Experiences: Events & Tickets
Booking and e-Tickets app for Shopify stores
Rating
4.8
feedback
75
chart
#11,958
All reviews
Review RSS Feed
Feb. 22, 2023
Just installed it and it's pretty straight forward and easy to use! Really excited to be able to offer this off of the Airbnb platform and on my own site. I had a question and hit the chat button and someone got back to me within a minute or two and answered all my questions and was very helpful. So far, I'm stoked!
It's a delight to support you! Your experiences are fantastic and it's clear that you're helping lots of people in your community create fantastic memories together! We look forward to collaborating with you for a long time.
Feb. 19, 2023
This is by far the best event scheduling calendar app that I have found. And I have tried a lot. Will definitely keep using and recommend to others. There are a few minor glitches like having to upload a specific size picture, not being able to customize brand colors on the actual booking page, and having to reload the page after saving. However, every app out there has its own weird idiosyncrasies and I'll take these ones over any other app I've tried. Plus, their customer service is great and the app is continually improving.
Thank you for your positive review! We're really glad to have you as a customer. Also, thanks for your constructive feedback. You've hit on a few things we're currently working on. Here's the status: - Brand colors on the booking checkout flow: We're adding the ability to change the color of the button to be on brand very soon. - Specific picture sizes: That's a theme conflict issue that we're working to not make an issue in the future. - Reload of the page: This is an issue of how we interact with Shopify's draft rules. We're also thinking about how we can make this a more intuitive and reliable experience. Thanks for your feedback!
Feb. 3, 2023
I tried couple of apps for this kind of need. This one is my choice. Good app, guys are awesome, the support is very great.
We are thrilled to have you as a customer and have enjoyed assisting you in your setup!
Feb. 2, 2023
Working with the team at Experiences has been fantastic. They have been easy to reach and supportive in smoothing out the issues we faced.
We are extremely glad to be able to serve you. Your educational experiences for your customers are awesome!
Jan. 16, 2023
Great!Great!Great!Great!Great!Great!Great! Great!Great!Great!Great!Great!Great!Great! Great!Great!Great!Great!Great!Great!Great! Great!Great!Great!Great!Great!Great!Great! Great!Great!Great!Great!Great!Great!Great! Great!Great!Great!Great!Great!Great!Great!
Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!Thank you!
Jan. 4, 2023
サポートは多言語対応しているようで、とても安心して利用できます。 サポートスタッフはとても親切で、knowledgeableです。 基本機能で実現できなさそうな相談をしましたが、工夫やアイデアを凝らして提案をしてくれ、ほぼ希望通りの予約フォームが実現できました。 おすすめです！
Thank you for your positive review. We love having you as a customer! Yes, at this point our support is in English only but we have some tools that help is (mostly) communicate in your chosen language. We look forward to getting to know you better.
Oct. 19, 2022
We are very pleased with the Experiences app so far! It is our first time offering experiences on our store and the Experiences team has made it a seamless process and are always quick to respond to any queries.
Thank you for the positive note; we're really glad to have such an excellent brand like Jill Yoga on the Experiences platform! We love how you're bringing your customers together around your "dance.yoga.sport" mission for fun classes and fitness experiences.
Aug. 23, 2022
Amazing customer service and a really useful, reliable app for us. We like the ability to do multi-day bookings and really customize the look and content of the reminders emails (and that there are reminder emails available!!). Thanks Experiences folks!
Thank you for your generous review! It has been a pleasure for us to serve you for so long, and love the role you play in your community through wild-hand.com. Your workshops look lovely and Philadelphia is lucky to have you!
June 22, 2022
Very impressed with this app. I had a problem, contacted help, and Chip fixed my issue remotely. Excellent service and nice app! Thank you!
Thank you for your gracious review! Your farm looks amazing and your experiences (https://allsortsacres.ca/collections/farm-visits-events) look like they'd be fun and educational. We're glad to have you as a customer! 🐑 🐑 🐑 🐑 🐑
June 14, 2022
The Experiences App fits perfectly into our website and helps us to manage our activities 'in house', some other apps have people leaving your website to book. The support is amazing and they listen to you, even to us small businesses :))
Well, thank you very much! Not only is your positive review generous, your Northern Ireland experiences look amazing! The Craicing North Down Jewellery Making Hygge seems like it'd be an especially amazing time. We're very glad to have you as a customer!
April 11, 2022
I've been really happy with Experiences for my class registrations. There've been hiccups as there would be with literally any technology, and every time I've had a question or issue, they've been super quick and gotten me back on track. At times, the app was not integrating with my theme correctly, and they popped in and fixed it. Other times, I needed to modify things as I learned about my needs and they were so helpful! This is an adaptable app with a friendly and helpful team- highly recommend!
