Matrixify
Import, Export, Update and Migrate your store data in bulk
Rating
4.9
feedback
911
chart
#33
All reviews
Review RSS Feed
Nov. 10, 2024
Perfect import/export. Easy to use and super nice interface.
Perfect review - thank you so much from our whole team! 🙏 Maris Founding Engineer
Nov. 7, 2024
The app works well and the team provides absolutely great support.
OMG - thank you for this super great review of yours! 🫶 Maris Founding Engineer
Nov. 4, 2024
A app em si funciona bem se souberes mexer com codigo ou tiveres o mínimo de conhecimento desta área. Penso que podiam ser mais ativos e ajudar nas dúvidas dos clientes como outras app fazem em vez. No entanto, resolveram o meu problema no final. Obrigada.
Oct. 23, 2024
Love it! An absolutely essential app if you are migrating from another platform or if you have a large database of products.
Love you back! Thank you so much for your great review, and for trusting Matrixify with your large migration! 🫶
Oct. 22, 2024
great customer service. the best I ever had via Email. so quick I'm still shocked.
Great review! Those reviews come in with 1-2 days delay, so this response to the review is not so quick. About the e-mail, our Support team feels very appreciated that you liked that. 🥹 Maris Founding Engineer
Oct. 22, 2024
Makes it easier and faster migrating from Woocommerce to Shopify
Thank you so much for appreciating our efforts to make that migration from WooCommerce smooth for you... 🙏
Oct. 17, 2024
I needed to migrate data from Woocommerce to Shopify and with this app it was quick and easy.
Glad we were useful for your migration! Thank you! 🫶
Oct. 15, 2024
Exporting and importing custom metafield data for the purpose of filtering by metafield using Shopify's Search and Discovery App. Exporting of this data is not a native feature in Shopify, Matrixify makes it easy and is intuitive to use. Great for our purposes, we look forward to exploring more of the advanced data management features.
Thank you, thank you - truly, madly, deeply! 🙏
Oct. 11, 2024
An absolute game changer and life saver - the amount of time this app has saved me is truly unbelievable
Oh, wow - your review is also a truly life saver and mood sunshiner! Thank you from all our team! 🫶
Oct. 10, 2024
The Matrixify team is incredibly helpful and responsive. They’ve saved our team countless hours on data uploads and troubleshooting. Absolutely worth the investment many times over!
Oh, wow - what an amazing review for the Friday evening! Thank you a thousand times from our whole team! 🫶
Oct. 6, 2024
excellet must have tool for any ecommerce site, they can improve their filtering documentation
Hello! Thank you so much for your nice review! About the filtering documentation - our Support has reached you on the e-mail with the clarifying question about filtering documentation. We have the Filters documented here in great detail - did you find this documentation? We will be happy to update it with any specific details you are missing: https://matrixify.app/documentation/matrixify-filters-shopify-data-export/ Have a great week! Maris Founding Engineer
Oct. 3, 2024
Professional and helpful customer service. They got me up and running quickly and also made a change to the back end so I could pull some custom data. Very good and accommodating service.
Wow, thank you so much for appreciating our efforts, and being so amazing in the communication. Our team really enjoyed helping you as much as we could. 🫶
Sept. 26, 2024
Really a great app to quickly edit product details in bulk!
Really great review, thank you so much from our whole team! 🫶
Sept. 24, 2024
Very impressed, super easy to work with. The documentation and examples are the best I have seen. I am well used to trial and error with such tools, a refreshing change!
Refreshing review - thank you very much from our whole team! 🫶
Sept. 24, 2024
Great app! Saves us a ton of time.
Great review, thank you so much from our whole team! 🫶
Sept. 18, 2024
This app is a failure. I guess the positive reviews come from people who have 2 collections and 5 products, or left a review before actually using it. The app makes thousands of errors. It never transfers everything, loses photos, collections, makes mistakes, and displays nonsensical messages that have nothing to do with the actual problem. It's a disaster. They should refund everyone. Moreover, when you contact support, it feels like you're talking to an NPC who doesn't understand what you're writing and whose replies are off-topic.
Hello! From the very first e-mail to our Support, this Merchant showed disrespect and anger towards our human Support agent. She has experience of 4+ years in Matrixify Support, and tried her best to help this Merchant to resolve their issues. The issues were assumed functionality which at the moment don’t exist in Matrixify app: importing CSV file that was exported with custom column delimiters; and importing Metafield Definitions. For both of those missing features we have added + points to increase their priority. The ticket was taken over by our COO, but the Merchant still did not want to follow the instructions how the app should be used, and kept harassing our team. We have refunded this Merchant, but that did not stop them to insult us further, and not coming to mutual understanding. Additionally, the Merchant asked us to send them the money to PayPal in exchange for deleting their review. Such behaviour in unacceptable in overall friendly Shopify ecosystem. We will escalate this to the Shopify Legal because this Merchant has violated Shopify Acceptable Use policy in several points. Maris Matrixify CEO & Founding Engineer
Sept. 14, 2024
Matrixify made migration of my old Magento store to Shopify a much easier task than I expected.
Thank you for your appreciation - really glad your migration went smoothly! 🫶
Sept. 12, 2024
I didn't install this but have been charged for it Not a happy customer
Hello! There is no way for us to charge you if you have not installed tha app, and approved the app charge specifically. It all can be done via Shopify Admin only by your Admin users with specific permissions. Please, reach out to our Support. We should be able to tell you which employee and when installed the app and approved the charge. This review comes with 24h delay - just got it now. We will be able to resolve this for you as soon as we can communicate via our Support. UPDATE 2024-09-16: We are trying to reach you to resolve this - over the e-mail, phone, contact form - and there is no response. It is obviously some misunderstanding. We see that the app is being actively used every day, several times per day. Maris Founding Engineer
Sept. 12, 2024
I've been using this app for a good while now, and it's become an indispensable part of our workflow. Brilliant.
Thank you for your brilliant review - sending your love to our whole team! 🫶