All reviews

Rating Breakdown

  • 5
    71% (392 ratings)
  • 4
    18% (99 ratings)
  • 3
    5% (30 ratings)
  • 2
    2% (10 ratings)
  • 1
    4% (25 ratings)

Reviews with Text

  • 98% (545)
Review RSS Feed Review RSS Feed

1 / 5 Share

March 10, 2024

*STOP* Don't waste your time. This app is free, but is NOT Google GCM V2 compliant. So using it doesx not help you ANYTHING here in the EU. If you need a GDPR cookie consent tool - this is the one to skip and not consider sinceit's useless. Best regards, Agnes

Using app

6 days

Total reviews

4

Average rating

1.5

Developer Reply

Hi there, I've read your recent feedback about our app, and I'm truly sorry for any inconvenience you may have faced. However, it seems that there might be a misunderstanding regarding our app's compliance with Google Consent Mode (GCM V2) based on your previous interaction with our chat support. I want to clarify that our app is indeed compliant with Google Consent Mode (GCM V2). However, we were simply trying to explain that it's important to note that using our app alone does not automatically ensure full compliance with GDPR as there certain guidelines that you need to follow and fulfill on your own such as having the right settings in Shopify and crafting/displaying your own privacy and GDPR policy pages. I have sent you an email discussing this in further detail. So, please feel free to discuss this further with us as we're more than happy to help. We hope to hear back from you soon. Cheers, Lester

5 / 5 Share

March 7, 2024

My support person Therese was awesome! She went above and beyond to make sure that I got a tricky issue figured out. Support was very quick even though I contacted them at 3am in the morning. The app is easy to use and offers the needed customization settings without being overly complex.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

We strive to provide our customers with efficient and reliable service around the clock, and we're glad to hear that we've exceeded your expectations. Thank you for the awesome review! - Kevin & Nova Apps Team

5 / 5 Share

March 5, 2024

Genial , me ayudaron en el proceso de instalación. Graicas

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

¡Es fantástico saber que pudimos ayudar con la instalación! Gracias por tus comentarios. 😊 - Equipo de aplicaciones Kevin y Nova

5 / 5 Share

March 5, 2024

Parfaitement simple à mettre en place, et il y a même des personnes disponibles pour vous aider si vous ne comprenez pas certaines étapes

Store

Alonaly

Using app

35 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Ravi de savoir que vous avez trouvé la configuration simple et notre équipe utile ! Nous sommes toujours là pour vous aider si vous avez besoin de nous. - L'équipe des applications Kevin et Nova

5 / 5 Share

March 4, 2024

Muy fácil de utilizar, y Alex atendió mis preguntas de forma muy eficiente y amable. Excelente atencion al cliente

Using app

13 minutes

Total reviews

7

Average rating

5.0

Developer Reply

¡Muchas gracias! Estamos encantados de que haya encontrado nuestra aplicación fácil de usar y nuestro soporte eficiente y amable. ¡Su satisfacción es nuestro éxito! 😊 - Equipo de aplicaciones Kevin y Nova

5 / 5 Share

Feb. 27, 2024

very good

Using app

Over 4 years

Total reviews

5

Average rating

3.4

Developer Reply

Thank you so much for the review! Feel free to reach out if you need help along the way! 🙂 - Kevin & Nova Apps Team

5 / 5 Share

Feb. 20, 2024

The customer service can solve my problem on time. It can improve my work!

Using app

42 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled we could solve your problem on time and improve your work! Thanks for sharing your experience. We're always here to help! 😊 - Kevin & Nova Apps Team

5 / 5 Share

Feb. 8, 2024

Nice app, nice support.

Store

Bagllet

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and 5-star review! 🌟 - Kevin & Nova Apps Team

5 / 5 Share

Feb. 7, 2024

Réponse extrêmement rapide, personnel très gentil, merci pour votre aide !

Using app

21 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Vos remerciements comptent beaucoup pour nous ! Nous sommes heureux d'apprendre que vous avez vécu une excellente expérience avec notre équipe. Toujours là pour vous aider chaque fois que vous en avez besoin ! - L'équipe des applications Kevin et Nova

4 / 5 Share

Feb. 3, 2024

Manchmal kleine Bugs bei der Anzeige auf der Website, aber läuft größtenteils ohne Probleme. Support hilft super schnell.

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Vielen Dank für Ihr Feedback! Wir sind an diesen Fehlern interessiert, aber es freut uns zu hören, dass unser Support-Team schnell weiterhilft. Ihr Feedback hilft uns, uns zu verbessern! - Kevin & Nova Apps-Team

5 / 5 Share

Jan. 19, 2024

Quick app to install, I requested help from the support team who were very responsive.

Using app

31 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your experience! We're so glad you found the app quick to install and our support team responsive. If you need more help, just give us a shout! 😊 - Kevin & Nova Apps Team

5 / 5 Share

Jan. 19, 2024

It works, it's free, awesome support chat, easy and fast installation... What else do you want? I 100% recommend it.

Using app

7 days

Total reviews

6

Average rating

5.0

Developer Reply

Thanks a ton for recommending us! We're thrilled you love our app and chat support. Happy to make things easy and fast for you! - Kevin & Nova Apps Team

5 / 5 Share

Nov. 23, 2023

Il servizio di customer care è eccezionale, mi hanno risposto in chat in tempi brevi e hanno subito risolto il problema! Consiglio sicuramente!!!

Store

It Girl

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Le tue gentili parole significano molto per noi e siamo grati per l'opportunità di servirti. Grazie per averci consigliato! - Team di Kevin e Nova Apps

5 / 5 Share

Nov. 5, 2023

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2023

Using app

About 1 hour

Total reviews

4

Average rating

3.0

5 / 5 Share

Sept. 7, 2023

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

EJ is awesome and solved my problem easily. Thank you! :)

Store

Watt2Go

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted that we were able to easily solve your problem. If you have any more questions or need assistance in the future, please don't hesitate to reach out. 😊 - Kevin

5 / 5 Share

Aug. 24, 2023

Had problems with the banner, i.e. the 'Read more' link was "empty" on mobile phones, but worked as expected on laptops. The support fixed it in some minutes. The woman was very nice too. Very pleased!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're glad we could swiftly resolve the issue with the banner for you. Our team is committed to providing top-notch support. If you need any further assistance, feel free to reach out. - Kevin

5 / 5 Share

Aug. 13, 2023

Application de qualité avec un très bon support (merci à Therese réactive et très gentille qui a su m'apporter l'aide demandée) !

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Vos mots aimables et vos commentaires positifs signifient le monde pour nous ! Merci beaucoup pour l'examen, et nous sommes toujours heureux de vous aider à tout moment. 🌟 - Kévin

4 / 5 Share

July 21, 2023

Seemed simple enough but I had an issue where using the default Ride theme on Shopify, I had a red circle icon appear when hovering over 'Got It' on my Cookie Bar. The chat support were immediate and are going to help me sort out the matter but it involves editing the cursor code for a default template! Not quite the simple procedure I wanted but the support is very good.

Using app

25 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Hi Kanpeki Dog Grooming Scissors team! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a positive experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team here at Nova will be delighted to assist you! Best regards, Kevin