All reviews

Rating Breakdown

  • 5
    97% (785 ratings)
  • 4
    1% (10 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 11, 2023

This is a great app. Creates professional looking customized emails easily and works great with Shopify to print out orders. Their support is also top notch. I had an issue that needed a little additional coding and they took care of it for me quickly. Highly recommend!

Using app

Over 2 years

Total reviews

6

Average rating

4.8

Developer Reply

Thank you so much for your kind words about OrderlyEmails and our support team🙏🏼 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

April 8, 2023

This is really good App store to customize emails and we have bought it for both of our online stores. We met a problem when purchase the theme for our second store , so messaged their online help, and they understand our question precisely and helped fast. The customer service is fantastic and reply message super fast and offers great help to us. Thanks again.

Store

Cos2u

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear you use OrderlyEmails for both of your stores, and our team was able to assist you. We're always here to help with any questions you may have. Thank you for your kind review 🙏🏼 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

April 6, 2023

Great experience with using OrderlyEmails. The support is really great and we're very pleased with the results. They also update the templates occasionally based on changes done by Shopify which is helpful.

Using app

Almost 3 years

Total reviews

5

Average rating

4.0

Developer Reply

Thank you for taking the time to share your positive review ⭐️ We always strive to provide top-notch support, and we're glad we could meet your expectations. Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

March 30, 2023

Very nice email templates and clear instructions on how to use it for Shopify. I would definitely recommend this app, especially if you would like professional emails to be sent to customers. Customer service is quick and friendly.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to recommend us and for your 5-star review🤩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

March 28, 2023

I really love the orderly e-mail templates. They make your e-mails look instantly professional and have plenty of room to customize to your brand's wishes. Next to that the customer support is outstanding! The team reacts fast and really thinks along with you. I can highly recommend Orderly for every business.

Using app

2 months

Total reviews

7

Average rating

5.0

Developer Reply

Wow, fantastic review. Thank you so much 🤩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

March 26, 2023

Needed assistance with an issue while upgrading our site templates to the latest version. Support was outstanding - quick response time, excellent and cordial communication, and technical proficiency... could not ask for a better support experience.

Store

Stash

Using app

Over 5 years

Total reviews

13

Average rating

4.7

Developer Reply

Your review made my day! Thanks for the kind words about our support team. I'll make sure to pass it on 😊 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

March 22, 2023

Still pretty new user, but only good things to say. Great template and customer support! Highly recommend!

Using app

7 days

Total reviews

8

Average rating

5.0

Developer Reply

That's music to our ears - Thank you for your 5-star review 🤩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

March 6, 2023

Great service! I have been in contact with several people and they have all been very helpful and patient with me. Also they reply quickly and communicate in an easy and friendly way. I will continue to seek their advice and assistance, should I need it in the future!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Fantastisk at høre at vores support kunne hjælpe dig videre. Du er altid velkommen med spørgsmål 😊 Tusind tak for din positive bedømmelse af OrderlyEmails👌🏼 Kærlig hilsen Sarah / FORSBERG+two

5 / 5 Share

Feb. 15, 2023

This app is CRITICAL to our business, it's barcoding capability and customisation ability has saved us thousands in productivity as well as reduced errors. Fantastic support as well!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks! It makes our day to hear that we were able to provide you 5-star experience 🤩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Feb. 13, 2023

It is a great app, really easy to setup. Every time you need help, there is an amazing team to assist you.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Music to our ears 🤩 Thank you for taking the time to leave us a review. Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Feb. 10, 2023

Have used OrderlyEmails for many stores and enjoyed the app and support. Can highly recommend it to anyone creating different stores, and want to upgrade their email notifications.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a 5-star review and for using OrderlyEmails for multiple stores 🤩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Feb. 2, 2023

These guys really are exceptional at what they do, super responsive too. We've used them for 7 years and don't even contemplate moving away from them.

