O: Chat buttons & Contact Form
Get leads: Facebook Messenger, Chat buttons and Contact Form
Rating
4.9
feedback
269
chart
#372
All reviews
Review RSS Feed
Aug. 3, 2021
This app is very intuitive to use. The support is super responsive and resolves the issues in the shortest time possible. I highly recommend this app.
Hi Gigatech Gadgets, We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Omega Team
July 28, 2021
Great Customer Service. I had issues setting up the app on Shopify and the CS team was able to help really fast.
Hi BAKES SAIGON, Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Omega Team
July 19, 2021
Very good app! It has more opportunities, unlike the same apps. Support team great, quickly and pleasured :) Stella very helped me today ^_^
Hi Maple Holistics, Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Omega Team
July 15, 2021
Very practical, solve the problem and team respond perfectly in time. Will continue to use，thank you
Hi FOCALLURE ONLY OFFICIAL SITE, Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Omega Team
July 13, 2021
This app works really great for our online store. The best live chat plugin for eCommerce stores. Highly recommended!
Hi PartsPro.PH! Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out! Omega Team
June 28, 2021
I hardly ever write bad reviews but the support is horrible and SUPER slow. It's been 5 days now and I still have an unresolved issue in which case the app is not even working for me at the moment. I am happy to remove the review if someone can please help me.
Hello there! Thanks for taking your time to let us know about your experience and we are sorry about the delay due to the weekend. Our team has reached you again after receiving your reply from the chat support system. Could you please check again and let us know? It is the customer like you to help us move on and we always want you to be happy with our app. Looking forward to hearing from you back. Best regards, Omega Team
June 23, 2021
We are glad to be able to chat with our customers live with this app. Also, really helpful Omega customers support team.
May 3, 2021
Needed a bit of help with the placement and contacted the developers via messenger. Promptly replied and resolved the problem on the same day.
April 23, 2021
App is easy to configure. Beautiful customizations and the customer service is EXCELLENT. Within minutes they were helping me with some theme customizations and within 15 minutes all was customized and working beautifully. Thank you!
March 4, 2021
Very useful program, the service is also very good, their customer service can always help me solve the problem in a very short time. It is also very convenient to use, it is very convenient to use this program to communicate with customer service
March 3, 2021
GREAT APP and even greater customer support. Tried other chat apps but this is just the easiest to use for my site. Had a minor issue and they help you out right away.
March 1, 2021
I've tested a few apps this is definitely one of the simplest, also great customer service. Will continue to use thanks!
Using app
5 months
Total reviews
1
Average rating
5.0
Feb. 23, 2021
When we meet problems in running this app, the customer service team quickly responded and fixed them, so we would highly recommend people to have a try!
Feb. 2, 2021
This app is good for staying in communication with customers hitting your site. You can handle questions/comments through it. Also good for building trust if your customers know there is someone there to talk to. This app has good support too, they helped me fix something when I couldn't.
Dec. 27, 2020
Quick install, Support multi-language, It works well. _____________________________________________________________
Dec. 23, 2020
The app does exactly what I need it to do and when I asked for support the service was efficient (considering they are on a different time zone than me (montreal)). I am satisfied
Dec. 23, 2020
I just installed this app. I choose it because I can add the customers who chatted with me as a friend.
Dec. 2, 2020
Needed help, hope this was nothing, prove to be more complex. The came in, via TeamViewer and didn't quit until this work. I am very happy and impress just by the service. I really have high hope for this apps, now that i have seen them work. I recommend.
Nov. 16, 2020
I had some question regarding my integration and I got quickly and very good helped by Cong from customer support. I can recommend everybody this app/integration!!