Cleverific: Order Editing
Cleverific: Shopify Order Editing, Customer Self-Serve Edits
Rating
4.6
feedback
308
chart
#1,497
All reviews
Rating Breakdown
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Nov. 16, 2017
Finally an app that allows me to change an order after its been placed! Only reason why not 5 star is when an order has already been fulfilled, and you edit the order it automatically sends the fulfillment request again which can get confusing.
Nov. 13, 2017
We've utilized Edit Order nearly every day for the past two years. We utilize preorders and customers often want to make changes to their order before the product arrives. Without Edit Order, we'd have to cancel and rekey these orders. Also, whenever we have a question, the Edit Order support team responds quickly with the information we need to take care of our customers.
Nov. 10, 2017
We've been using it every day for over a year now - great app, great support. Looking forward to Payment Requests!
Nov. 10, 2017
I really think this will be exactly what we need as soon as payment requests roll out to all stores. It's so nice to be able to edit the orders instead of leaving notes that sometimes get missed!
Nov. 9, 2017
Edit Order has been an invaluable feature of our online store! We wouldn't be able to use Shopify without it. Highly recommend
Nov. 8, 2017
SUPER excited for new payment feature. Couldn't live without the App for adding LIPs (line item properties) to orders! Thanks for the great APP!
Nov. 8, 2017
This app was almost 100% perfect but now that they are going to start offering payment requests within the app it has reached perfection. Thank you!
Nov. 8, 2017
Edit Order has been extremely helpful in our Shopify store. We are constantly needing to modify customer orders and this is the best way to do it. We are also excited about the coming functionality of the app sending an invoice when the order is changed and an amount is due. Thanks Cleverific!!
Oct. 10, 2017
We couldn't operate our business without Edit Order. An absolute necessity for us to create wholesale orders with customized order numbers, part numbers, item descriptions, pricing, etc. Customer support is super helpful and will work to resolve any issues as quickly as possible and they follow up to make sure the problem has been resolved to your satisfaction; they are very easy to work with.
Oct. 10, 2017
I can tell you why edit order is the best app out there to edit orders. There is always going to be an issue with a customer that will make you want to edit your order and that's where "edit order" comes into play. They also just released a beta version of having the customer pay the difference of whatever you have to charge the customer after editing an order, which in my opinion is exactly what they needed to make this app the perfect app!
Oct. 9, 2017
App is really helpful, and they are consistently releasing new improvements. I think it's the only app that allows for custom fields within a SKU. Highly recommend!
Oct. 12, 2017
Great support team, they respond within minutes sometimes :) We mainly use this to add free samples products to our subscription user's recurring orders, and have not had any issues. We tried a few other apps before finding Edit Order, but they were a bit clunky and the process of editing orders took longer, putting additional strain on our ops. Excited to see some automation flow features added to the capabilities of this app in future release!
Oct. 3, 2017
Thanks Andrew for the quick help and super service! Very fast and nice support - this app will help you and safe time and trouble :) I'm glad I found this app.
Sept. 12, 2017
Like almost any app, it did not come without its bugs and minor problems. There were times when the search function did not return products and we had to use a workaround to finish a task. But then, there was something that is invaluable when it comes to dealing with software. That is great support from the developers! Andrew, Drew, Tu, and the rest of the team have always been there when we needed them and addressing any problems usually took a day, or two at the most! Sometimes the guys were there even when we did not need them, just checking. Totally recommended app overall, especially if you have to edit hundreds of orders a day! Konstantinos Sakkas - brands4all.myshopify.com
Aug. 8, 2017
Amazing app and outstanding customer service. I highly recommend this app to whoever wants to easily edit their orders. Thanks Edit Order team!
Aug. 1, 2017
Great app for creating custom orders and editing existing ones. Also great support. Acknowledged and resolved a small issue quickly when we brought it up with them.
July 10, 2017
Great customer service, great app, very fair pricing, highly recommended ! Thank you team!
June 9, 2017
great app. really helps with the limitations of shopify. support is very responsive and actually cares when something doesn't work. definitely recommend.