Rating

4.6

feedback

184

Reviews

chart

#8,612

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    1%
  • Less than a month
    18%
  • Less than a year
    39%
  • More than a year
    30%

Reviews Summary

The reviews for the Evey Shopify App are mostly positive, highlighting the user-friendly interface, quick and helpful customer service, and ease of use. Users appreciate the app's functionality in managing events and selling tickets. However, there are some negative aspects mentioned, such as occasional app freezes, issues with customer service responsiveness, and some limitations in features like exporting orders and automated email reminders. Despite these drawbacks, the majority of users recommend Evey for its overall performance and support provided by the team.

Highlights

User-friendly interface and ease of use
Quick and helpful customer service
Functionality in managing events and selling tickets
Occasional app freezes and limitations in features
Mixed feedback on customer service responsiveness

Rating Breakdown

  • 5
    78% (143 ratings)
  • 4
    11% (21 ratings)
  • 3
    3% (5 ratings)
  • 2
    1% (1 ratings)
  • 1
    8% (14 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

April 23, 2025

Works well, pretty user-friendly. Freezes often, only complaint.

Using app

--

Total reviews

3

Average rating

3.3

5 / 5 Share

April 18, 2025

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review Sound Healing Spa and team! We appreciate your support.

5 / 5 Share

April 7, 2025

Very helpful & quick service! Mary was awesome and solved my problems super fast.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi shopcherry.ca and team! Thank you for the wonderful feedback! We're so glad Mary could assist you quickly and effectively. Providing fast, helpful support is always our goal, and we appreciate you sharing your experience! If you need help with anything else, you know where to reach us!

5 / 5 Share

April 1, 2025

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the 5-star review OZ Machine Company! We appreciate your support.

1 / 5 Share

March 20, 2025

This is just scam! We used Evey for an huge event, and took the biggest paid plan - but MANY times the app just crashed, and all the tickets went sold out, this has happened many times, and customer services promises every time that i would not happen again.. Customer service is not helping with anything, and just send you articles.. If your event is serious, I would recommend to NOT use Evey!

Using app

3 months

Total reviews

6

Average rating

4.3

Developer Reply

We're sorry to hear about the challenges you faced using our app, especially during such a critical event. We know how important it is for things to run smoothly, and we regret not meeting your expectations. After taking a closer look, we found that the "Track Quantity" setting was causing the sold-out issue. Our team disabled it, fixed the setup for the event you mentioned, and shared video guides to help prevent this going forward. We are currently working closely with our developers to dig deeper into the inventory issue you experienced. Your feedback is taken seriously, and we're committed to making sure our app can support events at any scale with reliability. - Evey Management Team

All reviews

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