All reviews

Rating Breakdown

  • 5
    97% (6,930 ratings)
  • 4
    2% (148 ratings)
  • 3
    0% (14 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (21 ratings)

Reviews with Text

  • 69% (4,890)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 14, 2025

ria is the best

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2025

Great app, amazing customer service! Highly recommend it

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

July 27, 2025

Using app

41 minutes

Total reviews

5

Average rating

5.0

1 / 5 Share

July 26, 2025

After using it for a couple of days, I'm now asked to give a whole lot more customer and store data (view and edit), in order to continue using it. Other than that: Buggy, hardly works, extremely unprofessional support. Can't really recommend.

Using app

7 days

Total reviews

2

Average rating

1.0

Developer Reply

Hi there, Thank you for your feedback from July 2025. We appreciate the opportunity to look back and show how much SendWILL has evolved since then! Regarding Data Permissions: Back in July 2025, our app was in its early stages and focused purely on popup captures. However, as we prepared to launch our complete Email Marketing & Automation suite, Shopify required broader permissions (like "view and edit customers") so that we could eventually sync your subscriber lists and send automated campaigns directly from the app. Since your review, we’ve made massive leaps: From Popup to Full Email Suite: We’ve now launched full email functionality, which explains the need for those permissions to manage your segments and campaigns. Support Overhaul: We’ve expanded our team to ensure "unprofessional support" is a thing of the past. 2026 Stability Update: The "buggy" early version you experienced has been replaced by a much faster, more stable infrastructure. We understand that we weren't the right fit for you during our early development phase. However, for any merchant reading this today: SendWILL 2026 is a completely different, more powerful platform. While we may not have been the right fit for you last summer, we’re always here if your store needs a more robust email solution in the future. Best regards, SendWILL Team

5 / 5 Share

July 25, 2025

Great customer service!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2025

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 25, 2025

Using app

11 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2025

Using app

30 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2025

A very good pop up plugin, and customer service are very fast!

Using app

4 months

Total reviews

19

Average rating

4.9

5 / 5 Share

July 25, 2025

Store

Fluffy

Using app

11 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

July 24, 2025

Store

GREADZ

Using app

15 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2025

Using app

19 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2025

THIS IS A GREAT AND EASY TO USE APP.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2025

Store

Lecape

Using app

18 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2025

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2025

Assistance au top

Store

Sowaa

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2025

muyyyyy buen servicio

Store

MANVA

Using app

5 months

Total reviews

1

Average rating

5.0

1 / 5 Share

July 23, 2025

not free

Store

velvexo

Using app

1 minute

Total reviews

1

Average rating

1.0

5 / 5 Share

July 23, 2025

Store

la6go

Using app

14 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

July 22, 2025

Store

zerobyz

Using app

3 months

Total reviews

1

Average rating

5.0