All reviews

Rating Breakdown

  • 5
    92% (476 ratings)
  • 4
    4% (19 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (13 ratings)
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5 / 5 Share

Jan. 25, 2022

Fast installation. I had a few problem when I first tried to install the app and now it works really fine ! Easiest installation ever :) Thanks again !

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi DeluxeDrip Thank you for your review! I’m so glad to hear that you are happy with our app. We’re always looking for ways to improve the experience of our app, but it’s great to know that we are on the right track. Let me know if there is anything else we can do to make your experience even better. All the best, Kaylee - Omega Team

4 / 5 Share

Jan. 21, 2022

Malika is a great customer service representative for this app! Helped me out with my problem in a good way.

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi Zezam Art We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team

5 / 5 Share

Jan. 20, 2022

Très pratique sur ma boutique je recommande de mettre un bouton messenger afin de conseiller au mieux vos clients

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Salut Merci d’avoir pris le temps de partager cette note positive! Nous nous assurerons de partager cela avec l’équipe du magasin pour leur faire savoir qu’ils continueront le travail incroyable. N’hésitez pas à nous contacter si vous avez des questions. Tous les meilleurs! Kaylee - Équipe Omega Kaylee - Omega Team

5 / 5 Share

Jan. 19, 2022

Great app and customer support, They literally help grant me a minor feature I've requested for free. Thank you so much

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Rawlulu Cosmetics Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Kaylee - Omega Team

5 / 5 Share

Jan. 17, 2022

This app has help connect to my customer who are hesitant on subscribing. I had technical difficulties when I changed theme but the team was fantastic. The support they provide is surreal. Thank you so much for all you’ve done.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Pure Bengals, We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app. Best regards! Kaylee - Omega Team

5 / 5 Share

Jan. 16, 2022

just awsome this is very good app i really like expectiing more feature in future line instagram plugin and product catalogue in messenger chat

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Andaaz Collection Deals, We’re so delighted to hear that you chose our app for your store! It’s an honor to be a part of your business, and we hope your experience here made it extra special. We wish you many more years of success and look forward to working with you for many years to come. All the best, Kaylee - Omega Team

5 / 5 Share

Jan. 13, 2022

I have NO idea why Facebook doesn't make their own app. I'm glad someone else put in the effort to make something so helpful.

Using app

12 minutes

Total reviews

6

Average rating

5.0

Developer Reply

Hi azul-labs-store Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team

5 / 5 Share

Jan. 11, 2022

Very great tool and service. I got a lot of help from Joy. And the tool upgraded with some new function. I'll make full use of it.

Store

isneon

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello isneon, We can’t thank you enough for your kind review of your experience with our app and the assistance from Joy - a member of our support team. We are always grateful to customers like you who help us to improve our level of service. If you need our help in any case, we are available here to help you. Wish you a successful business! Kaylee - Omega Team

5 / 5 Share

Jan. 11, 2022

great support! i had some issues but could connect with the support and solve it very quick. appreciate the help

Using app

2 months

Total reviews

7

Average rating

5.0

Developer Reply

Hello PardonMyKicks! Thank you so much for giving us such wonderful words. Our Team here is very delighted to see your comment, especially our support team. We always would like to provide you the best service that you deserve. Please feel free to contact us if you need our assistance! All the best, Kaylee - Omega Team

5 / 5 Share

Jan. 6, 2022

Although many of my customers usually contact us via email, I still recommend the app to the merchants who need to communicate with your customers in real-time. I like the feature of sending the order information to messenger, it creates a better connection between buyer and seller.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Homeinnk Print! I so appreciate you taking the time to share your experience with our app. It is customers like you that help keep our lights on, and we couldn't be more grateful to see you with us. Thank you again for your honest feedback! Kaylee - Omega Team

5 / 5 Share

Jan. 5, 2022

service was excellent really satisfied with the help that was given, maybe just work on how quickly the team can resolve issues

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Dress Me Up Dress Hire, We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app. Best regards! Kaylee - Omega Team

5 / 5 Share

Jan. 3, 2022

Big thank from Samadoolcoffee we love you guy so much this app working really well with our shop and our customer appreciated your hard work

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Samadoolcoffee I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you satisfy with our app and our support team. We will not be able to stand in this market for this long without customers like you. If you have any questions or need assistance from us, we're more than happy to support you! Kaylee - Omega Team

5 / 5 Share

Dec. 31, 2021

Very nice application and customizable at will. It stopped working without me knowing why, but the support team solved my problem very quickly. Thanks to the whole team.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi Le Vintage Illuminé Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work Let us know whenever you have any questions about the app. Best regards! Kaylee - Omega Team

5 / 5 Share

Dec. 30, 2021

App works great - Really like the features - Still working on connecting to Mobile.. But the virtual assistant, Malak was very helpful and got me connected to support and collaborators.. Understand that every theme is different and may require some tweaks get working correctly however I am confident this is a great app once you get it running..

Using app

About 1 year

Total reviews

9

Average rating

4.6

Developer Reply

Hello devildaves.com, We can’t thank you enough for your kind review of your experience with our app and the assistance from Malak - a member of our support team. We are always grateful to customers like you who help us to improve our level of service. If you need our help in any case, we are available here to help you. Wish you a successful business! Kaylee - Omega Team

5 / 5 Share

Dec. 28, 2021

Nice app and GREAT supports provided by Joy. I am actually a guy with endless questions. So do appreciate the kind and patient help provided by Joy!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi ALTHEANRAY, Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Kaylee - Omega Team

5 / 5 Share

Dec. 25, 2021

We had been looking for live chat app with customization options and this app has it all. Great customization options and very user friendly!

Using app

6 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hello Zaytun Vitamins! I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you satisfy with our app. We will not be able to stand in this market for this long without customers like you. If you have any questions or need assistance from us, we're more than happy to support you! Kaylee - Omega Team

5 / 5 Share

Dec. 20, 2021

有這個應用程式裝在網站上,輕鬆完成了線上客服的功能,很是方便。 讓我印象深刻的是,當我提出操作上的問題時,Omega的客服人員Joy N.很快地與我聯絡,並清楚告知解決辦法。 對此我很滿意,我給五星好評,並且推薦其他開發者使用這個app!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

你好 福爺出任務 深感君论。 吾甚喜子之应用程序有以验之。 吾团队时为君决之。 若须更多助,请与时相闻。 祝君今日愉快! 凯莉 - 欧米茄团队

5 / 5 Share

Dec. 17, 2021

This is awesome app for fb live chat. I recommend this app to your shopify websites . Good Job Omega

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Beauty First Spa We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team

5 / 5 Share

Dec. 16, 2021

She was kind, fast, and accurate. I can say that the excellent customer service is in her vains. Thanks!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Zafreesia We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app. Best regards! Kaylee - Omega Team

5 / 5 Share

Dec. 15, 2021

great help from joy. one of the support of omega them. I highly recommend this app. very accurate and precise. keep up the great work

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi KartVill Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Kaylee - Omega Team