Easyship ‑ All in One Shipping
All reviews
Review RSS feed
UPDATED REVIEW: HIDDEN FEES! BEWARE! The app has started charging shippers "residential fees" which are never disclosed beforehand. Easy ship obviously realized their mistake and started adding a "residential fee" option before checkout to make it easier, but then they discontinued this feature and I am being charged these hidden fees again! This is absolutely ridiculous.
Hi there, Thanks for taking the time to provide your feedback and I'm sorry there has been some confusion about Residential Fees. Couriers may charge an additional residential area surcharge, depending on the destination address. The information regarding the residential surcharge is made available in your dashboard when selecting the courier To support shipments to or from residential locations, the couriers define a residential location as a collection or delivery to a home, including a business operating out of a home that does not have an entrance open to the public. A surcharge applies to each package collected from or delivered to a residential location. You can find more information in our Help Centre article here: https://support.easyship.com/hc/en-us/articles/360024835071-Residential-Area-Surcharges We hope this information helps and if you require any further information, please feel free to reach out to us at [email protected] and our team will do all they can to help. Kind regards, Easyship
Stop already with this nonsense. You overcharged. You want to blame me. You keep doing it even a year later. Stop with the madness. I'm not interested in doing business with you. I have no interest in hearing more from you. Just stop. No there was no confusion as EasyShip states in the reply from over a year ago. I've been shipping for years - I didn't input "mistake" dimensions. It's not difficult. Funny enough, I use Pirate Ship and haven't had any issues or mistakes. PirateShip is proactive, easy to use, great rates, no issues. The way shipping should be. Just did a cost estimate shipping a box weighing 4 lbs from Mpls, MN to Madison WI. I have been paying about $6.55 for the last 12 months. The cost estimate I got from Easyship was $26.29. Looks like I'd be out of business quickly using this app. So sick of apps advertising "the best pricing" when in fact the pricing is awful. Sellers are not idiots.
Hi Carrie, Thanks for taking the time to respond. Again, please accept my apologies again for the experience you had when using Easyship. I have just searched for a quote using the information and locations you provided and the lowest price is $7.28, however without all the information such as the shipment dimensions I cannot confirm whether the price will be accurate for your needs. If you ever decide to try Easyship again, please reach out to us at [email protected] and someone from the team will be more than happy to help you. All the best, Easyship
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.