Matrixify
Matrixify - Bulk Import Export Update Migrate
Rating
4.8
feedback
509
chart
#14
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March 18, 2023
I tried to remove the negative review I gave to Matrixify but I am unable to do so. But I have to now give them 5 plus stars. It is difficult when people are trying to communicate from different countries to understand each other. Thus, we were having a communication problem. In addition, with me not having a technology background it just made matters worse. However, Renars Rudzitis stepped in and handled my situation with God's grace and professional caring. I compliment him for what he has done....he showed that they truly do care about their customers.
Thank you beyond the stars for giving us the opportunity to help you. I can't stress enough how important that is to always work together. Our Support team craves any chance there is to help Merchants. 🙏 If you need anything else going further, we are here for you. Maris Founding Engineer
March 16, 2023
incredibly hard to use, support doesnt help at all. takes forever, tried for weeks couldnt even convert 1 simple draft. all i was provided was the same help faq page. sucks bc shopify can't convert large drafts for some reason so they suggest this app which is impossible to use.
Hello! Ouch, this hurts incredibly. Especially, because our Support is still waiting for you to respond to our questions, so that we can help you. Maybe we did not receive some latest responses from you? Importing Draft Orders indeed takes some effort to understand correctly the import template, and prepare the data accordingly. That's because there is so much different attributes that you can possibly pass to Shopify. We made an import template that would accommodate it all, as simple as we could. Of course, you do not need to use all the fields and rows - just those that you need to create your version of Draft Orders. Our Support team is always going extensive lengths to help, and this is very important that you respond. Please, cooperate with our Support who is trying to reach you to help you do the import. 🙏 Maris Founding Engineer
Feb. 9, 2023
Beyond import/export. Matrixify is our daily tool to connect our catalogue from Airtable to Shopify & vice & versa. Plus, the support via slack is highly efficient.
Oh, wow - enormous thank you for your Review and for the kindest words. From our whole team: 🫶 Maris Founding Engineer
Feb. 6, 2023
Great support team, who is willing to help with some issues. In general a useful app. We migrated Magento 2 to Shopify with it (still working on it but the majority should have been up).
Thank you very much for reporting the issues you found, and collaborating to solving those. We have implemented the change that if using the legacy Metafield types in the import, and there is a Metafield Definition, then we will assume the type from the Definition without failing. Please, reach to our Support if you find some other road blocks that prevents you migrating in a good way. Maris Founding Engineer
Jan. 17, 2023
Great app to communicate with fulfillment service provide. Works without a glitch so far and the different pricing plans are fair. Flo - kluuf.com
Thank you very much for your review and kind words. Sincerely appreciated by our whole team. 🫶 Maris Founding Engineer
Jan. 16, 2023
Straightforward to use and they have a great customer support team. It was smooth to import my Etsy listings to shopify
Thank you for choosing Matrixify to do your migration, and for trusting our Support team to help you through that. It's exactly how it gives the best results. 👍 Although Etsy migration is not yet built as straight-forward as from other source platforms, thank you for your effort to map those fields manually. Nice job on your side! ✅ Maris Founding Engineer
Jan. 12, 2023
Matrixify is the one app you'll absolutely need to install if you have a significant product catalog and use Shopify 2.0 and metadatafields and need to import and export data. Not only is this the only app with the flexibility and logic necessary to do what's necessary to manage extensive data sets logically, their customer support is superior to market standards and matches the clean and professional standards of this high performance app. Is it clear enough that I love this app? After the literal thousands of dollars, it not tens of thousands of dollars spent on apps to make Shopify a baseline functional platform, most being iffy or missing parts you wish they had, or being developed less-than ideally or supported less-than-professionally, when you find one that's this good, it's a real treat.
I literally sob by reading your review! 😭 Out of love and gratefulness that grows inside when reading your words. 🥰 Thank you thousand times for your appreciation. Our whole team, we work nonstop on Matrixify app to be exactly THIS for you that you describe, putting our skills and experience into practice. Matrixify Team says - we all love you back! 🫶 And we continue to be here for you if you need anything. Maris Founding Engineer
Jan. 6, 2023
I have been using the application for a few months and this is the easiest way to bulk change my product catalog. I can export very specific grouping of products, make a couple quick edits, and reupload quickly. This makes it easy to do a price reduction for a sale, page template changes, tag changes, name reformatting, product duplications, and even backups of archived products to remove them from my store seasonally. Recently, I restructured some of my store because of some SEO and needed to create 100+ dynamic collections. It was amazingly simple and quick with this app. Simple to use, and errors are easy to identify. I even use it to sync to a demo store for dev work and changes.
Sincerely, thank you for your kind words! We work hard every day to make Matrixify better for you. Your review is giving wings for our whole team. Very good idea to sync it to your dev store - and to have a dev store for testing your changes, and testing imports. 👍 Also - just in case, remember that you do not have to pay for your second store - you can sponsor one store from your paid store (via Settings). Maris Founding Developer
Dec. 30, 2022
amazing help, the company contact me and help me a lot! thanks so much, wish you happy new year amazing help, the company contact me and help me a lot! thanks so much, wish you happy new year
Hello! Thank you so much for allowing to help you. We are guaranteed to respond within 24 hours, but usually we respond within a few hours or even minutes. Happy New Year! Maris Founding Engineer
Dec. 18, 2022
This app is by far the best app I used on Shopify. It is a bit pricy if you have a large inventory but definitely worth it because it covers everything that you would expect Shopify to cover in the first place, when it comes to updating any part of your store. They also have state-of-the-art documentation and super responsive customer communication. I know I sound like a little fake when I write like this but I am sure you will understand me once you start to use their services. I am a big fan now, after interacting with them on and off since last year.
