Webgility ‑ QBO & Xero Sync
Sync Shopify, Amazon & more to QuickBooks Online and Xero
Rating
4.8
feedback
859
chart
#13,049
All reviews
March 8, 2023
We would recommend Webgility. It has allowed us to connect our Shopify and Amazon store fronts with QuickBooks. It will save us significant time by automating processes which we used to do manually. It should improve the accuracy of our books as well.
Feb. 16, 2023
Overall great experience! I just set up Webgility about a week ago and it has already saved me countless hours logging sales! Great support as well!
Feb. 15, 2023
Looking forward to learning the app. Newest version has a simpler layout and Integration was done pretty quickly by staff.
Jan. 26, 2023
very knowledgeable customer service! they know everything here and i would not hesitate buying this software agian
Jan. 10, 2023
Prerit Agrawal was very helpful and kind person to understand every point of requirements and we learn many automations process through webgility.
Dec. 27, 2022
Huimanshu was great! He worked to get our SQL database installed with Windows 11 when no one else could!!
Dec. 16, 2022
Had a wonderful experience with Faizan from Webgility! The onboarding process was thorough and concise. He was very helpful and took the time to answer all of my questions. The software does everything and provides with everything you could need to sync your Shopify transactions with QuickBooks.
Dec. 16, 2022
Himanshu was very helpful and answered all my question. He assisted me in getting the data I needed to follow up with discrepancies showing between my website and my point of sale.
Dec. 15, 2022
Migrated from connex, which was a disaster in the end—integrated directly with Shopify and Amazon marketplaces. Intuitive dashboard with every feature needed. P&L for every transaction and automatically post merchant and seller fees. Onboarding was the best I've experienced with any software vendor. Could use some more work with sales tax calculations and breakdown instead of a gross amount by state
Dec. 2, 2022
Overall I like this app, however it is a bit confusing and set up took me hours and hours with their help desk. Sometimes, it is a bit hard to understand the people at their help desk. Today-I just called because I had some orders stuck, Himanshu was easy to understand and took care of it right away.
Nov. 4, 2022
Webgility Customer Service is great. They are hands on through screen sharing but also teach me so that I can troubleshoot my own errors in the future. We've been using them with our QBPOS and Shopify for over a year now.
Oct. 28, 2022
Great app and great service! If you want it done right use this app. Also, if you get the pleasure of working with Kshitij on your implementation then you're in luck, he helped us along the way.
Oct. 17, 2022
Saves so much time, and the customer service quickly helps with any issues that arise. So happy to not have to invoice everything manually! We use Quickbooks on a hosted network, and this has been our best solution.
Oct. 12, 2022
We have been using Webgility for about 2 years now to synchronize our orders and inventory between Shopify, Etsy, and Quickbooks. It did take some time in the beginning to get everything working properly which felt like a challenge. However, I'm glad that we stuck through it. Once we were a couple of months in and fine tuned all of the settings with the help of the webgility support staff it has run very smooth and has saved us a great deal of time in data entry. On occasion (2-3 times per year) we will get an error due to Webgility or Quickbooks updating their software. But a quick call to Webgility Support resolves the issue. The Webgility support staff will commonly do a screen share and fix everything as we watch. Contacting support is typically very fast with a hold time of less than 2 minutes. I have seen reviews that indicated that the support was handled by a call center. At first I believed these reviews but quickly realized that support is simply an India based company and that the entire staff is extremely well versed and trained in the software. Bottom line- you may be a little frustrated when first starting off- but stick with it- once you are up and rolling you have access to some of the best integration and support staff that I've experienced.
Oct. 5, 2022
I liked the customer support and onboarding experience. The options available in the platform are exhaustive and helpful.
Oct. 4, 2022
This app is the best for allowing your QuickBooks POS to synch with Shopify. It allows the quality and variants to be synched with a touch of a button. Also they have the best phone support with no wait time.
Oct. 1, 2022
very good service for online order not post to quickbook desktop great help. Orders posted fine to quick books
Sept. 29, 2022
This app has helped the linking of our online store with QuickBooks work seamlessly. I would highly recommend!
Sept. 21, 2022
We enjoyed working with Webgility as it helps us to easily import our online sales into Quickbooks.
Sept. 16, 2022
This app is literally a life saver. It is huge for our company. We couldn't manage without it. I was lucky enough to work with Vipin Gaikwad who had the patience to guide me through all my issues and assist me with every single question I had. He was very detailed and very kind. I never hesitate to work with the webgility team in general. They are always so accommodating and easy to contact. Thank you!