Cleverific Order Editing
Cleverific: Self-Serve Order Editing App for Shopify Stores
Rating
4.6
feedback
232
chart
#3,394
All reviews
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Nov. 8, 2017
SUPER excited for new payment feature. Couldn't live without the App for adding LIPs (line item properties) to orders! Thanks for the great APP!
Nov. 8, 2017
This app was almost 100% perfect but now that they are going to start offering payment requests within the app it has reached perfection. Thank you!
Nov. 8, 2017
Edit Order has been extremely helpful in our Shopify store. We are constantly needing to modify customer orders and this is the best way to do it. We are also excited about the coming functionality of the app sending an invoice when the order is changed and an amount is due. Thanks Cleverific!!
Oct. 10, 2017
We couldn't operate our business without Edit Order. An absolute necessity for us to create wholesale orders with customized order numbers, part numbers, item descriptions, pricing, etc. Customer support is super helpful and will work to resolve any issues as quickly as possible and they follow up to make sure the problem has been resolved to your satisfaction; they are very easy to work with.
Oct. 10, 2017
I can tell you why edit order is the best app out there to edit orders. There is always going to be an issue with a customer that will make you want to edit your order and that's where "edit order" comes into play. They also just released a beta version of having the customer pay the difference of whatever you have to charge the customer after editing an order, which in my opinion is exactly what they needed to make this app the perfect app!
Oct. 12, 2017
Great support team, they respond within minutes sometimes :) We mainly use this to add free samples products to our subscription user's recurring orders, and have not had any issues. We tried a few other apps before finding Edit Order, but they were a bit clunky and the process of editing orders took longer, putting additional strain on our ops. Excited to see some automation flow features added to the capabilities of this app in future release!
Oct. 3, 2017
Thanks Andrew for the quick help and super service! Very fast and nice support - this app will help you and safe time and trouble :) I'm glad I found this app.
Aug. 8, 2017
Amazing app and outstanding customer service. I highly recommend this app to whoever wants to easily edit their orders. Thanks Edit Order team!
Aug. 1, 2017
Great app for creating custom orders and editing existing ones. Also great support. Acknowledged and resolved a small issue quickly when we brought it up with them.
July 10, 2017
Great customer service, great app, very fair pricing, highly recommended ! Thank you team!
June 9, 2017
great app. really helps with the limitations of shopify. support is very responsive and actually cares when something doesn't work. definitely recommend.
May 21, 2017
1 star because the app will duplicate your sale for the order you edit by cancelling the original order and creating a new order. This would be ok if the sales figures were adjusted too but Shopify's reports do not reflect the correct sales total after the edit. Also, once Edit Order creates a duplicate order in Shopify, there are no options to correct the sales figures or reverse the "cancel" status on your original order. YOU NEED TO KNOW - I learned the hard way that the actual sale and money transfer remains attached to the original order even though Edit Order cancels it. What an accounting mess this app creates!!
Jan. 20, 2017
Our business includes lots of pre-orders for product before it gets manufactured.... as a result, lots of our orders need to be modified for changes and additions requested by our customer. In using Shopify, once the order is entered - that's it. Edit Orders allows us the flexibility we need to effectively use Shopify as our ecommerce and POS platform. I have found them to be thoughtful and responsive, and recommend this application without reservation.
May 2, 2019
Useful app! I was hesitant to install because of some of the reviews I read so I gave them a call. Customer service was quick to respond and very thorough in answering my questions and even walked me through settings recommended for my store. Great! Would recommend! Update: After 6 months, this app has been a critical need for our store and the ability to send payment requests have been a true time saver and the ability to reorder line items when we add products is a true bonus!
Nov. 17, 2016
This app has totally screwed up our daily numbers. Duplication of edited orders, payments and fulfilment that can't be edited to reflect the date of transaction. Customer support is terrible.
Oct. 24, 2016
Did not work well for us. Every time we edited an order, it screwed up our Shopify sales numbers. Started noticing inventory issues created after editing orders with those specific items (inventory would be wrong). Not sure what was going on. Don't have time to mess with it. It is making more work for us than it is worth. Support said there is no way to get around the sales numbers being wrong after editing an order. I use those numbers for lots of things, and hate that this app screwed them up.
Sept. 28, 2016
We had 2 small issues after there was an upgrade to the Edit Order App. Drew assisted us efficiently and was extremely friendly. Great customer service!