Cleverific Order Edit & Upsell

Awesome App. Does everything I need it to do and is always improving.

This is app is critical to our business. I use it several times per week. We are constantly receiving emails from customers that they need to change a size, or color, or style, or combine shipping, etc. etc. Without this app, I would have to cancel their order and rely on the customer to place a new order. A percentage of these situations would always result in a lost sale, but not anymore. We also offer an option for a customer to send us their measurements & then we will determine their correct size. In this instance the customer checks out with a generic SKU (Style/Color/MeasureForSize). This app allows me to enter the size that we determine for the customer and select the correct SKU in order to keep our inventory in balance. The app also helps me keep track of returns/exchanges. I'm surprised that Shopify doesn't have this built into their product for everyone to use. It seems like a no-brainer home run. I wish that it worked with my Shopify POS + I wish their was an option to send the customer a bill to capture additional funds when an 'edit order' results in an additional charge. (ex: a customer decides to change their order for a less expensive style to a more expensive style). As far as I know the app only allows you to issue refunds, and not request additional funds. *Update after more than 2 years of using this plugin, I still rely on it multiple times per week. -Edit Order now offers the functionality to request additional funds from a customer. This is an terrific enhancement. Thank you! -I would still like to see the Edit Order functionality built into the POS software.

I'm not sure why some of the commenters below are so negative. So far the app has been really excellent and fills a really critical role - both editing old orders and adding new orders. Highly recommended. Update: They don't respond to emails, and editing an order breaks the fulfillment settings on the product.

Edit Order has been really stellar for our company. We have been using it differently - as a platform for our exchanges. Kinda complicates things haha. However, the guys over at Edit Order have been really amazing, helping us out and doing little fixes so that we can make it work. The level of support is stellar! Definitely would recommend!

Decent functionality but $19/mo? I only have to edit a few orders a month at most. Paying $6 everytime I need to edit it an order is ridiculous. It's use is not without hassles, it essentially cancels the first order and creates a new one in the system. I can do this manually, but it always causes a headache with our 3PL.

A well made app, however; what is the meaning if I can't charge customers' credit card automatically for an item I added to their order? Plus, it doesn't integrate well with RobinHQ app :( I hope Shopify will have a better solution for editing orders soon.

I'd give Edit Order 10 stars if I could. I couldn't function on Shopify if it wasn't for this App! Thanks for listening to the customers and fulfilling a need that so many of us had! Special thanks to Ryan for going above and beyond!!

This app will save us hours of work every month on our BtoB store. We can now add some products customers request after placing their order or modify shipping cost. Every changes show up in our invoice template (made with Order Printer), so we don't need anymore to create an invoice manually.

Edit order is something we've all been waiting for. The only challenge is billing a customer for more than their credit card has been authorized but I understand why that is that way. Shopify did a great job creating this app as a result of listening to their customers.

I am loving this! For me, I love that it will keep the order clean. If you add-on to an order, you no longer have to "remember" to add it later or make notes. This replaces the previous order with the new one. You collect money owed from the payment processing system you use, PP, invoice, ect. Love love love.

This is an amazing app - it adds key functionality, and in a elegant and rock solid way! The additional ADD ORDER functionality is over the top - simple and easy.

FINALLY!!!!!! I've been waiting for this app. It's exactly what I've always wanted. If you find yourself needing to edit orders, than get this app! It's nice and simple to use.

Amazing app with great functionality, I would highly recommend it. Ryan has been extremely helpful.