All reviews

Rating Breakdown

  • 5
    79% (340 ratings)
  • 4
    5% (22 ratings)
  • 3
    3% (12 ratings)
  • 2
    2% (7 ratings)
  • 1
    11% (49 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 29, 2018

Great help from the team, love their support!

Using app

10 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 26, 2018

Do not use their services. I have chased them over a week, giving them a benefit of doubt. I chatted several time - never got a satisfactory response. I tried to understand their concerns, if any - and yet no feedback. Answer was always that they will "get back to us". Or check back after some time. This is stupid, sorry to say. I almost lost a customer trying to use their services. The phone number is useless as well.

Store

Millno8

Using app

19 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, Thanks for taking the time to leave your feedback. It sounds as though you didn't have the best experience with a specific courier when you used our platform. We would be more than happy to have our support team offer you more assistance in getting the best out of Easyship if you wish to give our platform another go. Feel free to reach out to us at [email protected] and we will do all we can to make sure you have a better experience this time around! All the best, Easyship

5 / 5 Share

Jan. 25, 2018

my products dimensions and weight vary a lot, it was really a headache for me to estimate the shipping costs to my customers at first, but with easyship, everything becomes so easy! and what makes this apps really outstanding is the CS, Rick is the one helping me instantly all the time... weekdays and .... sometimes weekends ;) thank you so much! and i really appreciate the team at the back for adding more features, eg, the analysis page on dashboad - they are what i need! you guys deserve my 5 stars rating!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2018

Probably one of the easiest apps i've used so far on the Shopify platform. Really simplifies the shipping process overall. Love using it, very simple to setup and get going. Still learning how to import & save orders but that will just make it that much better once I figure it out. Highly suggest it if you are looking for an easy to use tool for shipping your orders! A+

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 21, 2018

Love Easy Ship! Great rates, an amazing team to help with any questions, and a super simple to use interface. I love using easyship to get my products to my customers!

Using app

11 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 21, 2020

Stop already with this nonsense. You overcharged. You want to blame me. You keep doing it even a year later. Stop with the madness. I'm not interested in doing business with you. I have no interest in hearing more from you. Just stop. No there was no confusion as EasyShip states in the reply from over a year ago. I've been shipping for years - I didn't input "mistake" dimensions. It's not difficult. Funny enough, I use Pirate Ship and haven't had any issues or mistakes. PirateShip is proactive, easy to use, great rates, no issues. The way shipping should be. Just did a cost estimate shipping a box weighing 4 lbs from Mpls, MN to Madison WI. I have been paying about $6.55 for the last 12 months. The cost estimate I got from Easyship was $26.29. Looks like I'd be out of business quickly using this app. So sick of apps advertising "the best pricing" when in fact the pricing is awful. Sellers are not idiots.

Using app

8 minutes

Total reviews

3

Average rating

2.3

Developer Reply

Hi Carrie, Thanks for taking the time to respond. Again, please accept my apologies again for the experience you had when using Easyship. I have just searched for a quote using the information and locations you provided and the lowest price is $7.28, however without all the information such as the shipment dimensions I cannot confirm whether the price will be accurate for your needs. If you ever decide to try Easyship again, please reach out to us at [email protected] and someone from the team will be more than happy to help you. All the best, Easyship

5 / 5 Share

Jan. 9, 2018

We just started using this app. Great app, makes things way easier for us.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 7, 2018

We just installed it and planning to use it for shipping. The greatest thing about the app is that it allows you to see tax and duties in different regions/countries so you can plan your shipment wisely.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2018

We just started using Easyship services but so far, the team has been very helpful. They got back to us quickly when we had few questions or needs. Theye were really useful as well for the selection of the right courier. I am strongly recommending them. Thank you Easyship.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2017

Convenience at the palm of your hands. Easyship provides excellent customer service and resources that are both cost effective and remarkably efficient. This grants small to medium enterprises like ours the opportunity to expand beyond the local market with ease. Highly recommended!

Using app

6 months

Total reviews

2

Average rating

5.0

3 / 5 Share

Dec. 20, 2017

The team is very helpful. They assisted to help set up easy ship on my website and were quick to answer any questions.

Using app

Over 2 years

Total reviews

1

Average rating

3.0

5 / 5 Share

Dec. 14, 2017

Awesome App! Before we installed this app, we were facing issues with customers living in Remote areas which incurred unexpected shipping cost for our business, With Easyship, not only Shipping costs are calculated accurately, our customers remote areas issues are also being solved. Great Job Guys!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2017

Easyship is GREAT! I would recommend it for everyone! They have the BEST customer service! I would recommend it!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2017

I love EasyShip! I was new to selling online and when my orders started coming from people all over the world, it was easy for me to get a little overwhelmed trying to figure everything out. So I decided to look through different shipping apps and this is when I came across EasyShip. Just like the name, it's Easy! I was able to easily sync my orders and choose the carrier with the lowest rates to fulfill my orders. Thanks so much Easyship for your great customer service and answering all my questions every step of the way. If you are new to selling online and need help shipping out your products, I would recommend EasyShip. Lucy V Owner at www.icypalace.com Icy Palace

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 19, 2018

Hope this makes it easy! Calculating shipping cost is always pain.

Using app

5 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 29, 2017

I love that easyship provides multiple quotes for different shipping carriers, allowing me to choose the most cost effective carrier. I would definitely recommend this app to a friend and continue using it for my business, www.chicbambinos.com , as long as it is offered.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2017

Easy ship I haven’t started using yet but I hope it will help my business

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2017

This is an amazing help to any e-commerce business. Prices are reasonable and the app gives you full control over most aspects of shipping. Thanks Easyship!

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2017

ONE OF THE BEST THING EVER! MADE SHIPPING LIKE A BREEZE! GREAT SUPPORT FROM THE TEAM! THANK YOU SO MUCH EASYSHIP <3

Store

Debasic

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2017

Finally a real go-to solution for international shipping! The dynamic rates plugin they offer really improved the checkout experience and gave my clients (and me!) a much better visibility on shipping costs and taxes. Plus now I can ship anywhere in the world with no worries! Highly recommended for a quick, easy and reliable setup

Using app

4 months

Total reviews

1

Average rating

5.0