Amazon Importer ‑ EniMoh
Amazon Importer - Shopify App - Enimoh
Rating
4.0
feedback
33
chart
#4,388
All reviews
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Oct. 6, 2025
If you only want to import products from Amazon this seems to work fine. Syncing prices or informations of products already in your shopify store is not possible though. I contacted support to figure out if there is any way to sync existing products and explained my problem several times, but they did not understand and stopped replying entirely after a few messages.
Sept. 27, 2025
SCAM SERVICE! Auto-sync has never worked even though I've been paying the $19/month plan and customer service takes weeks to respond and when they do, they respond with only one question at a time, resulting in months of back and forth until they completely stop responding, and as soon as you think they've gotten the gist of your issue, you're forced to respond in a new chat and when they finally respond, they start again with the damn one-at-a-time questions. I am requesting a refund for every billing period because I was promised daily auto-sync and 24/7 customer service since the beginning, and I have never received those services. This is a scam service.
I’m really sorry to hear about your experience, and I truly understand your frustration. We absolutely do not want you to feel like you’ve been scammed, and I want to assure you that we are committed to resolving this. I apologize that the auto-sync feature hasn’t been working as expected. Unfortunately, we are aware that it’s currently not performing up to standard, and our team is actively working on a fix. To make things right, we will be processing a full refund for you, and you should see it reflected in your shop account soon. We genuinely appreciate your patience, and I apologize for the delay in support. We’re taking your feedback seriously and will use it to improve both our service and customer support response time. If there’s anything else you need in the meantime, please feel free to reach out. Again, I apologize for the inconvenience, and I appreciate your understanding.
July 26, 2025
March 13, 2025
Batch import doesn't work! Contacted customer service twice but got no response! Terrible experience! I only received two emails asking me to leave a review, but no help with my issue. Today, I was charged $19, and I'm extremely unhappy with this experience. The app's functionality is poor, and the lack of customer support makes it even worse. Do not recommend!
I’m really sorry to hear about your terrible experience, and I completely understand why you’re frustrated. It’s unacceptable that you haven’t received the support you need, and I apologize for the lack of response and assistance. We acknowledge that the batch import feature is currently not working as expected, and we’re actively investigating the issue. I know this has been a huge inconvenience for you, and that’s the last thing we want. I’d like to assure you that we’re not ignoring your concerns. Regarding the recent charge, I’m happy to offer you a full refund, and it will be reflected in your shop account shortly or email us. We will also be working to improve both our functionality and customer support so that this doesn’t happen again. I truly value your feedback, and I’m sorry that we’ve let you down. Please don’t hesitate to reach out if there’s anything else I can do for you.
Oct. 22, 2024
Sept. 17, 2024
After I downloaded 10 items it stopped working and asked me to verify my account via the email they sent. Problem is that I never received the email. I reached out to support three times and was not responded to effectively. Additionally, the prices of the items were set to zero. There was nowhere in the settings to help problem solve this error. I really wanted to be able to use this app. It was easy to start with but then it stopped.
Thank you for sharing your experience, and I’m truly sorry for the frustration this has caused. It’s unacceptable that you weren’t able to verify your account due to not receiving the email, and even more frustrating that your messages to support weren’t responded to effectively. That’s not the experience we want for any of our users. We’re currently aware of issues affecting account verification emails as well as product pricing defaults, and our team is actively working on resolving them. I understand how disappointing it must have been—especially after things started off smoothly. As a gesture of our apology, we’ll be issuing you a full refund for the recent charge. It will be reflected in your shop account shortly. We’re not a scam—we’re a small team working hard to improve, and your feedback is crucial in helping us do that. I'm truly sorry we let you down, and I hope we’ll have a chance to provide you with a much better experience moving forward.
Sept. 4, 2024
Quite useful. Exactly what I've been looking for as I have products on Amazon.
Aug. 25, 2024
Perfect app. Just what I needed to bridge the gap between my Amazon products and my Shopify Store.