All reviews

Rating Breakdown

  • 5
    79% (340 ratings)
  • 4
    5% (21 ratings)
  • 3
    3% (12 ratings)
  • 2
    2% (7 ratings)
  • 1
    11% (49 ratings)
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5 / 5 Share

Sept. 21, 2020

I love this app! I've not ever had logistical problems using it and it's really helped me to streamline my shipping, so I can get orders out effectively and efficiently. My customers are always please when they receive their orders, and the Easyship customer service is amazing! Would definitely recommend this app for businesses small or large.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 13, 2020

Wish we had have found Easyship 5 years ago. Streamlined our processes and made time-consuming tasks effortless. Much cheaper than other shipping companies as well - at least 1/3 cheaper on most routes.

Using app

Over 2 years

Total reviews

9

Average rating

4.6

5 / 5 Share

Sept. 10, 2020

They have amazing support who will reach out to your asap whenever you need them. They are working to make their platform better and more efficient so we can like have a one-stop-shop

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2020

David is my rep for Australia, and he was fantastic. He called me and we did everything step-by-step. Great support. Thank you! Also, great app, with all the different couriers.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2020

Easyship is very easy to install and use. The customer service is excellent too. I highly recommend!

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2020

We've been shipping up to 400 orders a day and have really enjoyed the app. It takes a bit of work to understand but the UX is still great. Freight is just a complicated game and they have made it as easy and enjoyable as possible.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2020

This app has helped my website to shipped out my orders and print shipping labels easily!!! The best thing is it is free!!! We can also customize the colours to match our website! The widget is also pretty and minimalist which matched my website's theme! I have tried finding an app that helps with shipping, printing of shipping label and packing slip and I have finally found one!!! I have asked a lot of questions as it is my first time using the app, and Nicol has guided me promptly and patiently which I am really thankful for. He has exceeded my expectation by extending his help, providing me videos when I was confused with the steps. I was super stressed out but now I know how to use it all because of his guidance! His replies were so quick and clear too! Thank you so much and to everyone who is wondering if they should download this app, please do so. You definitely won't regret it! :)

Using app

Over 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 26, 2020

I'm happy it's free yet with powerful functions. They can source for me and get what I want. Thumbs up!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2022

Very useful and helpful for our growing business. We started using them for simple logistics and they have been very helpful from onboarding us to their third party warehousing partners, to providing solutions for us now that the fulfillment has been expanded inhouse.. The team has been attentive to our needs and when things go wrong, they are quick to step in and address.

Using app

About 4 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 19, 2020

Simple way to send shopify orders. My stock is with their partner warehouse in Los Angeles and they have a seamless integration.

Using app

6 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Aug. 17, 2020

Absolutely worth every pennies! We have been using this app daily for just under a year now and we're very pleased with it. This platform is very user friendly and will save you money by getting the best shipping service/cost and time by automatically entering shipping details for you. Their customer service is second to none, from the online chat support to the management team !

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2020

Easyship is the only shipping app you need for your store. Great rates and a large number of courier options.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2020

best shipping app ever. everything is automatic. cheap shipping for everyone! highly recommended for small and larger e-commerce sites.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2020

Easyship offers a powerful suite to manage your Shipping process for your eCommerce platform. In addition, they found us the perfect set of warehouse company to host and fulfil our inventory to our clients. If you get stuck, their support team will help out within a few hours. And even Michelle, our account manager, jump on some of our support questions to bring an accurate and blazing fast answer. Finally, their solution allows us to provide over 20 carriers options to our end clients as well as dynamic rates and import taxes calculations directly in our checkout page.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2020

Lost 3 hours of my sleep time trying to generate a set of shipping labels and in frustration left a scathing review of the service in frustration. What happened next changed my perspective about the Easyship team. The customer service & tech teams were super reactive in investigating the issue, resolving it and at the time communicating promptly with me(including phone calls) as regards what was causing the issue in the first place and what they were doing to fix it. The fault in the first place was not entirely theirs..it was the Hermes API that was rejecting long SKU codes and hence the issue). Overall, few improvements yet to be introduced including the option to print labels in-store and better rates negotiation with the courier guys but if they work the way they are at the moment, they will win hearts and businesses in the long run. Highly reccomend these guys.

Using app

9 days

Total reviews

4

Average rating

4.8

5 / 5 Share

July 18, 2020

This app is great for all of your shipping needs. I currently use it on two of my webshops! Easy to use and provides real time shipping quotes to your customers.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 9, 2020

Shipping has been one of the most challenging and confusing aspects of starting my online store. I tried the free version of Easyship, Shipstation and Shippo to compare prices, functionality and support. Let me tell you, Easyship is the one you want. Due to its breadth of customization and functionality, it can be a little intimidating to setup, so I reached out to support with some specific questions that I had. Not only did I get a response, but Hiromi got on the phone with me several times to personally walk me through solutions for my challenges, offered pro tips and advice and pointed out things that I would have never even thought of that will help my business. She was beyond wonderful, the best customer service I've ever experienced. The icing on the cake? I ran shipping scenarios between Easyship and Shippo....when the rates weren't exactly the same, Easyship was slightly cheaper. I am not one to give praising reviews, but I felt compelled on this one. I've done the work and research for you...go with Easyship.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2020

Easyship literally saved us 50% on shipping costs, which then translated to a higher customer conversion rate. It's so easy to use and the support was amazing. Hiromi is absolutely amazing and Easyship should be happy to have her on their team. She was great! Highly recommend easyship!

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 29, 2020

App is great, really easy to use, got a great account manager that is super responsive and helpful. I don't remember having any trouble with set-up if I did, Nicol the account manager helped me through it. Interface is easy to use and relatively straightforward.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2020

Very easy to install and use. Nice UI design of the platform, dedicated support team. If you ship yourself, you can buy and print labels. There are also a number of partner 3PLs that they integrate directly with, including GEODIS in Hong Kong.

Using app

Over 5 years

Total reviews

1

Average rating

5.0