All reviews

Rating Breakdown

  • 5
    73% (234 ratings)
  • 4
    5% (17 ratings)
  • 3
    4% (12 ratings)
  • 2
    2% (6 ratings)
  • 1
    15% (49 ratings)

Reviews with Text

  • 95% (301)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 29, 2023

Very good customer support and linkage to the store. Makes things much easier from a fulfillment perspective. Links well with the specific 3PL we are using.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the review! Glad to hear you're enjoying using our app :) All the best, Easyship

5 / 5 Share

March 16, 2023

We have been using Easyship over a year. It has been helpful for us and easy to use. Their customer support has always been helpful as well. There is not a perfect app for everything. Of course sometimes there are bugs, missing parcels and shipment adjustment fee. Customer service do alwasy reply and try to help us the most they could. In all, very little complain. considering how handy this app has been for our business. Do recommend a try to see if it works for you.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the feedback! It's great that you've had a good experience with our customer support team. We understand there's always room for improvement and we will continue to strive to be the best shipping app out there. All the best, Easyship

5 / 5 Share

March 10, 2023

Our shipping process have been greatly enhanced since we started using Easyship six years ago. Their customer service team is excellent, and we receive prompt responses from them. The platform is clean and straightforward and provides essential and useful features. They have tremendous growth potential if they take customers' feature requests and feedback seriously. All in all, very little complain. We highly recommend Easyship!

Store

WooLash

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! It's great to hear you've had such a good experience with our customer support team. We know there are always things we can do better and we're always eager to get our clients' feedback on how we can improve, so please keep it coming! All the best, Easyship

5 / 5 Share

Dec. 16, 2024

We have been using Easyship to handle thousands of store orders. Excellent customer service from Conor and an easy to use and fast interface that integrates well with our warehouse provide. Highly recommended.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review! It's great to hear you're happy with our service from Conor in particular. All the best, Easyship

5 / 5 Share

March 7, 2023

While the app isn't without it's issues, it has been very good for us. It has all the features we need plus some since we ship so many varying sized products. Their customer support has always been solid as well. All in all, very little complain about especially considering how necessary this app has been for our business.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your feedback! Glad to hear you're happy with our support, and while we understand that we're not perfect, we're doing everything in our power to make sure that one day we will be! All the best, Easyship

5 / 5 Share

Feb. 3, 2023

I'm happy so far. I used Easyship app for transition from crowdfunding to ecommerce. I guess shipping process is challenging for small start up teams by default (you are not likely to have dedicated person who knows all ins and outs) so EasyShip was great option for me. Thank you for support.

Using app

20 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We're glad we were able to help you get set up and move successfully to e-commerce, the sky is the limit from here! Kind regards, Easyship

5 / 5 Share

Sept. 22, 2022

As a small business trying to expand globally, Easyship has been amazing at making international shipping headache-free. The personalised support we have gotten our account manager Krish has really simplified and enhanced our experience. We will definitely continue to use Easyship's services for years to come!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2022

EasyShip have been a fantastic partner for our brand. As a small startup, we had numerous areas we have to cover, many which were outside our wheelhouse. We found EasyShip and they helped us incorporate our fulfillment and order processing flow with ease. They offer great customer service and support, going above and beyond to help us get up to speed and ensure our logistics were covered. Thanks EasyShip!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2022

Very intuitive and easy to use! The tech support team is also responsive within 24 hours. I'd recommend!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2022

I use this app to help fulfill our orders efficiently. It has worked great in the 3+ months that I have been working where I currently am. So far I have not had any real issues with Easyship.

Using app

About 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

July 21, 2022

We've been using Easyship for almost 2 years - it's been a game changer for optimizing our postage spend. The integration with Shopify works really well, and the customer service is excellent. Our CSM is super responsive, and always willing to help with any issues that come up.

Store

PROOZY

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 24, 2022

With a few back and forths with the support, I got the answers I needed from easy ship to help my business. They had a good shipping process and it made everything headache-free which is important when starting a business. I would recommend Easyship to businesses. Make sure you have everything in your store and optimise as much as possible as Easyship made us increase our customer experience and conversion rate.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2022

Used Easyship for Paire's fulfilment, love the tagging feature, easy to manage different tasks. Received great service from our account manager as well.

Store

Paire

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2022

We've been using Easyship for a couple of years and rely on it daily to ship out our orders. It is very simple to set up and use and the support team is excellent. They are also constantly adding new features and improving the platform which is great to see.

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 28, 2022

Have been an Easyship user since the start. And we can say that they have improved tons and are glad to be witnessing this growth and improvement on their part. Customer support is great despite current supply chain issues.

Store

Plain.J

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2023

We have used EasyShip to scale our international shipping from one location in Australia to now running shipping out of Australia, EU and US. While there are always hiccups, the great customer support has meant if we run into trouble problems get solved quickly. We had no e-commerce experience when we started out and feel grateful we had a partner in Easyship that had the patience to help us scale up.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 23, 2022

I used this app since 2019, it works great for all the functions and the dashboard UI is also very easy to work with.

Store

iLumkb

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 17, 2025

Highly recommended. Steve and the team at Easyship deserves the credit This app has indeed made shipping so much easier for us. However, there still a few tech limitations such as live updates on address changes and orders. Certain countries and couriers are not supported to which is a shame! Support wise, it's all good! Update* Ever since the introduction of the easyship insurance coverage, it has given us a peace of mind and has helped us with operations significantly. I would applaud the Easyship team to keep up the good work!

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

Easyship has been a great way for us to ship Australia wide, the portal is very easy to use, the support team have been nothing short of amazing and we would definitely recommend Easyship in the future

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

Easy Ship app helps to reduce our adminstrative workload by integrating with Shopify and provide update to the order once book. Great customer service too.

Using app

8 months

Total reviews

2

Average rating

5.0