All reviews

Rating Breakdown

  • 5
    79% (340 ratings)
  • 4
    5% (22 ratings)
  • 3
    3% (12 ratings)
  • 2
    2% (7 ratings)
  • 1
    11% (49 ratings)
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5 / 5 Share

April 20, 2018

We sell personal salon-grade mani/pedi kits for consumers worldwide to use at the salons for hygiene purpose. There is international demand, however it is a challenge to secure competitive shipping rates across all regions based on our volume alone, which impacts our ability to scale. We've recently found Easyship and are very excited that we can now ride on Easyship's consolidated volume to make our shipping much more affordable to our customers. Now we can look to expand and ship our professional manicure kits to countries we could not even consider before!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2018

Easy to utilize! Thanks team, from Cowpresso Coffee Roasters Singapore. https://cowpressocoffee.sg/

Using app

Almost 2 years

Total reviews

10

Average rating

4.7

5 / 5 Share

April 3, 2018

The dimensions and weight of my products vary a lot. Easyship makes things much easier. Setup and usage is really easy. The integration with Shopify is also great. This app deserves a 5 stars rating.

Store

Zenz Hk

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 2, 2018

Easyship is an amazing app. I love how seamless shipping has become using Easyship's service and platform - and cheap, too! I can't imagine life without them now.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2018

Easyship is a very simple, turnkey solution for international shipping. Allowing my customers to know their shipping and duty, and automatic printing of customs forms has been a real timesaver and has helped make international customers more viable. 5/5 Would integrate into shopify again. Their customer success group is proactive and helped make a change to shipping labels to match my printer. Great service.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2018

Love this dropshipping got to get this if you have a business

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2018

Pretty good app, I approve. It really helps with shipping and does everything it said it does

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

March 29, 2018

Setup and Usage is easy to understand and follow. Love its integration with Shopify, making it easier for us to do shipment requests and updates for our sales transaction! Appreciate the constant improvement and pricing updates to make Easyship even easier with more attractive shipping rates! Please keep up the good job!

Store

Playhao

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2018

Setup was a breeze and easy to use for both automatic store sync and manual entries. Customer support is on point too. Really quick response time and knowledgeable staff.

Store

Hafbox

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2018

Easyship address the gap where new online merchants needing a robust fulfilment solution to sell worldwide without being tied down to a single courier

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2018

Easyship has helped our store ship all around the world. Our company sells "the world's smallest & smartest garden" so we needed a software solution that could quickly ship our orders out. Great software and no monthly cost makes it more appealing than options like Shipstation.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2018

Very good shipping app, install & poof ready to start shipping!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2018

easy to use & great customer service!

Using app

About 2 months

Total reviews

5

Average rating

4.8

3 / 5 Share

Feb. 22, 2019

Its a good app just had a couple of problems or bugs at times which lead me to be frustrated to the point where i didn't want to use them again. For example i have shipped my item twice to the same people multiple times. However that only happened when I would upload over 10 orders at the same time. Also they need to fix the the shipping option i have to manually go in there and change the price to the cheapest option available. Im pretty sure that at the beginning of using them i paid more than i should have simply because i was expecting the option that i always pick to automatically update.

Using app

About 1 year

Total reviews

3

Average rating

4.3

5 / 5 Share

Feb. 19, 2018

The Easyship app has been a blessing from a fulfillment perspective. It's fast & easy, integrates well, calculates shipping with amazing rates, and the customer service has been excellent. All times of the day their team has been extremely helpful and attentive to our needs. As we start to grow and require different types of fulfillment they're very keen to help conform and adjust their services. Thanks Easyship Team!

Using app

--

Total reviews

3

Average rating

4.7

1 / 5 Share

Feb. 19, 2018

Update: The only solution is to cancel the labels & I'll have a refund in 21 days. So there is no solution except cancel the labels, purchase postage elsewhere & hope they I'm actually refunded the funds in THREE WEEKS, while my orders are LATE due to their system glitch & lack of support for 3 days. Just awful, every step of the way. If I did this to my customers, they would be rightfully upset. Stay far away from this company. I have to assume a lot of these positive reviews are fake, as I've had nothing but problems with this service & it's more tedious that other options. For example: 1 - I ordered 5 labels on a FRIDAY 2 - 4 went to pending, and never completed 3 - I sent MULTIPLE emails to support, as these items needed to be shipped on Saturday at the latest. 5 - Support writes back Sunday night, refuses to do anything to remedy the situation, or take responsibility for their companies software issues that caused the labels not to complete. Instead they just say support is only avail certain days & certain times (Im assuming Hong Kong days/hours, Im in PST. 4 late shipments can out your metrics in a tailspin really quickly, so unless they improve their services, be very wary of this company.

Using app

2 months

Total reviews

7

Average rating

3.3

Developer Reply

Hi there, Thanks for taking the time to provide your feedback. We've tried to reach out to discuss this issue with you but we haven't been successful if you have the time we'd love the chance to talk you and get a full understanding of what went wrong here! We're always looking to improve our service and if you are able to reach out to us at [email protected] I'm sure we can make sure you have a much better experience this time around. All the best, Easyship

5 / 5 Share

Feb. 11, 2018

I'm writing this review based on one unique feature of EasyShip. I ship large but light product boxes. If a customer orders two, they need to ship separately or my shipping costs extend into balloon pricing. All of the other shipping apps seem to think that my light items fit into a single box, and charge accordingly. I could get stuck with big losses on my shipping costs. Easyship is the only app that allows me to enter the dimensions of my boxes. I'm still figuring it all out, but at least I'm not getting stuck with shipping overages.

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 10, 2018

We at DirectToolSource have experienced an overwhelming amount of Growth since installing the EasyShip App to our Shopify Store. In the Month of January we saw a 409.82% Growth over 2017 Sales and a 32% in Shipping related profits due to the Decrease in Shipping Costs. Also our Customer Satisfaction has improved as many are stating we have delivered before the anticipated delivery date. If you're not using EasyShip, We would highly recommend you do so today. If you have any questions don't hesitate to email [email protected] and we will help with any questions or provide additional verbal testimony should someone wish to hear what we have to say. The 60-day numbers since the install are showing additional growth patterns and recouped Profits and we remain optimistic that these gains will continue or maintain over the long term as we continue to push for our yearly goals!

Using app

Almost 7 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 6, 2018

The best app to help ship your products. Great customer service reviews for me and my team, and in return great reviews for them!

Store

Kinggz

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 3, 2018

Really easy to set up and use. Very proactive, helpful and friendly local support team based in Hong Kong! Thanks for helping me to take care of all my fulfilment and logistic challenges so that I can get more satisfied and repeated customers :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0