Easyship ‑ All in One Shipping
Easyship ‑ Shipping App with Free Plan | Shopify App...
Rating
4.0
feedback
430
chart
#677
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April 9, 2019
Be warned: EasyShip looks nice and shiny but start digging under the hood and there are some things you need to be wary of. Pro's: Great for cash flow (pay as you go), Nice additions such as tracking page with banners, Integration with PayPal, Reasonably good support Con's: The Hong Kong warehouse partner they paired me with has been an unmitigated disaster. Lost orders, lost stock and ineffective coms, A number of selling features just weren't available and the support couldn't get them to work (No way to turn off taxes and charges for irrelevant countries, discounted shipping), Would not allow me to have a business address outside of Hong Kong in order to ship from HK (which is so freakin bizarre it's astonishing) The inability to sync products with Shopify (seriously you need to import a CSV file!), SKU's weights etc is similarly an insane omission. It betrays the lack of inventory management knowledge within the core team at EasyShip. This and the following omission places your fulfilment service at severe risk - you are warned, Barcodes of products are not featured or considered. Someone thought this was unimportant. It is. Pro's aside I have decided to stock out of the disastrous warehouse I was paired with, cut my losses and finish with EasyShip. EasyShip was pretty bummed for me so I can't blame them beyond a lack of due diligence in bringing this warehouse on-board. If you plan to ship from home or your own business perhaps consider it. Otherwise tread carefully...
March 18, 2019
I just changed my 1 star to 5 stars. Easyship went above and beyond to resolve our issues. Wonderful support. Beware of this Company. EasyShip was good until a few days ago when they charged us over $550 for some 6 months old shipping labels. EasyShips explanation was they were residential and some address correction charges. This is EasyShip's sneaky way to lure customer then charge more. Beware of this company. We will be closing our account. If you are going to charge something at least let your customer know what is it in advance.
March 4, 2019
So easy to set up and use. Very responsive service from the support team, and implementation team. They follow up regularly to make sure our needs are met!
March 3, 2019
The app is really easy to use and very useful in terms of being able to build analytics around all your shipping. Very seamless!
Feb. 4, 2019
I lost a lot of sales because of this app. During the checkout process there were many instances when it wouldn't provide customers shipping rates or only provide expensive shipping options when there were definitely less expensive options/carriers. This caused so many abandoned carts and messed up my latest product launch sales. Though the shipping offers on the backend are at times lower than other platforms, I will not use the calculated shipping rates ever again. It's good to have as an option for manual shipping label fulfillment not for customer-facing calculated live rates at checkout.
Jan. 22, 2019
Couldn't ask for much more in a shipping app! Great customer service, great rates. The app integrates extremely well with Shopify.
Jan. 10, 2019
Love this app! Sales has gone up since customers have the choice of selecting their carrier options. I was able to sync my orders for automatic shipping fulfillment seamlessly too.
Jan. 1, 2019
Pretty awesome. Their tech support was very helpful and it's super easy to integrate. Thank you very much
Dec. 7, 2018
This app is easy to use and has lots of different courier options to choose from. The best thing is that small businesses like ourselves do not need to commit to a minimum pick up each time. All shipping labels are auto generated for us too, which cuts down a lot of time and effort.
Nov. 22, 2018
I ship items in many different size boxes and Easyship handles the shipping portion for my Shopify store excellently.
Nov. 22, 2018
DO NOT USE THIS APP, I MOVE TO FRANCE I ASK THEM TO REFUND MY CREDIT OF 100 DOLLARD, BECAUSE THEY DONT WORK IN EUROPE, SO THEY CLOSE MY ACCOUNT AND DID EVEN TELL ME AND NEVER REFUND MY CREDIT, THE CREDIT THERE I PUT WAS FOR SHIPPING TO MY CLIENTS, I HAVE MORE THEN 300 CLIENTS THERE I CAN NOT HAVE HAVE HISTORIC OF SHIPPING FOR PAYE MY TAXE AND LOOSE A LOT OF CUSTOMERS, HOW DEAR THEY CLOSE MY ACCOUNT LIKE .SHOPIFY SHUD TAKE OUT THAT SERVICE IMMEDIATELY, ITS NOT LEGAL WHAT THEY DID, DO NOT USE THAT APP, THEY NOT PROFESSIONAL AT ALL
HI, Thank you for taking the time to share your feedback. I am truly sorry to hear about your experience and understand your frustration. At Easyship, we strive to provide excellent service. Please contact us with your Easyship account details so we can investigate and resolve this matter promptly. Thank you for your patience and understanding. Thanks, Ben (Marketing @Easyship)
Nov. 21, 2018
Fantastic system! Enables us to ship directly to Japan through a network of couriers and a couple of clicks. Fully synced with our Shopify inventory and warehouse giving us a live view of stock. Customer service has also been great. Highly recommend!
Nov. 21, 2018
If you're in Hong Kong, this app is a must have for your fullfillment needs. Makes printing labels for numerous shipping services an absolute breeze. They are also very helpful when you have any problems using the app and takes quick actions to solve problems. Highly recommended.
Nov. 7, 2018
I liked how this website offers so many options of shipments. saved me few bucks by giving me options
Nov. 4, 2018
I am so glad someone came up with an idea to make this app. I have been barraged with requests for express shipping and other choices of couriers. This app literally solve my problem. Easy installation and setup. App usage is completely free. I may be wrong, but I believe the Easyship charges are passed on to customer's, i.e. included in the shipping charges. TIP: Easyship calculated rates shippings can co-exist with your own shipping rates. This is extremely useful when you want to have an option to offer cheap free shipping as well as having Easyship's express shipping choices. Also, it calculates Import Tax for overseas customers at checkout. Pretty useful for customers as they know there will not incur any hidden tax cost when their parcel reaches them.
Oct. 27, 2018
I loved this app, they honestly couldn't do anything better! Dealing with shipping used to be a nightmare but with easy ship, it's actually enjoyable! Thank you!
Oct. 22, 2018
Very easy to use and integrates well with Shopify. For Singapore they have a good selection of local delivery providers to fulfill our delivery needs. Thank you!
Oct. 4, 2018
While the app does as promised, I'm most impressed with the level of support provided new users. Not only are they responsive to queries, but they are proactive when they think they see errors in your setup or weirdness with your mailings. So far, I'm a happy Easyship user!
March 19, 2020
Easyship has helped us grow our global business in such a short period of time! And helps keep our US business going strong! The team is very responsive and supportive. Highly recommend.