Shipway: Logistics Aggregation

July 19, 2023

Great service and supportive staff. Prince is available anytime for support, Satisfied with the service quality and also they deliver the desired results.

Nov. 22, 2023

The service was good at first, but it went downhill afterward. They don't respond to messages or calls, and their support is slow. As a business, we have to manually call the courier to pick up orders since there's no automation. Many packages don't get delivered, and there's no help to fix this. Payments, refunds, and other money matters are unclear, making things worse. After they onboard you, they don't answer calls or messages. It seems like they only care about hitting their targets and not about helping customers. It's just bad service after a while. They need to do better.

July 19, 2023

The Shipway Panel is use friendly. 1. Prettly simple design & use-case, covers most of the Logistics Needs. 2. Reports and analysis helps for understanding of your progress. 3. Might face glitches sometimes (but that is resolved by team in no-time) 4. Team is Prompt in response & supportive. (delivery escalations take some Turn Around time) 5. KAM support is a big help. 6. Panel can improve in real-time responses

July 4, 2023

extremely bad service have been asking them to complete the account setup so that we can start shipping but no one responds. At the end tired of following up and deleting the app. Not happy with the customer support , they are not prompt about the commitments and don't care about what customer wants to do with the app.

April 6, 2023

End to end shipping solution. Extremely Happy with the service and support received from Shipway team. I can hands down say its way better than shiprocket. A big Thanks to Mr Azeem for onboarding us and resolving all our queries in quick time.

March 28, 2023

The customer support team was incredibly helpful, and order processing has become quite smooth. Great app!

March 15, 2023

Best app in the market. We have tried all other app but cannot beat this in everything like rates, service, etc. We have 2 ecommerce website & using this for both the website.

March 10, 2023

Great service with good customer support, any eCommerce platform doesn't ask more than this and Shipway is very adequate to fulfill them both. customer support is also very helpful to resolve escalations

March 9, 2023

We have been using Shipway app for the past 6-7 months. Reliable and quick response customer support and reasonable prices. Would advise and recommend this app before any other giant.

March 9, 2023

I am Using Shipway since last 3 month, amazing experience. Team is very supportive, provide quick solutions.

March 9, 2023

It a nice app. vey useful for small business ! loving it and using it from last 6 months no issues at all

March 9, 2023

Helping hand for my small business! In spite of technical glitches, it ensures for timely delivery!!

Oct. 18, 2022

It a nice app. vey useful for small business ! loving it and using it from last 6 months no issues at all

July 29, 2022

Helps streamline our Return process and has excellent support. Should not look at any other apps. Thank You.

July 29, 2022

We are Using Shipway for the last 1 month, Nice experience. The team is very supportive and provides quick solutions.

May 26, 2022

Great app. It was recommended by Kajal Yadav, and she is in touch with our company, Kajal has been very helpful and consistently helping us to achieve our goals with shipway. Great work team.

April 29, 2022

This is very good one stop logistic automation. Kajal form support team is great. Currently I am using this app form my 2 store. Really love it.

Jan. 13, 2022

It has been over a month since I am using this app for my order processing and returns and I can already see the difference in the quality of work! The app is great in terms of automations and suits most of my needs. They constantly have new developments and their softwares are up to date. The app has helped reduce manual work tremendously and has improved efficiency. I have been in constant touch with Kajal, Laxmi and the entire team who have been of great help and support right from on boarding till today. Highly satisfied with their services!

Jan. 7, 2022

Great Application for shipping solutions, the service is smooth and straightforward. Great customer support from beginning to end of the process. I would surely recommend others to use this application.

Nov. 13, 2021

Didn't work for us. Don't know how people have given 5-star ratings. 1) Firstly, they don't have decent courier options like bluedart or FedEx. Only metro cities get these courier options. 2) No one came to pick up the parcel when we used ecom /delhivery as per their insistence. 3) order tracking link(for delhivery/Ecom) on shopify takes you to DHL tracking page!! 4) New orders are not synced from shopify even after repeated attempts. 5) interface is too complex unlike others and there is no one click booking. 6) You cannot cancel an order on your own if you want to change/ cancel the courier for some reason. 7) Customer support only provides lip service just like other shipping aggregators. We tried this app after reading the positive reviews but it turned out to be worse than the ones we are currently using.