Easyship ‑ All in One Shipping
All reviews
Horrible shipping solution. Riddled with bugs, it seems like there is a new problem every day. Customer service is unresponsive, or if they do respond they are unable/unwilling to help. Save yourself a giant headache and find a better company to work with. In response to EasyShip's reply to our comment. We brought up an issue with Amazon integration multiple times, and each time were told that they would reach out when their was a resolution. Every week for over a month I received an automatic response saying the ticket would be closed due to lack of my response. I would bump the ticket and receive a response of "thank you for the reminder, we are waiting to hear back from our team". Nothing ever got taken care of. EasyShip has reached out to me multiple times to get this review removed, but has made no effort to show the issues I brought up were actually resolved.
Hi Alex, Thanks for leaving your feedback and we're sorry about the experience you've had using Easyship. I appreciate our team have reached out to you on a few occasions in an attempt to resolve your issues, but I'm also aware we've had a few tech issues of late that have impacted you directly. In light of your experience, we are reviewing our internal process in this area and we're confident that any similar issues will be swiftly resolved going forward. If you do want to give Easyship another try, we'll do all we can to make sure your experience is a positive one. All the best, Easyship
I have been sourcing for a good complete package shipping partner for years that is easy to use and provide local and international courier services. Easyship provide a really good platform for my customers to use with ease, both locally and internationally. My customers can have options to choose which courier and cost of shipping they like to use. We the business owners can easily sync the orders with Easyship with a few clicks and the courier services is deal done in a few minutes. Most importantly, the service support I get from the local team is very good. Whenever I have an issue, they promptly solved it quickly so We can move on with our business. Its been a good business partner.
Easyship really helped us streamline our shipping preferences for customers allowing them to make informed decisions. Our sales have since seen a steady increase and we're very grateful to the Easyship. Also, a massive shoutout to their customer service for being so patient and helpful throughout the process.
CreativityBox.org is a public-benefit corporation making tech ed accessible to children of all ages. Our flagship product, www.LearnWithMochi.com Robotics Kits with books is shipped globally. Previously we worked with several small local shipping providers in China and have seen a lot of problematic shipments and delays in deliveries. At this point, we decided to try out Easyship. It proved to be a reliable platform, the system is very user-friendly and it's quite easy to use. You have full control of creating and managing the shipments. If any problems arise with the labels, you can see error messages instantly in your dedicated dashboard. The support staff has been very responsive, friendly, helpful. They are a charm to work with. Highly recommended.
Great product that enables me to reach international growth. Very customizeable and super easy to set up.
I have this app in 5 different stores and I recommend it all the time. The customer support is second to none. Any business that ships stuff would be well-advised to check out Easyship, especially if you ship internationally.
This was a total game changer! We had been using the native Shopify shipping since the beginning and driving our post office employees crazy. Having Easyship has given us so much more flexibility and helped us to make friends with our postal employees with scan sheets a click away.
Lately I've been tempted to explore new shipping options but when I do, I have always found myself coming right back to Easyship. Their customer service is absolutely phenomenal and I will continue to use them as my main means of sending out my products. Thanks Easyship for the superior support, low rates, and great product!
Easy app and fair rates. An excellent solution for who wants several shipping options including international ones. The only issue is getting to support. But when you do customer service is helpful and nice.
EASY SHIP has been a game changer. Our Rep, Hiromi has gone above and beyond to help us manage our international orders. To find the best shipping methods at the best rate. Morph Clothing is very grateful to this type of expertise and customer care. WE LOVE EASY SHIP!
I've been using Easyship for a couple of years now and it's pretty fantastic. You simply sync your orders from Shopify and based on the delivery address and package specifications, you get an immediate list of couriers you can use. You can schedule a parcel collection and once you ship, the tracking details is sent to Shopify which then sends it to your customers. Very user friendly and beautiful shipping integration. PS : The generated labels are also perfect.
It saved me time, at least 30 mins each day. Bye bye "cut & paste", Hello automated courier bookings and shipping labels. Notice some cost savings in the rates that is offered for the local Singapore deliveries too.
Excellent app and good personal support. They will take care of you and help you ship your first parcel. Highly recommended!
I love how Easyship is linked into everything to make it all so easy to use! Everything is in one place and the dashboard is very user friendly. When I sent a query regarding a pick up, the response from swift and useful.
Easyship was super quick and easy to setup. It allowed us access to many large freight companies without a minimum spend. Also their software syncs with Shopify so no retyping of customer details saving hours during dispatch. Our customers love it because they get accurate shipping estimates during checkout and it even tells them the estimated duty/taxes and speed of delivery, providing them choices based on their needs. 5 Star!
This app is great if you're doing international shipping and want to make sure you get the best rates and the quickest shipping method! Really a time saver, and it's free.
EasyShip has been a great switch for us, so we can expand our customer base worldwide! The support team has been very helpful throughout the process, which makes this entire experience a plus for us!
I used this app for our shipping management and it works perfect. The support is good and help us on everything we need.
Easyship has made it so much faster for us to ship our parcels, no more multiple steps, the app will automatically fulfil orders and add in tracking numbers. Love that there are different courier options as well, especially when we have to ship overseas! Overall loving the app!
Takes out the guesswork for shipping, so that we dont overcharge or undercharge our customers, shortens our processing time.
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