Matrixify
Matrixify - Bulk Import Export Update Migrate
Rating
4.8
feedback
509
chart
#14
All reviews
Rating Breakdown
Review RSS Feed
Sept. 13, 2023
I wish I had this app when I started my business. It’s so simple to use and has literally shaved months off my schedule. The support team are absolutely phenomenal and so quick to respond. Whenever we have questions they’re there to help and no question is a silly one. We’ve used the app to bulk update URLs, titles, meta titles, meta descriptions, tags, and types for roughly 1,200 products, a project we had scheduled 3 months to complete, with Matrixify we had it done in a week, its seriously quick and perfect for larger catalogues! We plan to use Matrixify to update the rest of the products in our store. Shout out to Renars and Rebeka who have both helped out on numerous occasions.
OMG, thank you for your words that touched our whole team to our hearts and souls. This is what we live for - to make your life with data, like it turned out. Shaving the time significantly, it's a kind of teleportation device, right? We all feel like dancing, with tears in our eyes. 🥹 Sincerely, Maris Founding Engineer
Sept. 5, 2023
Really impressed with this app. Too bad i don't need it more often!
Thank you so much for your kind words! 🙏 About not needing it more often… - that’s ok - we are here for you in case you do need! 👌🤪 Maris Founding Engineer
Aug. 31, 2023
Excellent app. It has saved me so much time and stress. The flexibility of the app and the way it allows you to tweak the data before importing is outstanding. Also, their Slack support is the best support experience I've ever had - they answered all my questions, solved all my requirements and all this while I was still trialling the free limited version! This convinced me to subscribe to the app. If you use Wordpress and want to convert to Shopify then this is amazing. Well done Matrixify Team and thank you. 1000+ products, 6000+ orders and much more seamlessly imported.
Thank you so much for your totally inspiring review. Your experience reflects exactly what we are trying to achieve every day with the Matrixify app. If anything, you know where to reach us - we are here for you. 🤝 Maris Founder
Aug. 30, 2023
Great app! Lots of useful features, great support from Matrixify team who respond quickly to requests and add many new requested features rapidly
Thank you thousand times for your kind words of appreciation... You made the day for our whole team! 👌🤝🤸♀️ Keeping up the pace to make Matrixify better every day. Maris Founder
Aug. 27, 2023
I can't believe we didn't find this sooner. Our business cannot function without this app! It took a bit to get the hang of importing products, but once we did it was truly amazing how much we could do by simply uploading a spreadsheet. I very highly recommend this to any company that has many products!
Wow, thank indeed you for finding us! Very happy to hear that we have hit the right notes with what Matrixify can help you with... 🙏👌 If anything, please, feel free to contact our Support team - we are happy to assist from simple to most advanced questions. Maris Founding Engineer
Aug. 8, 2023
i'm not a developer (i'm magento 1.0 store owner moving to Shopify) - learning curve for Matrixify and Shopify steep for me, however i'm decent with Excel and already seeing how much more efficient it is to manage/edit/bulk import content using Matrixify. managing cart content has always been Achilles heel for me, & crazy how much easier Matrixify makes this - no more having to line up columns in Excel for file import (Matrixify does it), can enter simple text in product description (body html) for multiple products in Excel, & Matrixify formats to html, awesome! lots of tutorial docs (i read 2-3 times to understand but then i usually get it), & if i'm still stuck on something, Renars, Rebeka & Ieva email me back same day/next day. year from now, as i get better with it, expecting to be even more efficient managing cart content. love this app! Bob in Atlanta GA
Hello, Bob! It’s so amazing to be here for you. Thank you for your kindest words. The learning curve is steep indeed, because there is so much you can do with Matrixify - and we add features all the time. Also, we are very grateful that you are so patient to read the tutorials and really focus to understand our explanations - it makes so much easier to help you achieve your desired results. Really honoured to work with you. With our whole team, we wish you a great success moving to Shopify - and grow your business. Maris Founder & CEO
Aug. 7, 2023
He is fast responding and solutions I hope like matrix in future Advise dealing with him dint thinking
Thank you sincerely from our whole team for your review! It is a great honour to help you. Maris CEO & Founder
Aug. 2, 2023
FIlters not working as expected after migration from wordpress and the support team ask for more money for fixing what is not working properly. Alot of useless talks and informations given about the flow of migration and still not working. I tried the migration like 10 times with all the recomandations and still not working. Also i tried to change the theme so it's not from it.
Hello! This review is a serious misunderstanding. Please, work with our Support team to resolve this. Matrixify app gives you the ability to migrate the data from WordPress / WooCommerce, which you did do successfully. The whole migrated data is in your Shopify store now. The Shopify Web Storefront and Themes is not the Matrixify field of expertise - we do not develop the website Theme, or its filters that you mention. There are probably other apps or Agencies that can help with that, but nowhere we tell that this is something we offer. Please, consider rationally your review, looking at the Matrixify app promise, and our ability to migrate your data. Any errors that happen during migration, is usually the mismatch between the source system data quality, and the Shopify requirements about the data. This can be resolved by consulting with our Support team, and is always a free-of-charge service. We would never ask for additional money for any fixes. If there are software bugs, we fix them ASAP and also with no additional charge. Support is completely free as well. We are very serious about each Merchant migration results, so this review hurts the most, because we feel it's some sort of misunderstanding. Please, be open to resolve those all issues with our Support team. 🙏 Please, contact us as soon as you can: https://matrixify.app/contact-us/ UPDATE 2023-08-16: We managed to contact the Merchant on the next day and helped them solve all the questions and do the migration successfully. However, the Merchant stopped responding after the work was completed, although they promised to update the review accordingly. We still hope they will update it later, as they might be busy with the launch of the store. 👌 Maris Founder & CEO
July 31, 2023
This app works great for migration. I don't know what I would do without it. As a developer, I migrate maybe 40 sites a year to Shopify. Without this app, it would take me a lot longer for each site.
