All reviews

Rating Breakdown

  • 5
    93% (248 ratings)
  • 4
    5% (13 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 96% (258)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 19, 2021

Funziona benissimo, la installo sempre tra le prime app perché è veramente il top! Assistenza eccellente.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Ciao Scriptura Pelletteria, Grazie mille per aver dedicato del tempo a fornire feedback. Siamo così lieti che valuti il nostro servizio come 5 stelle mentre ci sforziamo di fornire proprio questo a tutti i nostri clienti. Sentiti libero di scriverci una linea tramite il canale Live Chat, siamo più che felici di aiutarti! Buona giornata! Kaylee - Omega Team

5 / 5 Share

Nov. 18, 2021

Easy to set up and convenient. Have been looking for an app that will work perfect for my webpage. The previous app that I downloaded did not work perfectly.

Using app

29 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi Titan Badminton! Thank you for sharing your experience while using our app. We will continue our efforts to continue to meet your requirements and expectations and give you the kind of service you deserve. Please feel free to let us know if you need any further assistance from us! Kaylee - Omega Team

5 / 5 Share

Nov. 14, 2021

excellent app!! i recommend it 100% it help me a lot to connect with my costumers. thank you so much.

Using app

1 day

Total reviews

5

Average rating

5.0

Developer Reply

Hi Unifable, Thank you for taking a moment to share your experience at Omega. We’re proud to deliver great value to our customers, so we’re delighted that you found our app to be helpful. Please reach out to us if you need any further assistance! Sincerely, Kaylee - Omega team

5 / 5 Share

Nov. 5, 2021

4am in the morning, I had an issue. It was tackled and solved within 20 minutes. Excellent customer service!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi Athena's by Katie Amero, Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Omega Team

5 / 5 Share

Oct. 29, 2021

Very easy to set up and works great. New cool features coming aswell :) This app makes my day easier, and that is always a nice thing :)

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app. Best regards! Omega Team

5 / 5 Share

Oct. 27, 2021

Cocochine Coffee Great app and amazing customer service. Have been using this app since the start of the website and I must say I am very happy with it Highly recommend

Using app

8 months

Total reviews

3

Average rating

4.7

Developer Reply

Hi Cocochine Coffee, Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Omega Team

5 / 5 Share

Oct. 25, 2021

Great app, easy to setup and fantastic customer service. I had an error in the configuration of the facebook page and they helped me to solve the error.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Fajas Colombianas Shop, Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work! Let us know whenever you have any questions about the app. Best regards! Omega Team

5 / 5 Share

Oct. 20, 2021

This team is very efficient and they responded promptly to questions. I am very grateful to Joy and her colleagues for helping me solve the problem. Recommend to everyone, they are really great! !

Using app

About 18 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hi Southood, Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Omega Team

5 / 5 Share

Sept. 30, 2021

It serves me well, I will be looking forward to more. The customer service is excellent, free offer thanks

Using app

About 1 hour

Total reviews

4

Average rating

4.8

Developer Reply

Hi vintage soccer jersey, We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app. Best regards! Omega Team

5 / 5 Share

Sept. 24, 2021

Joy customer service helped me carefully test and set it up step by step, very good Solve the problem, normal use, no slowdown at present

Store

awanfi

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi awanfi, We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Omega Team

5 / 5 Share

Sept. 22, 2021

Very helpful and speedy customer service - I had trouble with installation, but was guided through very quickly

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hi Her Hands, Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Omega Team

5 / 5 Share

Sept. 21, 2021

Chat is ok, I can only recommend it to anyone. It is much better than original one from FB. Works faster

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi shopvgeu, We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app. Best regards! Omega Team

5 / 5 Share

Sept. 20, 2021

Thank you Omega Team for your quick response. I'd appreciate your support for fixing my concern about your app. Hope more users to use this app, it'll help you a lot especially when you need a live chat that redirects to messenger inbox.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Promac PH, Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Omega Team

5 / 5 Share

Sept. 15, 2021

Amazing service! The app was unsuitable for my theme and the customer support resolved it in less than an hour!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hi Starlight Jewellery Singapore, Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Omega Team

5 / 5 Share

Sept. 1, 2021

Fantastic customer support, and quick solutions are given.| Loyal customer for many more years to come.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Bunny Bodies, We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Omega Team

5 / 5 Share

Aug. 28, 2021

Really easy to use, efficient and effective app. Works well with my website, recommend this app very much

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Elliott & Carmen, Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out! Omega Team

5 / 5 Share

Aug. 5, 2021

Great support. Great app. Response was so quick and our problem was solved easily by support staff. Thank you.

Using app

About 9 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi 糀屋三左衛門, Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Omega Team

5 / 5 Share

Aug. 4, 2021

Great, fast and helpful support! You solved my problem in a few hours and got specific help from you. Thanks!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Neoplantorg, We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Omega Team

5 / 5 Share

Aug. 3, 2021

This app is very intuitive to use. The support is super responsive and resolves the issues in the shortest time possible. I highly recommend this app.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Gigatech Gadgets, We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Omega Team

5 / 5 Share

July 28, 2021

Great Customer Service. I had issues setting up the app on Shopify and the CS team was able to help really fast.

Using app

About 2 hours

Total reviews

2

Average rating

4.5

Developer Reply

Hi BAKES SAIGON, Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Omega Team