Matrixify: Data Export Import

Matrixfy me permite hacer grandes cambios de forma masiva sin la rigidez de las plantillas que shopify te obliga a usar por defecto.

Why does Matrixify require that every user give ITissible, Matrixify's Latvia-based parent company, their personal data including shop owner name, email address, phone number, address? Why is that data necessary for what this app does? Answer: It isn't needed. So why is Shopify condoning ITissible's requirement that Shopify paying subscribers give all their personal data to this private company in Latvia? What are they doing with the personal data? UPDATE A FEW HOURS AFTER I POSTED INITIAL REVIEW ABOVE: Someone from Matrixify called and left a voicemail seeking to "resolve the issue and explain how that owner detail, permission thing works" in Shopify. The person says they sent an email and have not heard back yet. That would be just hours ago, and there is no email not even in spam folder. I see their comment below this also. They're blaming it all on Shopify. They're complaining that I didn't open a ticket with them about this. This is crazy. Matrixify has already wasted a lot of my time, as have the AI assistants that all pointed me here. I'm not going to file support tickets with a company because their data privacy policy is shocking from the limited info they provide at install - just state in clear simple language VERY clearly and publicly what your data policies are. That's it. I'm not going to get half a PhD in this topic, nor in coder-speak (?what is a "scope string"? Why do I have to learn their jobs just to learn what their data privacy policy is?)... not on my time and dime. And no, I'm not going to call them in Latvia. As for their 'explanation' here, Shopify already has the shop owner name, address, phone number, email address, etc - why would user have to agree again to give it to them? That isn't what's happening. Clearly Matrixify has my personal data, that's how they called me on my phone and how they would have emailed me. Just wow.

wonderful experience would recommend to others

Well Done, Unlike the vast majority of app developers everywhere, these folks actually fix something when you tell them that it is broken. My ai projects work brilliantly with this app. And chat lanes need no longer lose continuity thanks to better naming processes. I am very glad to have a paying plan. It really is the only way to get trustworthy CSV files to and from Shopify. [OLD REVIEW] You will continue to have this one star rating until you fix this. Works great otherwise when not directly sabotaging scalable behaviors through ignorant file labeling processes [Export ZIP internal CSV filenames not using Custom file name) Shop: redacted Job ID: redacted Job type: Export Format: Matrixify: CSV State: Finished Plan: Basic Issue / Observed behavior When exporting in Matrixify: CSV format with Zip CSV files enabled, the exported ZIP file correctly uses the Custom file name, but the CSV file(s) inside the ZIP keep generic entity/sheet filenames (e.g. Products.csv) and do not include the custom label. This causes our automation/AI pipeline to misfile the extracted CSV, because it keys off the actual CSV filename after unzip. Additionally, our AI tooling does not always accept ZIP files, so we often need the actual CSV file name itself to be labeled. Expected behavior Either: The CSV file(s) inside the ZIP inherit the Custom file name (at least for single-entity exports), or There is an option to prefix/suffix internal CSV filenames with the custom label (e.g. Export_redacted B segment test_Products.csv), or If only one entity is exported and ZIP is enabled, the single CSV inside the ZIP uses the custom name (instead of the generic entity name). Actual behavior ZIP is named with the custom label. Internal CSV filename remains generic (e.g. Products.csv), so the label is lost once extracted/processed. Job configuration details (from Job redacted) Custom file name: Export_redacted segment test Zip CSV files: Enabled Sheet(s) exported: Products only Started: 2026-04-17 23:01:34 Finished: 2026-04-17 23:01:49 Steps to reproduce Create a new export. Select format Matrixify: CSV. Select Products (or any entity). In Options, set Custom file name to any label. Keep Zip CSV files enabled. Run export and download the ZIP. Unzip the file and check the internal CSV filename(s). Impact Automation/AI misfiles the extracted CSV because the meaningful label is not present on the actual CSV file(s) used downstream. Extra processing is required to rename files after extraction, reducing reliability and increasing complexity. References (current documented behavior) Matrixify format template (Matrixify: CSV is a ZIP that contains per-entity CSV files) Matrixify Import and Export Job Options (Custom Name; Zip CSV files) Request: Please advise if there’s any supported way to have internal ZIP CSV filenames include the Custom file name, or if this can be added as an option.]