All reviews

Rating Breakdown

  • 5
    88% (363 ratings)
  • 4
    6% (23 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (3 ratings)
  • 1
    5% (20 ratings)
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1 / 5 Share

Oct. 3, 2021

constantly stops working.. unreliable at best. Keeps making me look like a fool to my customers...... even this review platform is buggy

Using app

About 3 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 1, 2021

Purchased to sync our eBay inventory into Shopify. This team has gone above and beyond expectations. I would recommend them to any Shopify user.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2021

So far so good. Have been looking for syncing software for about a year now as tried many but either they dont work, dont meet my needs or both. Had to have a few mods in the begining and the support for this was great - like the fact that i use templates on my ebay listings and can't bring them over to shopify as all my clickable links lead back to ebay and not the shop. They offered to mod it so they were automatically removed. Other apps wanted to charge extra for this. I was impressed

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2021

Incredible app. We have an ebay store and they easily migrated all listings into shopify products with minimal work on my end. Updating is fully automated too

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2021

Purchased this to replace a previous Ebay sync app. This is far superior, easy to understand interface and works seamlessly. We had a request to import our Ebay shop categories into the Shopify product tags, that we use for our Shopify collections. The developer did this within hours of contacting. Great support. 5 stars

Using app

About 19 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 30, 2021

We had a few functionality issues with the app, customer support was incredibly responsive and effective. All questions answered, all issues resolved. While the app is relatively basic, it does what it advertises well. Thank you!

Using app

6 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 15, 2023

This is a great product and does what it advertises. Used for several years. Response times for support were quick first couple years, typically under 24 hours. Most common issue I had would be the importer would tell me I'm out of credits/items on my plan even though I was still under the total. It was as if the sync/count got off and each time the support team has to manually reset/update the count to allow more imports (about once a month). However last few months we've noticed major changes in the response times of support and sometimes the app itself is just out completely. When we reach out to support we've encountered 3-5 business day delays where no resolution or response whatsoever, which is strange given the 24/7 eCommerce world. Not sure what is going on internally, but to be candid it's been a major business distruption having to wait so many days to get resolution. There's not really a great alternative/competitor out there, so just forced to endure the long wait times for now. Otherwise it's a great app. Hopefully they can get the support times back to normal. I think 24 hours max is a reasonable expectation.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2021

Great app saved a lot of time getting products from my Ebay shop to my Shopify site, and very easy to use.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2021

Outstanding. Recommendable. This app was able to import my original Ebay product advertisements 1: 1 including pictures and titles with text to shopify. The support helped very quickly when I wanted to have the text frame deleted. The support even helped me again when I wanted to have my product templates in other languages deleted. Fast and perfect. Thank you!! Happy!

Using app

11 months

Total reviews

7

Average rating

4.6

5 / 5 Share

July 9, 2021

I used this app to help me import 1000 listings from my ebay uk store. Very easy to use and very helpful customer service. I would recommend this app to other sellers. Many thanks!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 1, 2021

My Main Store without having to push traffic to it is Ebay. I spent a lot of money driving traffic to my Shopify store but once I found eBay Professional Importer then I made my Shopify store a replica of my Ebay store and every time I sell an item on Ebay it now appears on Shopify as removed and when I add to Ebay this importer adds to Shopify. It is so worth it. I have too many platforms to keep up with so this saves me enormous time and energy. Any business should have this. I love it. Sylvia

Store

KOHZEE

Using app

Over 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

June 29, 2021

This app is super helpful in integrating eBay with Shopify. I have over 1,500 products and syncing them by hand would have taken literal months. this app synced all my products with my Shopify in a matter of a couple of hours! Pankaj, the customer service rep, was also super helpful in ensuring my auctioned items didn't get synced! Great customer service:) welcoming, quick, and actually helpful!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2021

Awesome app. Links my ebay account to my Shopify website really well. The support team is awesome and resolves any issues quickly. Very happy with this. Thanks again!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2021

eBay Profesional Importer works great. Customer service is excellent in helping me with my store listings and quick to respond to my email messages.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2021

App works really well and does everything we need it for. Support is excellent to answer any questions or adapt the import settings where needed, would certainly recommend to any sellers currently eBay based who are looking to utilise Shopify.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2021

The app is very easy to use. When I had a small problem, their customer service was excellent, they got straight back to me.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2021

This app has saved me so much time. It was very easy to learn and use. Fantastic customer support as well. Give it a try, it will make your life easier.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2021

Great customer service! App works as described. Highly recommend. Imports seamlessly from ebay to shopify, and sync all products with the payment plan.

Using app

10 months

Total reviews

2

Average rating

4.0

5 / 5 Share

May 24, 2021

The best thing is their customers service. Whenever you have any issue you just shoot an email then next morning you will find all fixed up, no delay. The sync is super smoothly running and it updates any change from your other online business. I love this app so much and thank you for let us find it.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 18, 2021

A nice and convenient app to import your ebay products into shopify and keep it up to date. I Highly recommend it.

Using app

About 3 years

Total reviews

7

Average rating

4.7