All reviews

Rating Breakdown

  • 5
    79% (340 ratings)
  • 4
    5% (21 ratings)
  • 3
    3% (12 ratings)
  • 2
    2% (7 ratings)
  • 1
    11% (49 ratings)
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5 / 5 Share

Sept. 29, 2021

The app is amazing! It has a lot of features that you can use and can make your daily fulfillment of orders fast and easy! Shoutout to Calvin for assisting us with our concerns! :)

Using app

About 1 year

Total reviews

13

Average rating

5.0

5 / 5 Share

Sept. 24, 2021

Outstanding customer service, great support, makes our business possible. I don't know if our company could function without it.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2021

I've just started to use Easyship for my Shopify store. While I'm still new to it and figuring it out, the support has been great! I'm so glad that I have been able to set up support calls on the same day (in the same hour) and had my questions/issues resolved really quickly. Recommended, thanks!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

We have been using Easyship since it was a baby. Alot of hiccups at the beginning. However, with improvements and investments over the years, I must say that I am impressed with how far Easyship has come! I tested other systems and I find myself sticking to Easyship. Although, Easyship is not perfect, it goes the same with other apps. With good customer service and efforts in improving their apps, their minor flaws can be overlooked. I look forward to more awesome features!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 1, 2021

We've been using EasyShip for a couple of months. Worldwide shipping is complicated, and they made it easy for us. Application is great for handling daily sales and fulfilling batch orders (i.e., Kickstarter campaigns). It has multiple functionalities we can't live without. To name a few: * Seamless, one-click integration with Shopify (you can add many stores) * Shipping at Checkout (your customer can choose a courier, and the shipping cost is accurate). It works worldwide! * Insurance * Shipping rules (a great tool to automate shipping scenarios for different locations or box sizes) * Product listing * Simple import from file (excellent for batch orders - you can import any CSV file, and EasyShip support many e-commerce platforms * Customizable notification emails to customers In addition, EasyShip provides excellent customer and technical support (helps with couriers, customers, and the application). We highly recommend this application and other EasyShip services.

Store

Luxonis

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2021

Cette application est très bonne! Les clients peuvent voir l'estimation des frais douaniers au passage à la caisse, ce qui les informent adéquatement des frais. De plus, ce qui est vraiment bien, c'est qu'ils peuvent payer ces frais directement avec l'achat du produit en choisissant certains transporteurs comme DHL. De plus, on peut acheter des étiquettes d'expédition pour des ventes d'autres plateformes de ventes, comme Etsy, Amazon, eBay, ce qui est très pratique. Très Très bon service client.

Using app

3 months

Total reviews

24

Average rating

5.0

5 / 5 Share

Aug. 30, 2021

incredible app! Makes so many shipping hassles completely effortless and the staff is ALWAYS SO helpful. Couldnt recommend it more! Truly makes running the day to day in my business so much easier.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2021

We have been using Easyship for over 6 months and it is by far the best shipping app we have ever used! And trust me, we have worked with over 7 major shipping services now to try and find the right fit for our business! There are many reasons we have finally found our home with Easyship, but first and foremost the user interface is beautiful and functional, and the customer service is amazing! We love the integrated shopping cart with customized carrier options for every customer, the ability to offer shipping insurance, and the focus on international carrier options. In the backend, we love that we can ship in bulk, while easily changing weight or label options for an individual order without leaving the page. It is also incredibly easy to create custom shipping rules, and the filtering options are almost unlimited! Hands down, this is the best shipping app we have ever used! :)

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 14, 2023

We has been using Easyship for 8 years. Easyship is a friendly app for users with helpful functions and improved every year. The account manager is responsive and knowledgeable!