We too don't know what we would do without being able to help you, so it feels like we are in a good sync! 🤝 Thank you so much for choosing Matrixify as your daily migration tool. 🙏 Maris Founder & CEO
July 27, 2023
Fantastic app and outstanding customer service, some of the best Shopify customer service I have experienced. Keep up the great work guys!
Thank you so much from our whole team - we really appreciate you notice our efforts. 🙏 Maris Matrixify Founder
July 23, 2023
Super. Useful. Significantly extends the import and export functionality versus that provided by Shopify. Excellent support.
Hello! Thank you - your kind words extend across our whole team. We have an honour to be so useful to you. 🙏 Maris Founding Engineer
July 21, 2023
Super util, facil de usar y super economica. La mejor app de migracion, la app es super fácil de usar y funciona muy bien. También es super económica (la mas barata) y en ningún momento sientes que te estas perdiendo de algo o que le falta algo
Thank you so much for your kind words. This app is a work of 6 years continuous development and improvements. And we continue improving the app every day. Maris Founding Engineer
May 26, 2023
really good , the support is very helpful and friendly, the support team solved my problem quickly and effectively
Thank you from our whole team for your kind words and appreciation. A lot of work is going into making all this magic happen. 🙏 Maris Matrixify Founder
May 1, 2023
Flawless performance. Greatly assisted our company with migrating to Shopify from another eCommerce SaaS. App functioned as advertised with tens of thousands of records, both customers and orders - including bulk inviting customers to the new site. Requires some data prep, of course, but the actual import is turn-key. Excellent documentation as well.
Deeply appreciating your review, and the kind words. We, all the team, are here for you. Thank you so much! 🫶 Maris Founder
April 27, 2023
This app is amazing and works really well! The support is very responsive and the tutorials on their website are very clear and organized.
Using app
Almost 3 years
Total reviews
3
Average rating
3.7
Wow, thank you one thousand times and more - for your kind words and appreciation! Our team is here for you, really. 🫶 Maris Founder
April 5, 2023
Renars has been incredibly helpful with assisting my tweaks needed for using supplier data files and google sheets to update all my stores using the Matrixify App. If you ever need help, don't hesitate to contact Renars
Thank you very much for appreciating the work of our team, and Support with Renars. This is definitely a key element to having a full happy experience with Matrixify - to not hesitate and ask any questions you have. We are here to help you and that’s all we are here for. 🫶 Maris Founding Engineer
March 30, 2023
1st class support! I used Matrixify to migrate products from WooCommerce to Shopify and also to just import new products. Because the import files needed to be manually adjusted, I had some issues. But the support solved all issues within no time. First response within 5 minutes, problem solved within an hour. Never had such great support aywhere else, I must say. So thanks a lot to the Matrixify support team.
💌 Your words make our team burst into tears of joy and gratitude. This is the biggest reward for the hard work we are all doing to help Merchants like you. Thank you. We got you. If you need anything - juuuuust whistle! 👍 Matrixify Team
March 29, 2023
There’s no way to unsubscribe from the mobile app. That is frustrating, please update. iPhone iOS and IPad
Hello! Thank you very much for allowing our Support to resolve your issue. We have checked the app on iOS and iPad Shopify app - the Plans menu item is found under top menu, and in the "More" button at the screen bottom. In the iOS browser - that is a bit tricky indeed, as now all the Shopify Admin and Apps navigation is pushed to the hamburger menu on the side. That's the Shopify design requirements for apps. Very sorry about that frustration, and thank you for the feedback - we'll try to improve that. Maris Founder
March 28, 2023
No sirve para importar pedidos de una tienda Shopify a otra Shopify, se la pasa marcando error. Yo no la recomiendo.
¡Hola! Lamentamos que haya tenido un problema con la importación de pedidos. Todo se puede solucionar si se comunica con nuestro Soporte y nos permite ayudarlo. Intentamos comunicarnos con usted sin éxito. Además, vemos que aún no ha intentado comunicarse con nuestro Soporte. Por favor, contáctanos a través de uno de esos canales y te ayudaremos: https://matrixify.app/contact-us/ Maris Fundador ---------------- Hello! Sorry that you had an issue with Orders import. It all can be sorted out if you reach our Support and allow us to help you. We tried to reach you without success. Also, we see that you have not yet tried to reach our Support. Please, contact us via one of those channels and we will help you: https://matrixify.app/contact-us/ Maris Founder
March 27, 2023
Not working I canit able to delete orders and there is no any support after enterprise plan! Please remove such apps from shopify addp store ! Refund my money
Hello! Matrixify is able to delete only those Orders that Shopify allows to delete. There are certain Orders that Shopify does not allow to delete, which, for example, are "brokered by Shopify" or using Shopify Payments. Matrixify tries to delete all the Orders that you request, just Shopify API fails to delete those which it does not allow to delete. Please, collaborate with Matrixify Support to resolve this in a humane manner. As you have not paid for the app yet, we have issued AppStore credits which should compensate you the paid amount. Matrixify is a high-quality app with thorough Merchant Support culture. Putting 1* review for this kind of issue without working with Support team on resolution, seems extremely aggressive attitude. Your mentioned issue is actually a legit and expected Shopify store logic. Our Support is available all the time. If you will give us a chance to help you, you will see how well we will take care of you. Maris Founding Engineer