All reviews

Rating Breakdown

  • 5
    97% (6,930 ratings)
  • 4
    2% (148 ratings)
  • 3
    0% (14 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (21 ratings)

Reviews with Text

  • 69% (4,890)
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5 / 5 Share

July 30, 2025

Store

Mopoly

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2025

very nice guid

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2025

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 29, 2025

Amazing and free to use. Support really helped out easily and they answer quick. Amelia helped me out a lot!

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

July 29, 2025

Very easy to set up

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2025

merci anna

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 29, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2025

Really helpful! Identify issue quickly

Store

NOBURA

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 29, 2025

Using app

31 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

July 29, 2025

Very good APP!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 29, 2025

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 28, 2025

good job

Store

Amouron

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 28, 2025

Facil de configurar

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 28, 2025

first time with customer care Amelia and it was fantastic.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2025

Using app

9 minutes

Total reviews

5

Average rating

4.4

5 / 5 Share

July 28, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2025

Using app

15 days

Total reviews

3

Average rating

4.7

1 / 5 Share

July 28, 2025

After a few weeks of use, the app suddenly wants more access to sensitive data like customer details or shop orders, etc. So, the app is uninstalled now.

Using app

28 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, Thank you for your feedback from last July. As part of our 2026 Service Quality Review, we are looking back at historical concerns to ensure every merchant's voice—past or present—is heard and addressed. We sincerely apologize that our communication regarding Data Permissions caused you concern back then. We realize that seeing a request for "Customer & Order" data after a few weeks of use can feel sudden if not properly explained. To provide clarity for you and our current community: In July 2025, we were transitioning SendWILL from a simple popup tool into a full Email Marketing & Automation suite. To power essential growth features like Abandoned Cart recovery and Customer Segmentation, Shopify requires these specific permissions so the app can sync lists and trigger automated emails. Since your review, we’ve made transparency our priority: Clearer Onboarding: Our 2026 version now explains the "Why" behind every permission during the initial setup to avoid any surprises. Security Standards: We strictly adhere to Shopify’s latest security protocols, using data only to power your specific automations. While we understand you've likely moved on, we wanted to ensure your concerns were met with a professional explanation. We’ve worked hard to make SendWILL a transparent, secure, and high-performance partner for Shopify stores. We wish you and your business continued success! Best regards, The SendWILL Team

5 / 5 Share

July 28, 2025

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2025

Using app

18 days

Total reviews

1

Average rating

5.0