Using app

Almost 3 years

Total reviews

12

Average rating

5.0

5 / 5 Share

Aug. 1, 2021

Easyship has some of the best customer service I have experienced. To illustrate, we once had the problem that we had to manually add the shipping details for our shipments from Easyship into the shopify order. After telling our customer success manager about this they programmed a solution for us within two weeks free of charge that solved the problem. They have proven to always be this responsive, no matter what the request is, and this is what makes Easyship worth the slightly higher price than for example Amazon, who would never bother to do anything with your request. It truly seems that Easyship want your business to succeed. They have also helped us in establishing a new warehouse, and resolved problems with our couriers. Would definetly recommend them to anyone looking for someone who actually does something with your requests for help. Easyship feels more like a partner than a service.

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2021

We have been using Easyship for several years and the experience has been very good. Essentially the app allows any business or person to connect with their large network of couriers, both local and international - allowing one to send packages internationally at reasonable rates. The app is well designed and easy to use. Love how seamlessly it syncs up with Shopify, customers can see the many shipping options at checkout, delivery lead time, estimated taxes/customs incurred - everything is presented succinctly. For a business, this app has been instrumental in connecting us to the rest of the world. The app continues to work on bringing added features and it is also worth to mention the tremendous customisable options on the app. Customer service has been quite prompt, more importantly our Customer Success Manager, Calvin, has been stellar and goes above and beyond to provide support and care. His genuine care for his clients definitely gives us greater confidence in the app and its services moving forward. Highly recommended!

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 7, 2021

Good platform and worked perfectly. Provide worldwide shipping without worrying about wrong shipping fee to our end or buyer. Customer support has been excellent in provide assist and fast response.

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

June 24, 2021

Easyship is quite a good platform as we can ship to plenty of countries worldwide without worrying about no shipping solution to destination country. Customer support has some major improvement over the years in terms of response speed. The only things that need to work on is that there aren't sufficient courier to handle shipment contained battery.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2021

Easyship has been critical to our success and growth. They have a fantastic platform that is super easy to integrate with a Shopify store. Best of all, they have an amazing team of people and are constantly asking for feedback on how to improve to make MY LIFE easier. I'm grateful for discovering this service/app every single day!

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2021

Great APP! Literally the best if you're trying to scale your business. Customer service could be better. But overall 5 stars!

Using app

About 1 year

Total reviews

6

Average rating

3.7

5 / 5 Share

May 19, 2021

We've been using Easyship for the last couple of years and it is by far the easiest portal we've used to date. The UX is user friendly, visually appealing and informative at the same time. My favourite feature allows me to gauge shipping cost prior to dispatch without having to read off of a price matrix and weigh out numerous options that suit me. However, where Easyship really exceeds is its customer service. Jose has been by our side since launch and is always eager to reach out either to check up on us or help whenever necessary. Thanks Jose!

Using app

Over 2 years

Total reviews

4

Average rating

4.5

5 / 5 Share

May 12, 2021

Easy to use and set up. Jose was incredibly helpful in the onboarding process. Syncs to Shopify store very easy.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2021

Easyship is a COMPLETE game changer for international shipping. No one else offers the option to pay for duties and taxes up front for a completely transparent shipping experience. We had so many complaints and several shipments abandoned because of super high taxes at the border. Easyship fixed all of that overnight for our international customers. We have had zero complaints since the switch and look forward to transitioning to Easyship for US shipments too very soon. Our account manager is very attentive to our concerns and checks to make sure our customers are getting the best rates!

Using app

9 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Feb. 20, 2021

Thanks to this app, I was able to go global, and I succeeded!! I now sell my product internationally. Every day customers are buying from all over the world. The parcels go every day very far from my place without any problem and with total ease. Merely the best shipping service I have ever had. Come on, an all-in-one solution that gives to your customer: Price of transport Transport time Customs fees And this in every country of the world.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2021

We have been working with the Easyship team for a number of months to launch serviecs with them in the USA. The app worked perfectly and the level of support we received from the Easyship team was and is first class.

Using app

Over 1 year

Total reviews

1

Average rating

5.0