All reviews

Rating Breakdown

  • 5
    73% (234 ratings)
  • 4
    5% (17 ratings)
  • 3
    4% (12 ratings)
  • 2
    2% (6 ratings)
  • 1
    15% (49 ratings)

Reviews with Text

  • 95% (301)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 28, 2025

Concisely works for saving in favor of online merchants Easy to set up and manage the app on various online shopping platform using one click predefined integration method the more you use the app, the more you save the money Above all, customer assistance is excellent Especially thanks for Chaithanya Poojary who assisted me to solve my issues for a long time

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

Best shipping rates so far, and very convenient to use.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2025

Very intuitive easy to use interface and great support team when you need them. I had an issue with notifications for pickups and Neha Roy from the support team went out of her way to find me the resolution! The onboarding call last week was very helpful as well. I tried Shipstation and Veeqo as well but easyship beats them handsdown with their customer centric approach

Store

Vemzy

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

Easyship has been a reliable and dedicated partner in our fulfillment operation.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

Daphne was most helpful in correcting a back end glitch that prevented a label from being printed.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2025

Great integration and customer support (if you're on the upgraded version).

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

good customer service

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2025

Using app

About 5 years

Total reviews

4

Average rating

4.5

5 / 5 Share

Jan. 2, 2025

The customer support chat, specifically Naveen, was very helpful. Thank you again.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

excelent.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

Great support getting our stores connected. And the rates are great too.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2025

Compliement to Sruthi, I just wanted to take a moment to thank you for your prompt response and the efficient support you provided in resolving my issue. Your professionalism and quick action made the process smooth and stress-free, and I truly appreciate your dedication to helping customers. It’s always a pleasure working with someone as responsive and reliable as you. Thank you once again for your excellent assistance!

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

Easy to manage and wide selection of courier with competitive pricing. Great customer support.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

Everything was perfect!

Using app

About 2 hours

Total reviews

12

Average rating

5.0

5 / 5 Share

Nov. 3, 2024

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2024

While the platform can be challenging to use at times, the support makes up for it. They are very willing to help with various shipping challenges and also give support when shipping to a new location.

Using app

9 months

Total reviews

8

Average rating

4.5

5 / 5 Share

Oct. 22, 2024

Great Support

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

Although there was a slight hiccup in the beginning, it was soon resolved. Credit to Lauretta for her assistance. Would continue to use this service.

Store

REVAGI

Using app

26 days

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your feedback. We're sorry to hear that we couldn’t meet your expectations on this occasion. Our Support Team have contacted you via email to investigate this matter as a priority. Please contact our team if you have any questions in the meantime.

5 / 5 Share

Oct. 18, 2024

I am highly impressed with the responsiveness of easyship customer service. They are very friendly and helpful when we need them. Our customers are also very happy with our shipping results so far!

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

This is the only real usable shipping software for companies. There are so many options for both domestic but most importantly international. Many shipping software don't have Fedex as an option, you have to add your own account. Fedex has a new shipping option, International connect plus that is so affordable and quick. (Fedex only allows this if you have your own account if you ship 30k worth of packages a year.) None of my customers say that there are additional brokerage fees yet. The userface is really easy to use. You can do bulk edits very easily. You can merge same destination shipments (shopify does not let you do that, you need an app). There is a feature that lets you automatically add insurance. You can create a manifest. You can track the packages easily and ask for a refund for the label and insurance claims, and when you process the labels the custom forms populate with the shipping labels. On my computer the software lags extensively, and there are printer issues that emerged, as in the software would not populate shipping labels and if it did it would not be formatted correctly. I was told to use a different browser and that did fix the printer issue. Dhl is much cheaper on shopify, sometimes as much as $20 and shopify offers free DHL pickup with the purchase of the label. The really cool feature is what your customers see at checkout. They will see 3 options, cheap, middle, and quickest/most expensive. Then, your international customers will also see what they will pay in taxes and duties. That feature was on my site for the first 2 years. Then, it wasnt. I contacted easyship and they said it was shopify, I contacted shopify and they said it was easyship. I was on a grandfathered plan for both of them and after the hassle and 2 years, i decided to upgrade both plans and that still did not solve it. The onboarding process was great. Mine was years ago so not sure how it is now. This is a great software, there are issues and sometimes they are fixed and sometimes they are not. But compared to other shipping software this is really great.

Using app

Over 4 years

Total reviews

1

Average rating

5.0