eBay Importer by Infoshore
eBay importer by infoshore
Rating
4.9
feedback
283
chart
#631
All reviews
Feb. 7, 2024
We tried for two months to get this app to deliver on ability to synch between Shopify and eBay on trading cards. We had multiple upcharge requests asked as a condition to make the app work as needed which was frustrating. Last we left off we were going to get quoted for a 'customization' that would help us accomplish task of another selling site being able to read and pull items from Shopify... after multiple asks and over a month of waiting for quote, we're just having to cut bait on almost two months of trying to make this work out and start all over. Summary... ensure and double check this app does exactly what you need it to accomplish using the 5-item free option before purchasing, and if you are asked to additional money for the app to do its job, move on.
Dec. 15, 2023
Even if you have a problem, they will respond very quickly and accurately. Great response!
Oct. 20, 2023
The support is excellent. This app company provides kind customer service. I recommend both the app and the support!
Oct. 15, 2023
Customer service is responsive and can work with you. Can handle larger accounts as well if you reach out to them. The best eBay synch out there.
Oct. 3, 2023
If you require the unit price on your products, DO NOT get this app. It does not import the unit price. I have asked them to do it, gave them permission to my store and they changed something in the code, DESPITE the unit price being an option in the product view on shopify. They did not even implement it correctly. After they reverted the changes, they told me they would work on importing the correct thing. That was 1 month ago. They told me numerous times "We are working on it" "I will update you tommorow" (Sometimes didn't even update me the next day and straight up ignored me), but it is still not done. Would have been a lot better if you just said you are not capable of doing it, instead of wasting my time.
Oct. 2, 2023
This is an excellent app. The set up process is very straightforward and the interface is easy to use. I was up and running in minutes. Highly recommended.
Sept. 27, 2023
This app has really help me transfer my eBay products over to shopify. What a game changer! The transfer was very fast and I'm very happy with the results. Thank you very much
Sept. 13, 2023
I am very satisfied. They are very helpful and solve problems!!! I will continue to use them.
Sept. 11, 2023
Almost perfect, it can bug out and be slow but overall it does what it says and does it very well. Little to no issues with all the offerings this service provides
Using app
7 months
Total reviews
1
Average rating
4.0
Nov. 25, 2025
This importer is great. Once you play around with it and learn how it works things will run smooth. It successfully imported thousands of our eBay's listings onto our new shopify site. Quantities and prices sync up within minutes of making changes. Couldn't be more pleased. EDIT 11/25/2025 The app is still running strong. Any time we have an issue they are very responsive by email and are able to take matters into there own hands to get things fixed. We will continue to use it and have no regrets.
Sept. 14, 2023
App was great in the beginning, now only imports part of the items descriptions and customer service has not replied to numerous emails. Recently items have not imported after a day or more also. We pay more for faster syncing and priority service but we not sure if this app is being supported anymore. UPDATE: It seems their attempt to fix the upload issue they reverted our entire store back. Now having to re edit all products on our website. Please be aware that they may edit your product listings without your authorisation. They will also not reply to our email about these modifications to our listings.
Aug. 23, 2023
We have this app installed on both of our websites and it works a treat by saving us hours of time. Their customer service is fantastic, Pankaj especially always has fast replies and ensures we are all sorted.
Aug. 16, 2023
Horrible customer service, we have 2 ebay stores and they need to be reauthorized every day, half of our items dont sync and my emails have been ignored for weeks. waste of time and money
Aug. 16, 2023
The app was good at first, although now it is not updating in real time. The listings from ebay are sometimes taking over 24 hours to import to our shopify store. As someone who posts our products daily on our social media platforms (an rely heavily on our social media following to convert sales) I'm now constantly being hounded by our followers asking where our products are, and why aren't they listed on the website? This is because they ARE NOT being updated to shopify in real time (like promised by the ap). I've reached out to customer service MULTIPLE times and they keep trying to tell me there is nothing wrong and it should only take a few minutes for items to transfer over. This is not true, the items are not transferring over and like I mentioned before, are sometimes taking over 24 full hours to show up on my shopify store. For example, I have over 30 products that were listed at 8 am this morning, its now 12:30 am the next day, over 16 hours later, and they are still NOT listed on my shopify store. If this issue isn't resolved soon, be weary of their promise to offer "real time importing" as that just isn't true.
July 18, 2023
So far, so good. I can't complain about being a professional importer for eBay. It has made importing my inventory into Shopify a breeze with few hick-ups. I can't wait for more updates and what the future brings.
July 16, 2023
Highly recommended. Has made linking our eBay and website seamless. All works well and simple to use.
July 9, 2023
App was very intuitive for a first-time user. I started with the free tier with 5 free imposts and it went so well, that I subscribed to the paid plan. The amount of time I saved importing existing listings from eBay was huge!
June 26, 2023
Awesome app. This thing makes my cross posting life much easier. Easy to use & customer support is fast & helpful. I cant suggest it enough!
June 24, 2023
Excellent app that works flawlessly. Imports occur quickly using auto sync and inventory is accurately tracked. Customer service team response time was great with the few questions I had.