Omega Messenger, WhatsApp Chat
Facebook Messenger & WhatsApp Chat for Shopify Store
Rating
4.9
feedback
536
chart
#646
All reviews
Rating Breakdown
Review RSS Feed
April 20, 2022
Encounter some issue, no clue about it. Joyce came, she heard, she saw and she resolved my issue in a swift. Really awesome feeling. Thanks a million Joyce!!
Weβre pleased that Joyce was able to provide you with exceptional service! We sincerely thank you for taking the time to share your thoughts with us. π» π
April 19, 2022
Their support is fantastic. Diego was able to help me right away. I look forward to utilizing the integrations they have to offer.
Wow π―, thanks for your positive feedback. I was surprised by it and feel glad to know that you are happy with our service and app. Much love from Diego. β£οΈ π π
April 19, 2022
Amazing customer service, Carlos helped me in the whole process!! Really had a great experience!!!!!
Thank you so much for your sharing πππ! Our team, especially Carlos, will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users πππ§‘
April 19, 2022
The customer service/support team was amazing. Joyce helped me to integrate everything for my store. They are very motivated and willing to help you out. This app is amazing, easy to customize, and includes tons of features. In the beginning it didn't work...
Youβve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. Weβre grateful that we had the opportunity to support you. Cheers from Joyce!
April 19, 2022
The team and Joyce are really helpful and help me to setup all of my facebook message app, and now it works perfectly.
Wowowwww youβre a PEACH π ! Thanks for your amazing review π€ Joyce is on cloud nine π₯° Hope for nothing but your businessβs growth π₯π _Cheers from Joyce_ π₯°
April 18, 2022
Great app and really good service when I needed help!! The logo looks professional on every device. - Crochetmilie
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing the Omega Facebook Messenger - Live Chat app. We look forward to serving you for many years to come!
April 18, 2022
Good product is worthy of sincere reviews from consumers, if there is something I need to add WhatsApp and chat windows to open other social media features, my other 6 sites use this chat feature, and I will change to an annual plan
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
April 18, 2022
Excellent service! I am satisfied. Apps work great. Recommend with confidence. I've been working with them for 3 years. Thank you team Omega
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Weβre here for you anytime.
April 18, 2022
I like this app very much! The customer service staff solved my problem quickly, highly recommend!!!!
You're Sharp! π Thankssss the legend for the review. Our support team truly appreciates when users like you have a great experience with Facebook Messenger - Live Chat.
April 13, 2022
Great app which works really well and just what I was looking for. I was having problems trying to set it up as I'm not that good with technology but I chatted with the support team and Joy was so helpful, even to the point where she did it for me. Thank you.
Thanks for leaving our business a 5-star rating, it's truly appreciated! π π You made our day brighter πππ Cheers from Joy!
April 12, 2022
I really liked the app and the features. highly recommended and would use that on my other stores as well
Youβre super cool, TainanJosh. Thanks, big time for the kind words πππ»πππ»πππ» It means a lot to the team.
April 11, 2022
We just started using this app on our website. It's a nice addition. We had a few questions and the team responded to them in a quick matter
You rock Magic Resin USA! Thanks for your amazing review π€ our customer support team was doing cartwheels after reading your review of their workπ₯° Hope for nothing but your businessβs growth π₯π
April 8, 2022
i like the serivce very much . because when i uninstall the app and the rep told me the way how to remove the code to help my speed for the store.
Youβre super cool. Thanks, big time for the kind words πππ»πππ»πππ» It means a lot to the team.
April 7, 2022
This application is phenomenal. With many different customizable things to do, along with the live chat customer service, I encourage others to install this application. Joy & Diego with the support team were super quick to help me figure out an issue I was having. Highly recommend!
Weβre pleased that Joy and Diego were able to resolve your issue quickly! We sincerely thank you for taking the time to share your thoughts with us. π» π
April 7, 2022
I just installed it. but was very easy to install and chat assistance was ready to help upon installation which was super helpful.
Thanks for taking the time to leave us feedback! We really appreciate it. We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us via live chat or email at [email protected] with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our app!
April 7, 2022
This app truly help us with our customers. Also, the chat support team if there are technical issues are very helpful and provide the quickest resolution.
Thank you so much for your 5-star review! We will share this with the whole team to let them know to keep up the amazing work! π» π» π»
April 5, 2022
I really liked the app and the features. highly recommended and would use that on my other stores as well
Thank you for taking the time to leave us such a fantastic review π» π» π» Weβre happy to hear that you loved doing business with us. π₯°
April 5, 2022
The app was easy to setup and with a bit of help from their support we got it working optimally. I was very impressed with their support and responsiveness.
You rock! Thanks for your amazing review π€ our customer support team was doing cartwheels after reading your review of their workπ₯° Hope for nothing but your businessβs growth π₯π
April 4, 2022
We have used this app for our Live Chat on our website for a long time. It works well, but does come with it's glitches. The good news is: the support is great. I will also mention that their privacy policy is unclear, which is worth noting. That being said, we have used this for months
Hi Parkit360, Thanks for taking the time to leave us feedback! We really appreciate it. We would love to hear more about your experience with the privacy policy so that we can use your valuable feedback to deliver an even better experience for all users. Please reach out to us via live chat or email at [email protected] with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our app! Best regards. Kaylee from Omega team
April 22, 2022
Malak was very helpful with my enquiries, thank you for fixing the issue for us. very responsive and helpful
Hi MY NATURI, Thank you for your review! Iβm so glad to hear that you are happy with our app. Weβre always looking for ways to improve the experience of our app, but itβs great to know that we are on the right track. Let me know if there is anything else we can do to make your experience even better. All the best, Kaylee - Omega Team