Omega Messenger, WhatsApp Chat
Facebook Messenger & WhatsApp Chat for Shopify Store
Rating
4.9
feedback
536
chart
#646
All reviews
Rating Breakdown
Review RSS Feed
Jan. 17, 2022
This app has help connect to my customer who are hesitant on subscribing. I had technical difficulties when I changed theme but the team was fantastic. The support they provide is surreal. Thank you so much for all you’ve done.
Hi Pure Bengals, We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app. Best regards! Kaylee - Omega Team
Jan. 16, 2022
just awsome this is very good app i really like expectiing more feature in future line instagram plugin and product catalogue in messenger chat
Hi Andaaz Collection Deals, We’re so delighted to hear that you chose our app for your store! It’s an honor to be a part of your business, and we hope your experience here made it extra special. We wish you many more years of success and look forward to working with you for many years to come. All the best, Kaylee - Omega Team
Jan. 13, 2022
I have NO idea why Facebook doesn't make their own app. I'm glad someone else put in the effort to make something so helpful.
Hi azul-labs-store Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team
Jan. 11, 2022
Very great tool and service. I got a lot of help from Joy. And the tool upgraded with some new function. I'll make full use of it.
Hello isneon, We can’t thank you enough for your kind review of your experience with our app and the assistance from Joy - a member of our support team. We are always grateful to customers like you who help us to improve our level of service. If you need our help in any case, we are available here to help you. Wish you a successful business! Kaylee - Omega Team
Jan. 11, 2022
great support! i had some issues but could connect with the support and solve it very quick. appreciate the help
Hello PardonMyKicks! Thank you so much for giving us such wonderful words. Our Team here is very delighted to see your comment, especially our support team. We always would like to provide you the best service that you deserve. Please feel free to contact us if you need our assistance! All the best, Kaylee - Omega Team
Jan. 6, 2022
Although many of my customers usually contact us via email, I still recommend the app to the merchants who need to communicate with your customers in real-time. I like the feature of sending the order information to messenger, it creates a better connection between buyer and seller.
Hi Homeinnk Print! I so appreciate you taking the time to share your experience with our app. It is customers like you that help keep our lights on, and we couldn't be more grateful to see you with us. Thank you again for your honest feedback! Kaylee - Omega Team
Jan. 5, 2022
service was excellent really satisfied with the help that was given, maybe just work on how quickly the team can resolve issues
Hi Dress Me Up Dress Hire, We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app. Best regards! Kaylee - Omega Team
Jan. 3, 2022
Big thank from Samadoolcoffee we love you guy so much this app working really well with our shop and our customer appreciated your hard work
Hello Samadoolcoffee I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you satisfy with our app and our support team. We will not be able to stand in this market for this long without customers like you. If you have any questions or need assistance from us, we're more than happy to support you! Kaylee - Omega Team
Dec. 31, 2021
Very nice application and customizable at will. It stopped working without me knowing why, but the support team solved my problem very quickly. Thanks to the whole team.
Hi Le Vintage Illuminé Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work Let us know whenever you have any questions about the app. Best regards! Kaylee - Omega Team
Dec. 30, 2021
App works great - Really like the features - Still working on connecting to Mobile.. But the virtual assistant, Malak was very helpful and got me connected to support and collaborators.. Understand that every theme is different and may require some tweaks get working correctly however I am confident this is a great app once you get it running..
Hello devildaves.com, We can’t thank you enough for your kind review of your experience with our app and the assistance from Malak - a member of our support team. We are always grateful to customers like you who help us to improve our level of service. If you need our help in any case, we are available here to help you. Wish you a successful business! Kaylee - Omega Team
Dec. 28, 2021
Nice app and GREAT supports provided by Joy. I am actually a guy with endless questions. So do appreciate the kind and patient help provided by Joy!
Hi ALTHEANRAY, Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Kaylee - Omega Team
Dec. 25, 2021
We had been looking for live chat app with customization options and this app has it all. Great customization options and very user friendly!
Hello Zaytun Vitamins! I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you satisfy with our app. We will not be able to stand in this market for this long without customers like you. If you have any questions or need assistance from us, we're more than happy to support you! Kaylee - Omega Team
Dec. 20, 2021
有這個應用程式裝在網站上，輕鬆完成了線上客服的功能，很是方便。 讓我印象深刻的是，當我提出操作上的問題時，Omega的客服人員Joy N.很快地與我聯絡，並清楚告知解決辦法。 對此我很滿意，我給五星好評，並且推薦其他開發者使用這個app！
你好 福爺出任務 深感君论。 吾甚喜子之应用程序有以验之。 吾团队时为君决之。 若须更多助,请与时相闻。 祝君今日愉快! 凯莉 - 欧米茄团队
Dec. 17, 2021
This is awesome app for fb live chat. I recommend this app to your shopify websites . Good Job Omega
Hi Beauty First Spa We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team
Dec. 16, 2021
She was kind, fast, and accurate. I can say that the excellent customer service is in her vains. Thanks!
Hi Zafreesia We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app. Best regards! Kaylee - Omega Team
Dec. 15, 2021
great help from joy. one of the support of omega them. I highly recommend this app. very accurate and precise. keep up the great work
Hi KartVill Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Kaylee - Omega Team
Dec. 12, 2021
Helped me a lot with communicating with my clients. The app is great, easy to use! Highly recommended!
Hi wiZZZ Store PH, Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app. We are committed to providing outstanding service for the customer and it’s great to know that we’re meeting this goal. Thank you again for taking the time to share your feedback with us – it’s always appreciated. Best regards, Kaylee - Omega Team
Dec. 7, 2021
facile d'utilisation et relié à Facebook! des personnalisation intéressantes. Enfin un tchat simple et gratuit.
Bonjour wishop! Merci beaucoup de nous avoir donné des mots si merveilleux. Notre équipe ici est très ravie de voir votre commentaire, en particulier notre technicien. Nous souhaitons toujours vous offrir le meilleur service que vous méritez. N'hésitez pas à nous contacter si vous avez besoin de notre aide ! Tous mes vœux, Kaylee - Équipe Omega
Dec. 7, 2021
Excellent customer service on Live Chat with Joy who helped me get the app installed as I had issues with certain browsers
Hello Finishing Touches Group, We can’t thank you enough for your kind review of your experience with our app and the assistance from Joy - a member of our support team. We are always grateful to customers like you who help us to improve our level of service. If you need our help in any case, we are available here to help you. Wish you a successful business! Kaylee - Omega Team
Dec. 7, 2021
It is very easy to set up and works pretty well on my site. The team members are so kind and they always respond very soon to solve my question. High recommend!
Hi DELOMO, Thank you so much for your review! I am so glad to hear that the app is working well and that you are enjoying it. We take pride in our customer service, if there’s anything else we can do, please let us know. Best regards, Kaylee - Omega Team