Webgility ‑ QuickBooks Online

I have been using Webgility now for several months and have been very impressed with the whole process. It is an incredibly robust software that was eliminated a great amount of administrative work with creating products in both QBO and Shopify and syncing prices across the two platforms. I have been working with Prerit for onboarding and subsequent follow up sessions and it has been such a pleasure. He is incredibly patient, professional, thorough and knowledgeable. The team is very open and responsive to feedback for suggested improvements and I am hopeful that my suggestions will be put into place. Currently, items can only be created in Shopify and "pushed" into QBO. I would also like to be able create items in QBO and "push" them into Shopify. My business often creates items in both areas and it would be a time saver to know that regardless of where they are created, they will be able to sync up.

The platform syncs smoothly and the onboarding process was also smooth with Prerit Agrawal.

David Pond helped us with our implementation for years. We had a hard time implementing multiple times with no fault on Webgility, but rather because we didn't set-up our items and settings correctly. Yet him and Webgility took their time to make sure we were set-up correctly and once we went live, automation was seamless with no issues. We are currently using QBO for this integration but also used Webgility when we operated in Netsuite. Webgility's team was a big help, worked with us during transitions regardless of what accounting system we were using at the time but now that we operate in QBO, utilizing Webgility once again was an obvious choice. Great application and support through the years.

I recently had the opportunity to implement QuickBooks Sync by Webgility, and I must say it has been a game changer for my business. The integration between my eCommerce platform and QuickBooks has never been smoother, thanks to this powerful tool. The onboarding process was particularly impressive. Saad Q. guided me through every step with patience and professionalism. He took the time to understand my specific needs and ensured that the setup was tailored to my business requirements. Saad's expertise made the transition seamless, and I felt supported throughout the entire process. The functionality of QuickBooks Sync by Webgility is robust; it automates the syncing of orders, inventory, and customer data, which has significantly reduced manual entry errors and saved me countless hours. The interface is user-friendly, making it easy to track everything in one place. Overall, I highly recommend QuickBooks Sync by Webgility to anyone looking to enhance their accounting processes and improve efficiency. Special thanks to Saad Q. for his exceptional support during onboarding! Mark C. Director of Operation Gear Envie, Inc.

I've been working with webgility service since 2021 and this app reduce a lot of paper work for me. I had to make QB invoice based on online sales everyday and now Webgility do all those jobs. It works very good. Satisfied with their tech support team as well.

Been using webgility for a while now and there have been some issues syncing with Amazon & QB but the customer service has been great to correct the issues. Would def recommend Webgility

An excellent and easy way to sync Shopify with Quickbooks and keep inventory and orders in sync!

Good service

Great Customer Service & Great Applications!!!!!!! Customer Service is fantastic here. I've had nearly immediate respond with anything I've asked about.

Highly recommend using Webgility. If you have multichannel fulfilment needs it is your one stop shop to bring everything together.

Webgility is a great tool, but it is frustrating for me that it does not post an exchange rate on Foreign Currency transactions. I have spoken with Webgilities technical support about this issue and their position is that QuickBooks should be posting the exchange rate. The outcome of this is that we have to manually change a couple thousand transactions each year that are sold on Amazon in Canada. Each transaction is posted as having a currency exchange rate of one. Last year, we had to take a $60K write down at the end of the year because of this problem with the Webgility integration. Outside of that (significant) issue, it works very well. I do love the feature that transactions can be unposted, settings revised, and reposted. That feature has been pure gold.

Fantastic app! We cannot run our business without it. Customer Service is outstanding. Highly recomend it! The experience with QB and Webgility is impressive after it is all synched.

My review is for the onboarding that I just completed. David P. was professional, polite, and thorough. I really liked working with him. Regarding the app itself, I am really liking the potential of what I see so far and I expect that I will end up loving what it will do for me

So happy to finally get this integration working and so far the Webgility team has been wonderful. There is still work to be done but we have had amazing support from their team as they help us transition through this.

The step by step instructions were helpful to reinstall the extension, but I needed to have support dial in to fix my problem. As soon as he did I was all set!

Prerit Agrawal was amazing.. He answered all my questions and was very patient. Thank you for having an onboarding representative that is so kind, especially when it is intimidating using a new product..

It works until it doesn't. Not reliable and alot of features have actually don't work until you spend days on chat with c.s. to finally get them fixed or told that feature doesn't work. CUSTOMER SERVICE TECH SUPPORT IS HORRIBLE1

We starting using this app to sync Shopify orders with Quickbooks. The support we have gotten from the Webgility team has been great. Would highly recommend to anyone who might need this for their bookkeeping.

Kshitij, Sagar, and Faizan did a lot of customization for our system for a unique scenario where we use Shopify and Stripe. We have a custom configured solution that now allows us to auto reconcile our payouts in QBO. The team is super smart and capable. Thanks guys.

Great customer service and software. Highly recommend this to any user who integrates quickbooks with shopify