Etsy Integration ‑ CedCommerce
Etsy Integration– Sync Shopify with Etsy
Rating
4.8
feedback
2,020
chart
#634
All reviews
Rating Breakdown
Review RSS Feed
Sept. 17, 2019
STAY AWAY If i could give this app a minus I would and strongly recommend that you avoid this app at all cost. This app is full of people doing fraudulent activity. My first sale on this app happened to be a fraudster instead of helping me through support they closed my account down and refused to speak with me. When I contacted them via phone they just hung the phone up on me. The same person then went onto my website and tried to purchase more goods which i quickly notified shopify which they talked me through the process of how to handle this in the future. A far lot more than what ETSY had provided me with. I will be definitely reporting this app and advise anyone to steer clear.
Dear Retro-Sauce, We feel really sorry that your Etsy has been closed. But we would like to inform you that the Etsy Marketplace Integration App is not responsible for the same. We (CedCommerce) are 3rd party integration provider and we are only responsible to connect your Shopify store to Etsy.com, uploading products, sync inventory on both end and manage orders from Etsy to Shopify. As your account has been closed, this is done from Etsy's end and this is a separate decision from our app. If they found any suspicious activity with accounts, they close the account. Also, it seems that you had tried to connect with their support team, we feel bad that you didn't get any positive response from their end. I hope now you must have been understood that this was not the fault of the app. We are always seeing the future to work with you again. Thanks, Team CedCommerce.
Aug. 12, 2019
Instructions are in poor English and app is really slow. The support doesn't understand what is happening. The app completely failed to do the basic part of it's description. It immediately got my Etsy account suspended and didn't even upload product variants and only uploaded 9 out of 35 products.
Dear Minty Peach, Thanks for sharing your concern. It's sad to hear that your Etsy Account got suspended but we're afraid the app has nothing to do with this. We would like to inform that the app simply helps you to send data from your Shopify to Etsy. My apologies if you didn't found the support useful but we will be always available to help you in understanding the app better. Waiting for you to come back. Thanks, Team CedCommerce.
Aug. 1, 2019
If you're doing print on demand, forget about this app. If you have a store with many products, you will eat up the SKU limit quickly and need to purchase an additional subscription. Its a huge time sink with little documentation or help. If you cancel, zero refund and you still get bombarded with emails with no way to stop them.
Dear ZWA Customs, Thanks for sharing your concern. We would like to inform that the app is fully compatible with POD. In free trial period of 7 days for the app, you can list up to 50 SKUs and manage orders accordingly. I sincerely apologize for the troubles you faced and still would like to get connected again with you. Waiting for your coming back. Thanks, Team CedCommerce.
Aug. 5, 2020
I would call that HONESTLY - the worst plugin I have ever used. Uploading one listing takes ages and causing so many issues/errors. I was trying to be so patient and do all step by step but after using that plugin for a nearly a year I still getting so frustrated to get some listings sorted
July 11, 2019
These people constantly called me from a private number once my trial was over. That's absolutely unacceptable.
Dear JEFFERVESCEN Design, We apologize for the inconvenience you have faced. We were just trying to connect with you so that we can help you regarding your product's status on Etsy. We also wrote emails to you but didn't receive any response from your side. Also, we have mentioned in our Terms and Condition clearly that we can contact you in any case of emergency. The same thing we have mentioned in the Settings section of the app. Still, we apologize that you face such kind of trouble. We would like to serve you in near future. Thanks, Team CedCommerce
June 26, 2019
I definitely cannot recommend this app. I started the setup process only to find out that it doesn't make use of my DHL integration and that I'd have to insert all shipping cost manually, which isn't only a lot of work but inaccurate as well. I gave it a one-star rating because in my opinion it's useless without shipping cost. One day later I received an anonymous phone call from the developer who asked me to remove the bad rating and that he'll get the issue sorted. One week later - nothing. Not even a reply to the email I've sent. Dear developer, please don't call again, I definitely won't remove the rating.
Dear Aircrafttag, Thanks for sharing your concern. In the current scenario, Etsy Marketplace Integration App doesn't sync the Shipping template from DHL. Additionally, we never get any solicitation from any of dealer. In any case, your requirements truly matter for us. We are attempting to discover a solution for this. Team CedCommerce.
June 19, 2019
This program became an absolute nightmare, and tech support was less than helpful. Do not recommend.
Dear Girlfriend's Candle Co, We heartily apologize for all the trouble you face. We also worked upon all your issues and improve the app as per your expectations. It would be great if we get a chance to serve you again. Thanks, Team CedCommerce.
May 6, 2019
This app only lets you sync SHOPIFY to ETSY. Not Etsy to Shopify. Also, its VERY confusing either way. Wont be using.
