All reviews

Rating Breakdown

  • 5
    97% (6,953 ratings)
  • 4
    2% (146 ratings)
  • 3
    0% (14 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (20 ratings)

Reviews with Text

  • 69% (4,913)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 4, 2023

Mig is so helpful-answered all my questions and helped me install the app. It was actually easy to install and configure the app and with the live chat app it was even easier. It appears to be exactly what we need to increase the conversion. Thank you for a great app and just as great customer service. Michael-GeneBio

Using app

38 minutes

Total reviews

6

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback with us. We will continue to strive to provide you with better products and services.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat.💖 Best Regards, EcomSend

5 / 5 Share

Feb. 2, 2023

It was easy to set up, but I got stuck and missed something. Contacted support and they responded very quickly and helped me out. Great App too!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback with us. We will continue to strive to provide you with better products and services.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat.💖 Best Regards, EcomSend

5 / 5 Share

July 24, 2025

C'est génial ! Tout est très clair, je suis en France et l'application est très simple d'utilisation ! Merci encore

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback with us. We will continue to strive to provide you with better products and services.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat.💖 Best Regards, EcomSend

5 / 5 Share

Feb. 2, 2023

Till och med jag som är helt oteknisk fick detta att funka!! Användarvänligt och lättförståeligt. Känns tryggt att det kommer upp en chat ruta som jag när som helst kan använda!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback with us. We will continue to strive to provide you with better products and services.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat.💖 Best Regards, EcomSend

5 / 5 Share

Feb. 2, 2023

great app! It is better than Mailchimp, very easy to set up on our website and works really well. Also, the customer service was really helpful.

Store

AJOTO

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback with us. We will continue to strive to provide you with better products and services.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat.💖 Best Regards, EcomSend

5 / 5 Share

Feb. 2, 2023

The support team is amazing. For starters, this is a good widget to have. Hopefully they ll add more features going further.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback with us. We will continue to strive to provide you with better products and services.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat.💖 Best Regards, EcomSend

3 / 5 Share

Feb. 1, 2023

App is easy to set up. The problem is the photo feature on the pop-up is quite limited. It only works well in background, if you add photo to different location such as centre, left or right, either it didn't show up on Mobile View or it will be stretch on Desktop View. On top of that, this app requires your customers to subscribe/leave their email, they can't move on without adding their email. Overall, good free app.

Using app

About 3 hours

Total reviews

3

Average rating

4.3

Developer Reply

Hi there, Thank you for your trust and taking the time to leave a valued feedback for us. We are so sorry for the inconveniences brought to you. We attach great importance to the questions and suggestions raised by our users. For the two questions you mentioned, our specialist and product manager have contacted you by email. If you could spare a minute to have a check, we would much appreciate it! Kind regards, EcomSend

5 / 5 Share

Jan. 31, 2023

Great store app, loved the assistance from customers support highly recommend to other econ business owners

Using app

10 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback with us. We will continue to strive to provide you with better products and services.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat.💖 Best Regards, EcomSend

5 / 5 Share

Jan. 30, 2023

AMAZING!!!!! AMAZING!!!!! AMAZING!!!!! AMAZING!!!!! AMAZING!!!!! AMAZING!!!!! AMAZING!!!!! AMAZING!!!!! AMAZING!!!!! AMAZING!!!!!

Using app

25 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback with us. We will continue to strive to provide you with better products and services.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat.💖 Best Regards, EcomSend

5 / 5 Share

Jan. 30, 2023

I haveJust installed it. It looks easy to manuver and custer service was prompt. So far, sooo good!!

Using app

42 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback with us. We will continue to strive to provide you with better products and services.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat.💖 Best Regards, EcomSend

5 / 5 Share

Jan. 30, 2023

Just installed the app, was facing some issue and found a great support from Elly. Yet to explore all the features but seems a great one.

Store

Himaira

Using app

43 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback with us. We will continue to strive to provide you with better products and services.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat.💖 Best Regards, EcomSend

5 / 5 Share

Jan. 29, 2023

Excellent customer service. Super friendly and fast. I recommend this app 100%. you won't regret it..

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback with us. We will continue to strive to provide you with better products and services.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat.💖 Best Regards, EcomSend

5 / 5 Share

Jan. 28, 2023

Easy to use, and very quick at responding to get watermark taken off pop up. Very impressed overall!

Using app

14 days

Total reviews

9

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback with us. We will continue to strive to provide you with better products and services.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat.💖 Best Regards, EcomSend

5 / 5 Share

Jan. 28, 2023

Superb customer service! Mig help me with all my concerns quickly and smoothly. Though some features that I need are not available, Mig went the extra mile by sending my request to the R&D team for future enhancement. The best part of this app is it's FREE!

Using app

32 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback with us. We will continue to strive to provide you with better products and services.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat.💖 Best Regards, EcomSend

5 / 5 Share

Jan. 28, 2023

I'm new to EcomSend and I have a great rep that walked me through how to get my Pop UP up and working. Looking forward to a great future with EcomSend

Using app

27 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback with us. We will continue to strive to provide you with better products and services.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat.💖 Best Regards, EcomSend

5 / 5 Share

Jan. 26, 2023

good service and user friendly. I just wish they allowed you to show images in mobile and more logic on who sees it and when.

Using app

31 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback with us. We will continue to strive to provide you with better products and services.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat.💖 Best Regards, EcomSend

5 / 5 Share

Jan. 26, 2023

Amazingly easy app to install & navigate. Great, responsive support staff.... Best app I have used for my store in 7 years on Shopify. They really are setting the bar here *****

Using app

13 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback with us. We will continue to strive to provide you with better products and services.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat.💖 Best Regards, EcomSend

5 / 5 Share

Jan. 25, 2023

This app is simple and easy to use! and Customer support is really good too. quick reply and solve my problem. I recommend this app so far.

Store

RIZZI B

Using app

About 19 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback with us. We will continue to strive to provide you with better products and services.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat.💖 Best Regards, EcomSend

5 / 5 Share

Jan. 25, 2023

The best popup application for Shopify. Really top customer support. I highly recommend this app for popup.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback with us. We will continue to strive to provide you with better products and services.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat.💖 Best Regards, EcomSend

5 / 5 Share

Jan. 24, 2023

Great app and very simple to use!!! I would definitely recommend this app and will use again for another website as well.

Using app

About 5 hours

Total reviews

6

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback with us. We will continue to strive to provide you with better products and services.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat.💖 Best Regards, EcomSend