Using app

About 6 years

Total reviews

9

Average rating

5.0

Developer Reply

So honoured you have been using our app for so many years! We really value your loyalty 🙏 Thanks for taking the time to leave us a review. Have a great day! Kind regards, Sarah / FORSBERG+two

5 / 5 Share

Jan. 27, 2023

Die App ist Umfangreich und dennoch einfach und intuitiv zu handhaben. Der Kontakt mit dem Support war sehr schnell und super freundlich. Auch das Problem ist innerhalb kürzester Zeit gelöst worden. Vielen Dank hierfür! Die Templates sind responsive aufgebaut und tun genau das was sie sollen! Ich kann die App nur jedem Empfehlen, der seine Kommunikation einheitlich und professionell gestalten möchte...

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much 🙏🏼 We appreciate your kind words about our app, and we're thrilled to hear that you'd recommend it to others. Thanks for choosing us and for your support 😊 Kind Regards, Sarah / FORSBERG+two

2 / 5 Share

Jan. 6, 2023

I have had this app for a couple of years. I use a few of their apps. Making changes is very difficult. I have sent one message via Shopify and one email directly to them with no response. Other reviews say "No coding", that's wrong. Trying to make adjustments now, and it's very difficult. I will star looking for other options for all of their apps unfortunately.

Using app

About 4 years

Total reviews

3

Average rating

1.3

Developer Reply

Hi, The Earphone Guy, That's strange. We haven't found any previous messages from you. So please send us an email at [email protected]. We would love to help you out. There is no coding necessary. We would love to hear what customization you are trying to make or if something could be improved in our designs. Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Dec. 29, 2022

I've used this app in many other ecommerce businesses and I continually seek it out when starting a new business as their templates are just so freaking good! It's super simple and easy to pick a template, customize the content and install each one in Shopify, all with zero coding required. If you're looking for visually appealing email templates, this is the app for you!

Using app

26 days

Total reviews

3

Average rating

5.0

Developer Reply

Flattered to hear that you've been using our templates in multiple businesses and seeking us out when you start a new one 🤩 Thank you for the glowing review 🙏🏼 Happy New Year! Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Dec. 27, 2022

I would highly recommend this app. There are tons of customization options, and if you spend enough time, you can create some fantastic email templates! Really easy to export and you can get set up in under one hour. Support is also great. Overall, 10 out of 10.

Using app

11 months

Total reviews

27

Average rating

4.9

Developer Reply

Wow, thank you for the extra boost of positivity and your kind review! We're over the moon to hear that you've had such a good experience with OrderlyEmails 🤩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Dec. 19, 2022

I've been using this app for years, bought a template and for the price it's a worthy investment. Very easy UI and super simple to customize. Thank you for helping my store make beautiful email updates!

Using app

About 4 years

Total reviews

16

Average rating

3.6

Developer Reply

Update - Sorry for the delay in getting back to you on your question sent to support today. Our usual reply time is under 30 minutes, but the team did have a higher number of cases to get through today, causing a slight delay.. our apologies. Kind regards, Bjorn Forsberg Founder - OrderlyEmails by FORSBERG+two -------- Original reply: Thanks for the 5-star review. Glad to hear our app has been a worthwhile investment for you 🤩 We strive to make our apps as user-friendly as possible, so we're happy you've noticed 👌🏼 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Dec. 17, 2022

Customer service was excellent. I had a problem with sending my subscription bill email as a bill payment to my business checking account and Cesar helped me navigate the entire process. So grateful. Thank you so much

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We pride ourselves on providing top-notch service and are happy to hear Cesar was able to help you out 🤩 Thank you for the positive review and for using OrderlyEmails 🙏🏼 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Dec. 14, 2022

Excellent! Great customer service. Very fast at replys. Best email app available on the Shopify appstore by far!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the great review! We're over the moon to hear that you're happy with our customer service and that you think OrderlyEmails is the best email app in the App Store 🤩 We appreciate your lovely words, and we'll continue to work hard to make sure our apps are the best it can be 💪 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Dec. 12, 2022

Great app, easy to use, and a great features for us. The super fast customer care, which I appreciate it!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the positive review! We're glad you like our app and appreciate our fast customer support 😊 Have a lovely Monday. Kind Regards, Sarah / FORSBERG+two