All reviews

Rating Breakdown

  • 5
    91% (835 ratings)
  • 4
    6% (53 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (6 ratings)
  • 1
    1% (9 ratings)
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5 / 5 Share

Nov. 1, 2021

Using this app has made things a WHOLE LOT easier to manage our inventory, our shopify and our quickbooks! I 10/10 recommend using this to solve any and all issues you may have!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2021

The Webgility app is perfect for our company. We have been members for years, and have saved a huge amount of time and money downloading and entering all of our orders from our Shopify website to Quickbooks. The program works extremely well, and if we needed help, we only had to call, and we were helped immediately. The quick answers are important when you are in business. Thanks to Shoeb Khan, Raunak Rai, and Nehal for all their terrific help!

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2021

We are really excited to get started with this app. It is going to be such a time save for us. The people we dealt with were super helpful. We would definitely recommend this app to others.

Store

Lulujo

Using app

9 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

Fantastic customer service. Great resource for Quickbooks. Thank you Smita Sharma for all your help.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

Webgility seems to be evolving and you need to make sure the app is up to date. It has a lot of functionality beyond what I need but we continue to work together to best understand the functions that are necessary for my business.

Store

Hydro45

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

This app helped us sync our Quickbooks POS to our website and process our order automatically. It has been an easy process, and any questions that I have had, have been answered in a timely fashion through Webgility's great tech support.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

Himanshu They have helped us in downloading ETSY orders and ETSY products in Webgility now we can post orders into the Quick Books. Excellent customer service!!!! Highly recommend.

Using app

29 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 1, 2021

**Update** Over the last week or so, the support team at webgility has been working tirelessly to address my issues with the way the platform processes sales tax. While the issue remains, I am optimistic that they may find a solution. They have helped identify some of the improved handling available by using the desktop platform. My support rep Shoeb Khan has been very hands on and proactive. I have to say, that they really work hard to back up their product. For people that don't have the complications we have in our region, I would recommend the product based on the excellent product support they offer. The app is functional, but requires significant monthly "clean up" and cannot be trusted to accurately map or import sales taxes. It is able to capture the most basic transactions, but most transactions will ultimately require significant verification and correction in order to work the data into a format that works with the Quickbooks method for accounting for sales tax. Among other things, It is unable to accurately cope with sales tax groups, multiple sales tax codes, multiple tax authorities, or differentiate items that are subject to differing tax rates within the same jurisdictions. As a result, we are forced to perform dozens of correcting entries every month to properly record sales taxes on sales, even with the relatively small number of transactions we process monthly. It also struggles to correctly import refunds. We have been working with the app for more than a year in hopes that the problems would be addressed, but there have been no changes, improvements, or upgrades to the platform in this time period. While we spent many many hours with with the setup team working these problems, the fact remains that they could never achieve better than "sort of workable". In the end we settled for a setup that required the least amount of monthly data correction. It is functional, and because we paid for a year upfront, we will suffer along for the remainder of our subscription. Our business is a hybrid bricks and mortar and online business, and it really doesn't work well at all for us, so we would not recommend it, nor would we renew it unless they are able to address the issues.

Using app

About 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 20, 2021

Himanshu heled us in posted sales tax correctly into the Quick Books by replacing the citycountyzip XML file. I appreciate all the help and patience.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

Himanshu Helped us in posting orders basis on the order status and how to post them paid or unpaid into the Quick Books through Webgility online.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2021

We are just starting our journey with Webgility but the process has been easy and our tech was very helpful.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2021

Support is great! Webgility (desktop version) is a very powerful tool. There is so much customization available for many unique circumstances. Once setup it can run in auto mode or you can do manual sync. There is a bit of a learning curve but Webgility support is AMAZING! I got a one hour on-boarding and a help line that is always available during regular business hours. I am still learning all that Webgility can do but help is only a phone call away and there is almost never much of a hold time to speak with an expert.

Using app

4 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 7, 2021

Himanshu helped us in updating our Quick books point of sale software update to R8 version. We are using Webgility about an year

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

I use this app to help me reconcile our bank statements and do bookkeeping. I really like how it makes my task easier. It would be nice if it had a good inventory integration between shopify and quickbooks

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

Vipin help me transfer Webgility from quickbooks online to Quickbooks enterprise. and set up Webgility in my new computer. he is very skillful and helpful. very kind to work with. thank you Vipin Gaikad!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2022

We had an issue with refunds not syncing and were connected with Aman to solve the problem. Aman was extraordinary, he took the time to fully understand our issue and check every detail involved. Aman found a quick solution in the config and double checked that the solution was working. An A+ support experience.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 30, 2021

Shobhit posted selected orders from shopify to QuickBooks POS, marked the rest of the orders to archived .

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 30, 2021

Fraizan was an amazing helpful agent, knowledgeable and very patient. He knew how to answer every question patiently.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2021

Arun has been a tremendous help in getting our website back in sync. Very kind, patient, knowledgeable and helpful

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2021

The best accounting app to connect with Quickbooks. They have the best customer service ever and are always prompt on solving any issues. It has saved a great deal of time on entry for our company! We highly recommend. Shoeb Khan is very helpful!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0