app

13 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 15, 2026

Horrible customer support!! Long response times and impossible to get help, EVEN if they screw up. Actively looking for other options!

Using app

2 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Jan. 15, 2026

If I could leave no stars, I would. I was advised I can only use a credit card or american express to use this platform, not my card I use for EVERYTHING to do with my business.

Using app

About 2 hours

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 15, 2026

Using app

About 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

Servicio efectivo y una plataforma oportuna para emprendedores que buscamos aliados estrategicos e ideales.

Using app

About 2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 24, 2025

The AI response time is fast. but still waiting for a agent.

Using app

6 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 17, 2025

It's amazing customer service! Recommend!!! LOVE IT!!! HELPS A LOT!

Store

Gskyer

Using app

39 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2025

So far, I can't describe my happiness today in downloading the app and working on it. The process is easy, but it takes time, which is very necessary to ensure everything is good and running smoothly. The technical support team is very helpful, wonderful, and extremely patient with customers like me who ask a lot of questions about everything. The service is great and easy to use, and it requires someone serious to work in a simpler and faster way, especially for stores that ship a lot and everywhere. I sincerely thank you. So far, I am satisfied with the performance, but I will wait to experience the shipping, the workflow, and the way boxes are shipped and reach customers to be honest in my full evaluation. Their assistance is also excellent; they are quick to respond and solve any problem I encounter or question I have. Thank you.

Store

IVORYNN

Using app

5 months

Total reviews

13

Average rating

3.8