Cleverific Order Editing
Cleverific: Self-Serve Order Editing App for Shopify Stores
Rating
4.6
feedback
232
chart
#3,394
All reviews
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Sept. 27, 2016
This app... what can I say besides we wouldn't be able to run our store without it! It's hard to believe Shopify doesn't have this functionality, but thank whatever god you pray to that this app exists. You won't be disappointed!
April 14, 2018
Just started using the new Payment Requests feature and it greatly simplifies the process for upgrading orders that require additional money to be collected from the customer. Nice work Cleverific! ***************************** This app is essential for providing customer service. We use it to process phone orders and exchanges. We also use it to make changes to orders for shipping changes or for when customers want to pick up locally. Great app! Well worth the $$.
Aug. 13, 2016
It's great! This app makes my life easy. I couldn't run my business without it. Every type of business has it's own special needs, and Edit Order addresses that. Drew in support has been a great help anytime I've had questions.
Jan. 20, 2016
Phenomenal piece of software - they will even add a feature I requested "just for me"; extremely strong recommend - Philipp, Co-Founder at www.FYF.io
July 22, 2015
DO NOT INSTALL -- the developers have abandoned this app and support emails are bouncing back. Shopify needs to remove this from the app store immediately.
June 12, 2015
Works great WHEN IT WORKS. Looking to see what we can find in the way of alternatives because we are beginning to question its reliability. Its currently (and it has done this a couple of times the last few months) not loaded at all. And customer support is IMPOSSIBLE to get a hold of.
June 12, 2015
Was awesome while working .... for no reason it has stopped working and the page won't load. Previous emails on another issue have gone unanswered.
May 26, 2015
Edit Order is an amazing app. Blackpants Workwear sells hairdressing and beauty uniforms and without Edit Order we would not have been able to choose Shopify as an e-commerce platform. It makes it possible to process phone orders for existing customers and exchange products for sizes or styles easily. Support is great and they are always up for suggestions on new features.
May 19, 2015
This app was working great! But now is broke and no answer from support - looks like from the reviews that I'm not the only one.
Sept. 15, 2015
Thoroughly recommend. This app is an essential for us to run our business and it now works for us. There are still a lot of improvements we would like but the good news is that communications with the new owners don't go into a black hole. They are very responsive and inspire confidence that they are listening and really care about their customers. A refreshing change!
April 24, 2015
UPDATE: A few days after I wrote the below review, Mike from Edit Order (new management) contacted me and sorted everything out. He quickly responded to all my emails and questions and even added some new functionality which helps us speed up the manual order process. Very happy with how this app works now. --------------------- We're not even able to access this app anymore, even when we approve the charge of $19/month. No reply from the support desk. This was once a great app at a very reasonable price and it's a shame that all the hard work Ryan (previous owner) put in has gone to waste. We will be looking elsewhere to create custom orders.
April 20, 2015
Have never had success with this app. The math never ends up right. Just opening an order to edit and it will say the customer owes some random amount... like 0.27 still due or silly numbers like that. I have had it installed for over a year but now that they want to charge for an app that doesn't work, time to uninstall.
April 23, 2015
There is a change in management for this app and there is no communication ever since this app has been bought out by new management. Now, the new management has become greedy and started charging the basic stores as well a monthly fee of 19$. Sorry! I am un-installing this app as I will not pay so much monthly. Watch out for that May 3rd date as you will be charged from that date and it is no longer FREE. UPDATE : Even when you approve the charge, this app is not working as it is unable to confirm the payment like others said. I had to use it for a couple of days until the trial period is over to fix a few things. In any case, I found Stitch labs app which costs a little more but it helps through inventory and does everything Edit order does and more.. Check it out. I am pretty thrilled to be testing it.
Feb. 10, 2015
Been using the app occasionally for several months now. Went to edit an order today and they suddenly want $19 a month???? I don't use it enough to justify that type of cost and quite frankly - though the app adds additional functionality - it is not full featured enough to justify that kind of price for a casual user. Guess I'll be looking for a replacement and I think I've found one that is less than half the price of this one. I'm testing it now.
Feb. 10, 2015
Very, very handy app. For features that should actually be built in but nonetheless they aren't. Excellent tech support (on the weekend) which is good for a entrepreneur running more than one business. Used minimum of my time and did most of the heavy lifting in the background then got back to me by email. Therefore I could review at MY convenience, unlike many support services (Microsoft?!) - thanks Mike
Feb. 10, 2015
Awesome app, it does exactly what it promises, quick and easy way to modify your orders! thank you
Feb. 10, 2015
The Edit Order app is essential to our store. We would be in big trouble without it. The recent improvements in this app make it even better. We have about 2000 products in our store and the new version of the app loads very quickly. The features keep getting better and better. And the last time I needed support, the response was fantastic. Keep up the good work, devs! I highly recommend this app.
Feb. 10, 2015
This is a very, very handy and well made app. We don't use every day but it's a lifesaver when someone changes their order or requires a custom line item. Andrew Moorey, Co-Founder Elua, a Global Hydration Company "Better Water, Better Life!" www.elua.com
Feb. 10, 2015
Great App! We use it almost everyday. Great option for when you need to add a custom item or when customer's call in to make a change to their order. Thank you for adding the custom product feature!