Dear Magnolia Melts, Thanks for sharing your concern. I would like to inform that Etsy Marketplace Integration connects your Shopify store to Etsy Marketplace. You can simply list your products from Shopify to Etsy and manage orders from Etsy to Shopify. Also, app syncs the status of products from Etsy to Shopify. We didn't mention anywhere that the app creates your products from Etsy to Shopify. But we have solution for this. You can use our Omni Importer app to list products from Etsy to Shopify. Apart from Etsy, app will help you to list your products from Amazon, eBay, Wish and Walmart to Shopify. You can join us again and we would love to serve you on Etsy. Thanks, Team CedCommerce.
April 30, 2019
Very POOR customer service !!! They offer 7 days FREE trial, however, the subscription starts immediately! I used their app for a few minutes on March 1st, 2019 and contact them immediately by their chat system, asked for canceling my subscription and issue the refund but they said we will contact you and resolve the issue in 1-2 days but never did and never replied to my messages. I uninstalled the app but they continue charging me $50.00 monthly. The company doesn't reply to your emails. NO HELP AT ALL. The worst customer service ever. I have reported this company to Shopify and waiting for their help to receive my $100 refund. BEWARE OF THIS COMPANY!!!!!!!!!!
Dear Babenest, We apology for the trouble you have faced. Actually, you have chosen a recurring plan for the app which deducts at the billing time of your Shopify store. It is not deducted by us. We have also sent a mail to billing team regarding your issue, it may be due because of some delayed communication. We want that you get connected with us again so that we can serve you to sell on Etsy. Thanks, Team CedCommerce
April 5, 2019
There is no monthly plan (only 7 days free trial). Not enough to assess the support quality. Once you pay for the full year, they have NO INCENTIVE what so ever. You are LOCKED in. If they are so confident you will be happy with the service, why lock you in?
Dear DecoParis, Thanks for sharing your concern. We are providing 7 days free trial for the app so that you can use the functionalities of the app and understand it completely. Also, we provide various pricing plans like Monthly, Quarterly, Half Yearly, Yearly. We have also mentioned the monthly plan in the Shopify app store listing. As you were using the trial period of the app and asked our customer support, he informed you about various plans also he gave you a discount on various plans, but I think you misunderstood somewhere. We would like you to join us back and grow your sales through CED. Thanks, Team CedCommerce
March 19, 2019
-STOP HERE IF YOU ARE GOING TO INSTALL THIS APP!- This app has the MOST MISLEADING PAYMENT STRUCTURE EVER! First, they offer 7-day trial. When I choose one of their plan (They did indicate this plan will charge in yearly subscription). HOWEVER, the subscription starts immediately! I was like wtf? I was trying the functionality and barely even use the app for 5 minutes. Contacted their support and inform them about this. The support replied: No one force you to make the payment right? Seriously, if you indicate the trial is 7 days, please honor your words and stop setting traps for your customers. This is not the way of doing business. WOW! Your company really depend on this few hundreds bucks to survive? or this is your TRUE BUSINESS MODEL? First time I have to raise a dispute on Shopify, Thanks!
Dear Alskar+ Supplies Thanks for sharing your concern. We would like to inform that we are giving free 7 days trial for Etsy Marketplace Integration. You will only see a notification about subscription upgrades. We are following the process of Shopify. If you are choosing a plan before your trial ends, then your remaining trial period will be added in your subscription. Also, we never take the unwanted amount from our sellers. We have refunded your full amount. You can join us once again to integrate your Shopify store to Etsy. Thanks, Team CedCommerce
Jan. 26, 2019
Poor app! If your shopify titles are in caps, nothing will sync. customer support asked me to manually change over 500 listing titles before i could even begin the process! whats the point in this if im pretty much doing it myself?? and for that you will pay $30 usd per month! get real guys!
Dear Marshmallow Studio, Thanks for sharing your concern. We were unable to list your products on Etsy and asked you to update your listings at the same moment because the Titles of your products were in capital alphabets. In this case, your products will be sync to the app but not on Etsy.com. Etsy Marketplace doesn't allow the listings (Product's Titles) with Capital alphabets. We had also informed you the same. Also, we have asked you that if you are unable to perform this, we will do this for you as customization from the app without any cost. But you didn't agree. There are some guidelines provided by the marketplace and Shopify and we follow all those guidelines. Still, we would like to work with you once again. Thanks, Team CedCommerce.
Dec. 6, 2018
If you're using a Print on Demand supplier with their own Etsy integration, this app will duplicate their orders, screwing up your orders and accounting. NOT COOL. Also, by selling POD, your inventory count is basically unlimited, but this integration doesn't know that. If you leave the inventory count at 0, then the order placed on Etsy will not be imported into your shopify store.
Dear American Pride, Thanks for sharing your concern. I would like to inform you that we had unaware that you were using POD, also you never informed us about the same. The basic function of the app is until you don't have SKU and inventory of SKU we can't fetch order from the marketplace. We sync everything from Shopify. At that time, we were also not providing support for POD. In the current scenario, Etsy Marketplace Integration App is compatible with POD. So, I would like to request you, to give it another chance. We are always here to serve you. Thanks,