Cleverific: Order Editing
Cleverific: Shopify Order Editing, Customer Self-Serve Edits
Rating
4.6
feedback
308
chart
#1,497
All reviews
Rating Breakdown
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Jan. 3, 2018
I have a relatively new store and have been using Edit Order for about a month now. I love it! It really does make the process of editing an order much easier. I especially like the notes it automatically adds to the order fulfillment screens in Shopify which make it great for keeping track of what edits were done to an order. Also, support by the developer has been terrific so far. They quickly responded and clearly explained several points that this Shopify newbie didn't quite understand, even offering advice on how to get accurate sales data reports from Shopify. I highly recommend this app!
Using app
Almost 4 years
Total reviews
1
Average rating
5.0
Dec. 27, 2017
Really amazing and speedy support and a great app for anyone with a Shopify store. So annoying how most of these functions aren't native to Shopify, but these guys make life a lot easier. Thank you!!
Dec. 27, 2017
Great app, saves us a lot of manual inventory adjusting, and it looks professional - rather then pen and paper method of editing invoices!
Dec. 20, 2017
Found it pretty useful the one time I needed it. It "uncancelled" an order and created a new one with a similar order number and captured payment. Couldn't bring myself to pay monthly for it though as that use case was a one-off for me. Really should be built into shopify, but if you need the functionality, I wouldn't hesitate to grab it.
Dec. 17, 2017
Excellente App. I was having issues with a few of my orders and with this app it was resolved within 5 minutes. Customer service replied very quickly and went the extra mile to help me resolve this rapidly. I definitely would recommend this to people who have Shopify stores.
Dec. 17, 2017
We use Edit Order on our wholesale watches & jewellery website www.sell4profit.co.uk this app is excellent in many ways, 1. You can edit orders easily in case any out of stock items for any order 2. The customer gets updated that we have made changes 3. Refunded amount goes straight back to your customer's bank account 4. Saves hours of manually admin work you would need to do if you did not have this app 5. Easy and reliable app Overal this is the most useful app for updating out of stock orders, simply the best Sell4profit LTD http://sell4profit.co.uk
Dec. 15, 2017
Great app and support so far. It does what it promises and does it well. Looking forward to more advanced features as the app grows.
Dec. 13, 2017
Quite handy. Especially looking forward to the upcoming additional payment request feature. Helpful customer support as well. :) Highly recommended.
Dec. 12, 2017
We've been using this app for over a year, and it's very useful for our business. The developers have been very responsive to our questions, also.
Using app
Over 1 year
Total reviews
4
Average rating
4.0
Dec. 6, 2017
Great so far! The app does exactly what we need it to do and integrates seamlessly with our back-end processing. The Cleverific team has also been incredibly responsive and helpful when we've needed assistance. Highly recommend!
Dec. 3, 2017
What a lifesaver of an app! I feel it adds an extra level of customer service. The number of times customer phone or email after placing an order wanting to make changes makes this app priceless. It makes life so much easier and saves messing around with scrapping old orders and creating new ones.
Nov. 23, 2017
Solves a huge problem that Shopify presents to most e-commerce businesses. This app has an amazing menu of functionality, is easy to use and install, has great customer support, and integrates well into the backend of the store. The team that built it also sounds like a cool group of people. Highly recommended!
Nov. 22, 2017
This app has been great. We have customers call and make changes to their orders all the time and it's a snap with this app. There are some limitations, but when I ask about them, the developer seems to be receptive to helping make changes. Thanks guys, this app is great!
Nov. 21, 2017
This is the best order editing app we've found. Super easy to use and allows for adjustments on practically every aspect of the order including billing and shipping address, customer contact information, adding or removing line items, adjusting unit prices, changing SKU's, and changing shipping methods. The payment request feature is super easy to use, and makes adjusting order totals super quick and painless for both us and the customer. Highly recommend.