All reviews

Rating Breakdown

  • 5
    72% (245 ratings)
  • 4
    6% (22 ratings)
  • 3
    4% (12 ratings)
  • 2
    2% (7 ratings)
  • 1
    16% (55 ratings)

Reviews with Text

  • 94% (321)
Review RSS Feed Review RSS Feed

2 / 5 Share

Feb. 4, 2019

I lost a lot of sales because of this app. During the checkout process there were many instances when it wouldn't provide customers shipping rates or only provide expensive shipping options when there were definitely less expensive options/carriers. This caused so many abandoned carts and messed up my latest product launch sales. Though the shipping offers on the backend are at times lower than other platforms, I will not use the calculated shipping rates ever again. It's good to have as an option for manual shipping label fulfillment not for customer-facing calculated live rates at checkout.

Using app

10 months

Total reviews

2

Average rating

3.5

5 / 5 Share

Jan. 1, 2019

Pretty awesome. Their tech support was very helpful and it's super easy to integrate. Thank you very much

Using app

21 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 7, 2018

This app is easy to use and has lots of different courier options to choose from. The best thing is that small businesses like ourselves do not need to commit to a minimum pick up each time. All shipping labels are auto generated for us too, which cuts down a lot of time and effort.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 22, 2018

I ship items in many different size boxes and Easyship handles the shipping portion for my Shopify store excellently.

Using app

17 days

Total reviews

11

Average rating

4.8

5 / 5 Share

Nov. 4, 2018

I am so glad someone came up with an idea to make this app. I have been barraged with requests for express shipping and other choices of couriers. This app literally solve my problem. Easy installation and setup. App usage is completely free. I may be wrong, but I believe the Easyship charges are passed on to customer's, i.e. included in the shipping charges. TIP: Easyship calculated rates shippings can co-exist with your own shipping rates. This is extremely useful when you want to have an option to offer cheap free shipping as well as having Easyship's express shipping choices. Also, it calculates Import Tax for overseas customers at checkout. Pretty useful for customers as they know there will not incur any hidden tax cost when their parcel reaches them.

Using app

About 4 hours

Total reviews

19

Average rating

4.7

5 / 5 Share

March 19, 2020

Easyship has helped us grow our global business in such a short period of time! And helps keep our US business going strong! The team is very responsive and supportive. Highly recommend.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 11, 2018

We were looking for an app to handle our international shipments and to offer our domestic customers additional shipping options besides USPS. This app is just what we wanted! The support staff is outstanding, they added some shipping options that we needed and we can now offer Fed Ex, UPS, DHL at competitive rates. It does take a little set the system up (you need to add dimensions of each of your products and sku numbers) but once you have done that you are set to ship. BEST PART! You can easily get an instant quote for any potential shipments , international or domestic!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2018

great service, great app. Still exploring with it but they definitely want to help you and offer great service.

Using app

6 months

Total reviews

12

Average rating

4.5

5 / 5 Share

Aug. 16, 2018

The app is super easy to use and has really streamlined the shipping process for us. Best part is we can add insurance to our orders through the app, which is not currently available via shopify. Support is fast to respond, knowledgeable, and kind. The team also offers webinars to help with efficiencies and to share general eCommerce info / knowledge. Highly Recommend !

Using app

21 days

Total reviews

5

Average rating

4.6

5 / 5 Share

June 15, 2018

Easyship has provided an easy to use platform with amazing functionality and great rates. This with amazing customer service which helped cater to our unique requirements. What more could you ask for?

Using app

13 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2018

Nice App! Just a couple click, it sync our order, print label and arrange courier pick up fast and easy, really like the seamless integration with shopify. The customer service is also fast and responsive. Highly recommended!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2018

Easy ship has given our studio the tools it needs to accurately and quickly ship a variety of goods while maintaining an accurate record of transactions. I believe their shipping analytics and customization options are the future of products in this domain.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 22, 2018

Prior to embarking on Shopify our team was handling all the shipment ourselves. We need to compare rates and contact each courier individually. With Easyship it is a one stop solution where we can compare rates across different fulfillment providers. Now the team can focus on selling.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2018

Easy to utilize! Thanks team, from Cowpresso Coffee Roasters Singapore. https://cowpressocoffee.sg/

Using app

15 days

Total reviews

11

Average rating

4.7

5 / 5 Share

April 3, 2018

The dimensions and weight of my products vary a lot. Easyship makes things much easier. Setup and usage is really easy. The integration with Shopify is also great. This app deserves a 5 stars rating.

Store

Zenz Hk

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2018

Setup and Usage is easy to understand and follow. Love its integration with Shopify, making it easier for us to do shipment requests and updates for our sales transaction! Appreciate the constant improvement and pricing updates to make Easyship even easier with more attractive shipping rates! Please keep up the good job!

Store

Playhao

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2018

Easyship address the gap where new online merchants needing a robust fulfilment solution to sell worldwide without being tied down to a single courier

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2018

I'm writing this review based on one unique feature of EasyShip. I ship large but light product boxes. If a customer orders two, they need to ship separately or my shipping costs extend into balloon pricing. All of the other shipping apps seem to think that my light items fit into a single box, and charge accordingly. I could get stuck with big losses on my shipping costs. Easyship is the only app that allows me to enter the dimensions of my boxes. I'm still figuring it all out, but at least I'm not getting stuck with shipping overages.

Using app

27 days

Total reviews

7

Average rating

5.0

1 / 5 Share

Jan. 21, 2020

Stop already with this nonsense. You overcharged. You want to blame me. You keep doing it even a year later. Stop with the madness. I'm not interested in doing business with you. I have no interest in hearing more from you. Just stop. No there was no confusion as EasyShip states in the reply from over a year ago. I've been shipping for years - I didn't input "mistake" dimensions. It's not difficult. Funny enough, I use Pirate Ship and haven't had any issues or mistakes. PirateShip is proactive, easy to use, great rates, no issues. The way shipping should be. Just did a cost estimate shipping a box weighing 4 lbs from Mpls, MN to Madison WI. I have been paying about $6.55 for the last 12 months. The cost estimate I got from Easyship was $26.29. Looks like I'd be out of business quickly using this app. So sick of apps advertising "the best pricing" when in fact the pricing is awful. Sellers are not idiots.

Using app

8 minutes

Total reviews

3

Average rating

2.3

Developer Reply

Hi Carrie, Thanks for taking the time to respond. Again, please accept my apologies again for the experience you had when using Easyship. I have just searched for a quote using the information and locations you provided and the lowest price is $7.28, however without all the information such as the shipment dimensions I cannot confirm whether the price will be accurate for your needs. If you ever decide to try Easyship again, please reach out to us at [email protected] and someone from the team will be more than happy to help you. All the best, Easyship

5 / 5 Share

Jan. 9, 2018

We just started using this app. Great app, makes things way easier for us.

Using app

19 days

Total reviews

3

Average rating

5.0