All reviews

Rating Breakdown

  • 5
    85% (198 ratings)
  • 4
    3% (8 ratings)
  • 3
    1% (2 ratings)
  • 2
    3% (8 ratings)
  • 1
    7% (16 ratings)

Reviews with Text

  • 100% (232)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 1, 2018

BEST CUSTOMER SERVICE !! The reply is quick and very responsive to our needs. VERY RECOMMENDED!! We had a custom need that only could've bee fixed with internal help from them and they did right away without hesitation.

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 5, 2018

Couldn't edit orders without it. It's the only way we can update orders while also using other apps.

Using app

4 months

Total reviews

6

Average rating

3.2

5 / 5 Share

July 30, 2018

If your taking orders then chances are your also going to need to edit orders, because there is no built in option for this in Shopify this app is the next best thing. Easy to setup and after migrating from Magento it was already being used on day 1 and pretty much every day since. Support has been very helpful when I've had a question or an issue with a fast turnaround time & resolution.

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

July 30, 2018

Technically 3 or 4 stars but all of the limitations are caused by the Shopify platform itself, not the app. Why most of this functionality is not built into Shopify I don't know and these guys are trying to make the best of a poor order management system.

Using app

About 2 months

Total reviews

13

Average rating

5.0

5 / 5 Share

July 28, 2018

Great customer service! We are migrating over to Shopify and offer a lot of programs that warrant changing orders regularly. These folks have been super responsive with all questions I've had, via email and via online meetings. And they keep improving the app! Thanks!

Using app

6 months

Total reviews

1

Average rating

5.0

1 / 5 Share

July 16, 2018

Claims to be able to uncancel order. I now have an order stuck in limbo thanks to this app. Support offers no help to resolve the issue.

Using app

7 days

Total reviews

1

Average rating

1.0

5 / 5 Share

June 26, 2018

Great support, highly recommended

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 21, 2018

Team has been very responsive and solution oriented!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2018

Great product and customer service. Emails and questions are answered quickly, day or night!

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

June 15, 2018

They have earned their 5 star review. I can do what I need to when people order the wrong things or if we need to change anything on the order. It is something I am not willing to be without. Thanks Cleverific and thanks for coding that for me Josh.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 24, 2018

Just awesome. Simply works and great support if you have any questions!

Using app

15 days

Total reviews

4

Average rating

4.5

5 / 5 Share

April 16, 2018

Must have app!! Great app and great customer service. Quick to respond! I highly recommend this app to anyone who is looking for something to help with order edits.

Using app

5 months

Total reviews

20

Average rating

5.0

5 / 5 Share

April 9, 2018

If you sell products that have different sizes or SKU's, this is a no brainer. Edit Order has saved us from hours of manual order switching and order mistakes. Their new functions, being able to send out payment requests and mark products as fulfilled has been a huge help. On top of that, their customer service and support system is quick to respond and top notch. I would recommend them to any Shopify store owner :)

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 6, 2018

Very straight forward and easy to not only place orders but modify as well.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2018

Very helpful to modify an order! Support team responded right away to a question too

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2018

Edit Order bolsters the efficiency of Shopify as used in our Wild Ideas, LLC storefront. Adjusting sales by quick and easy partial refunds is an excellent feature.

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2018

Great app. We use it daily. The Edit Order Team are very responsive to our needs and have always been great to help us out anytime we need them. I would give them 6 stars if I could.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2018

Great app! Extremely surprised Shopify doesn't have these features already, but so glad Cleverific has solved the problem for us!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 4, 2018

Edit Order is THE missing piece when it comes to Shopify. It's simple to use and if there are ever any problems, Andrew & Tiu are very responsive and helpful. Thanks!

Using app

About 2 years

Total reviews

7

Average rating

4.9

5 / 5 Share

April 4, 2018

Still trying but so far so good. Awesome service. Andrew is super quick to resolve.

Using app

9 days

Total reviews

9

Average rating

5.0