Wow, we appreciate the thoughtful and positive review! Thank you for being our customer and bringing joy to your community through your workshops and classes at The Spool! 🪡
May 26, 2022
I used this app for my new website and it's really easy to use. The design is great and the support is super. Chip and Mark are very friendly and supportive! 5 Stars! :)
We really appreciate your positive review and love having you as a part of the Experiences community. We're all looking forward to helping you succeed with your experiential offerings! ╰( ⁰ ਊ ⁰ )━☆ﾟ.*･｡ﾟ
March 13, 2022
Great app to build your tour company with on the shopify platform. The team is easy to get in touch with and help you when they can.
Thanks so much for the positive review! You've been a pleasure to interact with. And we can confidently say if you're looking for a fun family activity on the Gulf coast, going shark tooth hunting on Manasota key is just the ticket! 🦈
Feb. 7, 2022
Great app, especially great value. Our museum uses it to schedule all of our tours, shows, lectures and limited capacity events. The app is simple to use and any time we've had a new need or issue they have found a way to work it out. They'd get 5 stars from us for service alone, but the app works great too.
Thank you so much for your positive review. We have definitely enjoyed serving the Locust Grove crew for some time now and look forward to sharing your success with you! ໒( , ⊙ – ⊙ , )७
Nov. 22, 2021
Fantastic app for selling class and event experiences on Shopify. The support from Chip and his team is extremely detailed and prompt. Highly recommended.
Thank you for the positive review. It's a bit of a flight from Seattle to Australia, but looking at your locations and learning experiences almost has us shopping for airfare! Thanks for being our customer and we look forward to sharing in your success. ( ˘▽˘)っ♨
Sept. 7, 2022
Great potential with this app but MANY regular glitches that requires tech support. Seems unfinished.
I'm glad we were able to troubleshoot your issue and help you solve it! After reviewing our successful support thread with you, it looks like a third-party app that “unpublishes” products by deleting them and “republishes” them by creating new ones and that seems to have created some problems. Glad to still have you on board! ╰(◕ᗜ◕)╯
Sept. 17, 2021
After looking through about 10 different apps experience has got to be the cleanest one I've found for managing my bookings. It has all the features I need and easy to set up. I did find a small bug with my theme and the app not agreeing (I don't understand why) but Chip on the live chat was really quick to fix it all. Excellent app and even better customer service. Thanks!
Thank you for your positive review! Happy customers are as sweet to us as your delicious-looking chocolates must be to your own customers. We're glad you're part of the Experiences family! ᕕ( ՞ ᗜ ՞ )ᕗ
Aug. 3, 2021
Our organization uses this app to allow customers the option to pre-book their tickets and for us to manage the numbers of guests we have per day. This has been crucial to our busy tourism season and allowing us to open safely to the public during the Covid-19 pandemic. The Experiences App team provides fast responses to our questions and helped our Online store be a success.
Weytkp Barkerville, thanks for that encouraging review! We are thrilled to partner with you to provide people booked access to your amazing venue way up there in British Columbia's beautiful central territory. We hope to have a long and prosperous relationship with you. And if we're ever desperate to learn about the evolution of Edwardian underwear or try our hand panning for gold, we'll make the trek to see you!
Aug. 3, 2021
This app is very useful and user friendly. The development team is easy to work with and very accessible. If you are looking for a way to incorporate event bookings into your Shopify site, check out the Experiences App!
Thank you for your wonderful review, we love having you as a customer! Your wine experiences (https://www.rgnywine.com/collections/visit) look amazing and hopefully, we can come for a visit next time we're on the east coast! “A man may acquire a taste for wine or brandy, and so lose his love for water, but should we not pity him.” ~ Henry David Thoreau
June 18, 2021
As a newer user - we implemented Experiences to book clients into our dog park. The app functions well for booking, and is easy to use - so if you are looking for a basic program, this works. However the customer service since passing the Trial Day has been nilch. All support tickets go unanswered and when waiting on their online chat, it just lingers. I have yet to get a response on implementing links on the description, ability to use simple things such as BOLD or UNDERLINE. Will be looking to book Tip or Sesami instead due to their customer service reviews. I just think it is distasteful that Customer Service was soooo good during our Trial time, which gave false expectations.
I'm really sorry we dropped the ball on this. It looks like we left your inquiry open for 3 days while we were investigating an issue with why our editor is stripping out some HTML. We should have gotten back to you faster with a progress check-in. We definitely don't prioritize customer service only during the software trial period. Our mission is to support our customer's businesses consistently and provide the best support we possibly can, all the time. We wish you great success with your business and hope that you find a solution that works for you.