Oh, wow, thank you to the stars for your rewarding review. Our team is putting the work every day to make the Matrixify app better and better. And the Support team is having a tear of joy for your words - it's not an easy job, but highly rewarding, especially from the Merchants like you, who appreciate that true willingness to help you with anything. Thank you for being with us. 🙏 Maris Founding Engineer
Dec. 8, 2022
First of all i use the basic plan. Matrixify is a very good application. I am overall very satisfied. The site I manage has a huge catalog and Matrixify allows me to save a lot of time with its automatic import and export. It's very easy to import, modify and export your catalog. The function to plan the tasks is also very practical. The documentation is extremely well provided and easy to understand to use the application at best. I honestly looked hard for negative points, I can't find any, so 5 stars are deserved Just thank you Matrixify !
That is an extremely satisfying review to read - mercì so much from our whole Matrixify team! You have made our day. 🙏 And, of course, we continue to work daily to make Matrixify better and better. Maris
Dec. 5, 2022
I've been using Matrixify for about two months now while I have been heavily loading products into shopify. I add about 200 products a month and that is only limited by how much time I have. I have about 2500 to get loaded. This would have been near impossible without Matrixify. It has been particularly useful with helping me to bulk load and edit my products and their extensive product metafields. It also allows me to backup a complete copy of all my products (shopify native export excludes metafields). The BEST part is that every time I had a question (and some of them even i would characterize as "dumb questions"), the support staff has been nothing but super SUPER helpful. They respond quickly, help me navigate my issue, give me other tips on how to use their product, etc. Really great product and superior customer service. Thank you!
This is song to our ears - thank you so much for your kind words. Our Support team is blushing, you made our day. Thank you to the stars! 🙇♂️ Maris Founding Engineer
Nov. 28, 2022
This app is by far the most well executed app I've ever used. It literally saves my life and I don't have to wake up at midnight to activate sales. Shopify import / export is not reliable at all, but Matrixify is.
Thank you so much to - to the Stars and back! We are putting enormous work into making this happen, so your words warm the hearts of our whole team. ❤️ Maris Founding Engineer
Nov. 20, 2022
A super App for updating bad formatted import files. Little confusion on how it work and not big enough for our store. And a Demo after uninstall and reinstall but solved.
Hello! Thank you for being so understanding. You definitely do not have to pay twice for the same month. You can install the app and activate the paid plan, and it will automatically prorate in such a way that there is no double-charge. About the limitations - 1000 new variants limit per day is Shopify limit - once the shop has reached 50k variants. It is not Matrixify limit. You can ask Shopify to increase or remove that limit. Matrixify helps you by the feature to automatically move the rest of limited variants to the next day, so you don't have to import by 1000 variants every day manually. If you have any further questions or obstacles - consider joining our Slack workspace where we can help you in a way of chat, that might be a bit more convenient. Maris Founding Engineer
Oct. 27, 2022
This app is incredible. It has no bugs, is easy to use while being quick and powerful. There are tons of useful tutorials and documentation on the official site of Matrixify. Every store with more than a few products needs to have this app. Great job and thank you very much!
Oh, wow - thank you so much for your high praise for our work. Our team is infinitely grateful for your kind words. We are putting an enormous work into making this app, and especially making sure we fix any defects. So if you happen to find any bug - definitely let us know immediately, and we will be on to squashing it... 🙏💚 Maris Founding Engineer
Oct. 26, 2022
I absolutely love this app. Matrixify combines the functionality of so many other apps and that's what makes it so affordable. We used it for migrating our our legacy site to Shopify and I don't think we could have made the move without Matrixify (75,000+ orders and their associated customers, as well as products, redirects, tags, collections, pages/posts). Recently we've been using it for metafields and it's been a big help in updating thousands of products at a time. Take the time to read their documentation and you won't be disappointed with the results. But if you do run into a snag you'll find their customer service is excellent - fast and detailed.
💚 Thank you thousand times for your review - I honestly have my eyes wet when reading your words. For our whole team - you made our day, and week by such a high praise. Thank you, AmyAdele! Maris Founding Engineer
Oct. 21, 2022
Matrixify is like a swiss army knife for Shopify. I couldn't even contemplate using Shopify without it. Great product, great support and incredible value. 100% recommended.
That what you said is among the nicest things, as it perfectly captures out intent of how we are building Matrixify. Thank you so much for putting that out in words - from our whole team! Maris Founding Engineer
Oct. 20, 2022
This app plays a keyrole in integrating product content for our shop. It's easy to use and thanks to Excel offers great possibilities to manage content for the shop. I really would not miss out on this app, since it saves a lot of time for setting up and maintaining product content. On top of this comes different use cases like automated order exports, reports etc.
Wow, that's such a great feeling to know that we have made your work with the data better. Cheers from our whole team! 🤝 Maris Founding Developer
Oct. 6, 2022
Amazing possibilities, fast and reliable app. We use it in many different ways and always find new ones. Also amazing support.
Dear, Noski Noski! Thank you to the stars for your review - I have passed also your message to our whole team, and the Support as well. 🙇♂️ Maris Matrixify Founder
Sept. 26, 2022
A must-have application, you will find it very helpful if you are doing extensive work with your store.
Thank you very much for your kind words. I have passed your message to the whole team. 🙇♂️ Maris Founding Developer