All reviews

Rating Breakdown

  • 5
    92% (805 ratings)
  • 4
    6% (52 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 98% (857)
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5 / 5 Share

Oct. 17, 2022

Saves so much time, and the customer service quickly helps with any issues that arise. So happy to not have to invoice everything manually! We use Quickbooks on a hosted network, and this has been our best solution.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2022

We have been using Webgility for about 2 years now to synchronize our orders and inventory between Shopify, Etsy, and Quickbooks. It did take some time in the beginning to get everything working properly which felt like a challenge. However, I'm glad that we stuck through it. Once we were a couple of months in and fine tuned all of the settings with the help of the webgility support staff it has run very smooth and has saved us a great deal of time in data entry. On occasion (2-3 times per year) we will get an error due to Webgility or Quickbooks updating their software. But a quick call to Webgility Support resolves the issue. The Webgility support staff will commonly do a screen share and fix everything as we watch. Contacting support is typically very fast with a hold time of less than 2 minutes. I have seen reviews that indicated that the support was handled by a call center. At first I believed these reviews but quickly realized that support is simply an India based company and that the entire staff is extremely well versed and trained in the software. Bottom line- you may be a little frustrated when first starting off- but stick with it- once you are up and rolling you have access to some of the best integration and support staff that I've experienced.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2022

I liked the customer support and onboarding experience. The options available in the platform are exhaustive and helpful.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 4, 2022

This app is the best for allowing your QuickBooks POS to synch with Shopify. It allows the quality and variants to be synched with a touch of a button. Also they have the best phone support with no wait time.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 1, 2022

very good service for online order not post to quickbook desktop great help. Orders posted fine to quick books

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2022

This app has helped the linking of our online store with QuickBooks work seamlessly. I would highly recommend!

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 21, 2022

We enjoyed working with Webgility as it helps us to easily import our online sales into Quickbooks.

Using app

27 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 16, 2022

This app is literally a life saver. It is huge for our company. We couldn't manage without it. I was lucky enough to work with Vipin Gaikwad who had the patience to guide me through all my issues and assist me with every single question I had. He was very detailed and very kind. I never hesitate to work with the webgility team in general. They are always so accommodating and easy to contact. Thank you!

Using app

About 1 year

Total reviews

1

Average rating

5.0

2 / 5 Share

Sept. 5, 2022

Dose not work properly very limited for way to much money! I contacted them many times and still not functioning as advertise.

Using app

9 months

Total reviews

1

Average rating

2.0

5 / 5 Share

Aug. 23, 2022

Helped me migrate our new system. Was very patient, & was able to help answer all my questions I had. Was an easy transition with installing everything. Always the best service.

Using app

Over 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2022

This app has been a huge time saver with posting orders and payout to Quickbooks. Support is always wonderful!

Using app

5 months

Total reviews

4

Average rating

5.0

1 / 5 Share

Aug. 3, 2022

It was a nightmare. We tried to replace an existing app with this one for our Quickbooks sync, however, this app reorganized our inventory by adding a duplicate SKU of each product and then went back three months and created new invoices for every sale receipt we had done! This caused our inventory to be way off as the new invoices created took another item from inventory. We are still trying to correct this mess on our second day of making corrections. The support chat was unanswered, so I am guessing they are on the east coast and have limited hours.

Using app

7 days

Total reviews

2

Average rating

3.0

5 / 5 Share

June 23, 2022

I love the syncing - both ways of products and customers. I feel confident that Inventory Quantities are being updated as well. The only issue I have is that we cannot exclude Service items- all become Inventory without a choice there

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

June 16, 2022

Shoeb Khan has been a very big help today with our company. It is obvious that Webgility is committed to helping it's customers and trying to make them as successful as possible. It is very rare that you find a company that has integrity and excellent customer service. I have been a customer for over 2 years and they have been consistent. GREAT JOB WEBGILITY TEAM!!!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

4 / 5 Share

June 14, 2022

This is an awesome program to sync your POS with Shopify! The instruction was "hands on" and easy to follow! I am excited to really dive into this program!

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 31, 2025

I have been using Webgility for 5 years to sync Amazon, Etsy and Shopify with Quickbooks Online. Once set up it pretty much runs itself and enables me to view and analyze key data in QB effortlessly. The implementation team were really helpful with both the initial set up and any subsequent queries. I wish all software was as reliable and useful as Webgility. Highly recommend.

Using app

Almost 5 years

Total reviews

14

Average rating

5.0

5 / 5 Share

May 11, 2022

Makes life simple by importing orders.................................................................

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2022

Fixed my issue, good guy.........................................................................................................................

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2022

I used the app and it has been amazing. Customer service has been great as well NEHAL WAS VERY HELPFUL AND WAS ABLE TO FIX MY ISSUES. I highly recommend WEBGILITY to integrate our orders to QB.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 14, 2022

Hands down the best app to connect Shopify to Quickbooks Desktop Enterprise. Webgility support is very responsive and can usually handle any issue within a matter of minutes. A great company and a great app overall.

Using app

About 6 years

Total reviews

16

Average rating

4.4