All reviews

Rating Breakdown

  • 5
    92% (787 ratings)
  • 4
    6% (52 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 98% (845)
Review RSS Feed Review RSS Feed

2 / 5 Share

Sept. 5, 2022

Dose not work properly very limited for way to much money! I contacted them many times and still not functioning as advertise.

Using app

9 months

Total reviews

1

Average rating

2.0

5 / 5 Share

Aug. 23, 2022

Helped me migrate our new system. Was very patient, & was able to help answer all my questions I had. Was an easy transition with installing everything. Always the best service.

Using app

Over 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2022

This app has been a huge time saver with posting orders and payout to Quickbooks. Support is always wonderful!

Using app

5 months

Total reviews

4

Average rating

5.0

1 / 5 Share

Aug. 3, 2022

It was a nightmare. We tried to replace an existing app with this one for our Quickbooks sync, however, this app reorganized our inventory by adding a duplicate SKU of each product and then went back three months and created new invoices for every sale receipt we had done! This caused our inventory to be way off as the new invoices created took another item from inventory. We are still trying to correct this mess on our second day of making corrections. The support chat was unanswered, so I am guessing they are on the east coast and have limited hours.

Using app

7 days

Total reviews

2

Average rating

3.0

5 / 5 Share

June 23, 2022

I love the syncing - both ways of products and customers. I feel confident that Inventory Quantities are being updated as well. The only issue I have is that we cannot exclude Service items- all become Inventory without a choice there

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

June 16, 2022

Shoeb Khan has been a very big help today with our company. It is obvious that Webgility is committed to helping it's customers and trying to make them as successful as possible. It is very rare that you find a company that has integrity and excellent customer service. I have been a customer for over 2 years and they have been consistent. GREAT JOB WEBGILITY TEAM!!!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

4 / 5 Share

June 14, 2022

This is an awesome program to sync your POS with Shopify! The instruction was "hands on" and easy to follow! I am excited to really dive into this program!

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 31, 2025

I have been using Webgility for 5 years to sync Amazon, Etsy and Shopify with Quickbooks Online. Once set up it pretty much runs itself and enables me to view and analyze key data in QB effortlessly. The implementation team were really helpful with both the initial set up and any subsequent queries. I wish all software was as reliable and useful as Webgility. Highly recommend.

Using app

Almost 5 years

Total reviews

14

Average rating

5.0

5 / 5 Share

May 11, 2022

Makes life simple by importing orders.................................................................

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2022

Fixed my issue, good guy.........................................................................................................................

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2022

I used the app and it has been amazing. Customer service has been great as well NEHAL WAS VERY HELPFUL AND WAS ABLE TO FIX MY ISSUES. I highly recommend WEBGILITY to integrate our orders to QB.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 14, 2022

Hands down the best app to connect Shopify to Quickbooks Desktop Enterprise. Webgility support is very responsive and can usually handle any issue within a matter of minutes. A great company and a great app overall.

Using app

About 6 years

Total reviews

16

Average rating

4.4

5 / 5 Share

April 13, 2022

Very helpful and fixed the problem. I'm thankful I could chat and screen share. It made it a lot easier to fix the problem.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2022

Finally! I have visibility of our web businesses feeding into Quickbooks without the ridiculous amount of work it took to splice and dice them all together manually and have to make adjustments on top of it all because of 3rd party apps that I no longer need. The set up is a bit lengthy but so worth every minute spent. The interface is extremely user friendly and just so happy with being able to see everything and have reporting to accounting be more seamless through quickbooks. This tool is a time saving magician and a life saver. Highly recommend!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2024

Aman pachori did a great job today..!! Needed help with transaction setting and details to be Updated in Quickbooks.. Aman helped me today and its Working now. 03/08/24 Prerit assited us with the automation between Webgility and Quickbooks and everything has worked wonderfully. Their customer service and support is top notch!!

Store

KOVER

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2022

Quick resolution, easy assistance. Little to no wait time while calling in for support. Using connecting QuickBooks with webgility

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2022

Ashish really took the time to help get our complex setup working properly. And it was a LOT of time. He exhibited a lot of patience and a willingness to help resolve difficult problems. I work with tons of software vendors and these guys consistently provide the best support of any of them. I highly recommend this product and the team behind it.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2022

I use this for our Shopify store to upload into QuickBooks Desktop and it has saved me hours of manual work. This is a great product for managing all of your accounting, shipping, and inventory duties. The support you get from the onboarding team and issues submitted to customer support is great. They always follow up to make sure it is resolved. My current account manager is Shoeb and he will follow up just to check in on how things are going. Would highly recommend this product to streamline your online business.

Store

Ello

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 28, 2022

Shoeb Khan helps a lot with my inquiries, he's always happy to answer my question, has great support ever, highly recommended. Everything from the back end is running smoothly

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2022

Webgility app has been a great addition to our business. They have great support team and have assisted us with setup and answered all of our questions! We highly recommend them for your business!

Using app

4 months

Total reviews

1

Average rating

5.0