All reviews

Rating Breakdown

  • 5
    93% (248 ratings)
  • 4
    5% (13 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 96% (258)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 15, 2020

Easy customization. Effortless live chat for you and your customers. It even has guest chat option for customers that don't want to log-in their facebook account. Great costumer service. Strongly recommend.

Store

Vokaal

Using app

3 days

Total reviews

8

Average rating

4.0

5 / 5 Share

Aug. 14, 2020

Support is amazing, super fast and great to deal with. App is excellent works exactly as it says and has been an extremely valuable asset to our business thanks.

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 4, 2020

very useful. and the most important is that the customer service is great. Thank you very much for this APP.

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 9, 2020

Perfect and fast support. After I installed the app it did not work. Asked support and they found that one code line was missing in my store. Once I added it to theme.liquid - it worked

Using app

42 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2020

Very simple, does excactly what I want & is easy to use. I would recommend this app! The coolest part is, that you can even change the chat icon logo and color!

Using app

7 days

Total reviews

5

Average rating

3.8

5 / 5 Share

June 10, 2020

This app is very easy to use, the customer service staff is very good, helped me solve all the problems, I believe with this app, my business will be better and better

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2020

Great app who do the work, amazing support who is fast and really love to help. thank you so much for you work.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2020

Great app . very easy to install and easy to move where you want on the store. very responsive customer services. would defo recommend. we tried a few and this one Just worked the best. had a few questions and they were resolved va ntant chat . highly recommended!

Using app

About 1 month

Total reviews

2

Average rating

5.0

4 / 5 Share

May 19, 2020

I use this app to engage customers at real time to address questions and concerns and it works really great. It has many nice automated features and is quite to set up. It quite helpful in making customers feel cared for. Amazing! I definitely recommend.

Using app

8 days

Total reviews

5

Average rating

4.4

5 / 5 Share

May 8, 2020

Super fast reply and kingly help to solve the problem in minutes. Strong recommend to every one's store.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2020

Doesn't seem to be working today. Not sure if the app broke down, or something like that. Reliability is important. Works perfectly again after some tweaks to whitelist my website on facebook page.

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thanks for feed our app! I have checked and see the issue: "Refused to display" from facebook api. I think the issue due fb page missing whitelist domain or setup private age, country restrict for manual add whitelist domain: https://developers.facebook.com/docs/messenger-platform/reference/messenger-profile-api/domain-whitelisting/ for setup restrict: https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin/#login Regards, Kien

5 / 5 Share

March 27, 2020

It's an useful app, and it's what I'm looking for :) This app can be used easily. I hope the team can develop more. Thanks the team :)

Using app

Almost 2 years

Total reviews

9

Average rating

4.7

5 / 5 Share

Feb. 27, 2020

Great app to communicate with customers. It helps us increase our ROI and get more orders. More important, it's FREE:D

Store

Rotrics

Using app

About 1 hour

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 24, 2020

I just installed the app and so far so good. Very easy to integrate and self-explanatory. What I like the most about the app is that its free

Using app

3 minutes

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 22, 2020

App works well. We find that it helps customers have confidence in choosing our products when they can talk to a real person.

Using app

31 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2020

Really appreciate this app. Free and efficient on our website, that's all we needed to be able to chat with our customers. Thanks

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2020

I was looking for ways for my customers to provide feedbacks or enquire help from me. I think this app will be a great help to boost my business. Great job.

Using app

12 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2020

Muy buena app muy facil de configurar y funciona de manera correcta no he tenido ningun problema con ella.

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2019

Easy to use, I like it very much, highly recommended if your customers like to chat in facebook messenger!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2019

Very great app! Very helpful for our business! Very recommendable to all Shopify users. You can answer from your website to your own handy mobile phone anywhere because of the FB app too.

Using app

4 days

Total reviews

1

Average rating

5.0