All reviews

Rating Breakdown

  • 5
    92% (476 ratings)
  • 4
    4% (19 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (13 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 25, 2022

Easy to use, friendly and quick support! A must for every eCommerce store that needs live customer support

Store

Nakčia

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for leaving our business a 5-star rating, Nakčia, it's truly appreciated! 💙 💜 You made our day brighter 🌞🌞🌞

5 / 5 Share

April 21, 2022

I've been using this app for more than 2 years. Great customer support! Always releasing updates to improve the quality of the service!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!

5 / 5 Share

April 20, 2022

The chat bobble disappeared from our web page. But Joy helped me to sort it out very quickly. Nice app and thank you Joy.

Using app

9 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Cheers from Joy!

5 / 5 Share

April 20, 2022

Application au top✌️facile à configurer et services clients est vraiment incroyable et super réactif ☺️ merci encore de votre aide à toute l'équipe.

Store

Woopbox

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Merci! Cela nous fait plaisir d'apprendre que nous avons pu vous fournir un service 5 étoiles. Nous veillerons à ce que toute l'équipe reçoive vos commentaires - ils seront ravis d'entendre vos aimables paroles.

5 / 5 Share

April 20, 2022

Encounter some issue, no clue about it. Joyce came, she heard, she saw and she resolved my issue in a swift. Really awesome feeling. Thanks a million Joyce!!

Using app

Over 1 year

Total reviews

11

Average rating

4.8

Developer Reply

We’re pleased that Joyce was able to provide you with exceptional service! We sincerely thank you for taking the time to share your thoughts with us. 🌻 🌞

5 / 5 Share

April 19, 2022

Their support is fantastic. Diego was able to help me right away. I look forward to utilizing the integrations they have to offer.

Store

cubilas

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow 💯, thanks for your positive feedback. I was surprised by it and feel glad to know that you are happy with our service and app. Much love from Diego. ❣️ 💕 💞

5 / 5 Share

April 19, 2022

Amazing customer service, Carlos helped me in the whole process!! Really had a great experience!!!!!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your sharing 👏👏👏! Our team, especially Carlos, will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡

5 / 5 Share

April 19, 2022

The customer service/support team was amazing. Joyce helped me to integrate everything for my store. They are very motivated and willing to help you out. This app is amazing, easy to customize, and includes tons of features. In the beginning it didn't work...

Store

X-Time

Using app

About 8 hours

Total reviews

3

Average rating

5.0

Developer Reply

You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you. Cheers from Joyce!

5 / 5 Share

April 19, 2022

The team and Joyce are really helpful and help me to setup all of my facebook message app, and now it works perfectly.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Wowowwww you’re a PEACH 🍑 ! Thanks for your amazing review 🤗 Joyce is on cloud nine 🥰 Hope for nothing but your business’s growth 🔥🚀 _Cheers from Joyce_ 🥰

5 / 5 Share

April 18, 2022

Great app and really good service when I needed help!! The logo looks professional on every device. - Crochetmilie

Using app

9 months

Total reviews

16

Average rating

5.0

Developer Reply

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing the Omega Facebook Messenger - Live Chat app. We look forward to serving you for many years to come!

5 / 5 Share

April 18, 2022

Good product is worthy of sincere reviews from consumers, if there is something I need to add WhatsApp and chat windows to open other social media features, my other 6 sites use this chat feature, and I will change to an annual plan

Store

LayCol

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

5 / 5 Share

April 18, 2022

Excellent service! I am satisfied. Apps work great. Recommend with confidence. I've been working with them for 3 years. Thank you team Omega

Using app

About 12 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

5 / 5 Share

April 18, 2022

I like this app very much! The customer service staff solved my problem quickly, highly recommend!!!!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

You're Sharp! 👊 Thankssss the legend for the review. Our support team truly appreciates when users like you have a great experience with Facebook Messenger - Live Chat.

5 / 5 Share

April 13, 2022

Great app which works really well and just what I was looking for. I was having problems trying to set it up as I'm not that good with technology but I chatted with the support team and Joy was so helpful, even to the point where she did it for me. Thank you.

Using app

7 days

Total reviews

8

Average rating

5.0

Developer Reply

Thanks for leaving our business a 5-star rating, it's truly appreciated! 💙 💜 You made our day brighter 🌞🌞🌞 Cheers from Joy!

5 / 5 Share

April 12, 2022

I really liked the app and the features. highly recommended and would use that on my other stores as well

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

You’re super cool, TainanJosh. Thanks, big time for the kind words 🙌🙏🏻🙌🙏🏻🙌🙏🏻 It means a lot to the team.

5 / 5 Share

April 11, 2022

We just started using this app on our website. It's a nice addition. We had a few questions and the team responded to them in a quick matter

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

You rock Magic Resin USA! Thanks for your amazing review 🤗 our customer support team was doing cartwheels after reading your review of their work🥰 Hope for nothing but your business’s growth 🔥🚀

5 / 5 Share

April 8, 2022

i like the serivce very much . because when i uninstall the app and the rep told me the way how to remove the code to help my speed for the store.

Store

Min's

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

You’re super cool. Thanks, big time for the kind words 🙌🙏🏻🙌🙏🏻🙌🙏🏻 It means a lot to the team.

5 / 5 Share

April 7, 2022

This application is phenomenal. With many different customizable things to do, along with the live chat customer service, I encourage others to install this application. Joy & Diego with the support team were super quick to help me figure out an issue I was having. Highly recommend!

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

We’re pleased that Joy and Diego were able to resolve your issue quickly! We sincerely thank you for taking the time to share your thoughts with us. 🌻 🌞

4 / 5 Share

April 7, 2022

I just installed it. but was very easy to install and chat assistance was ready to help upon installation which was super helpful.

Using app

27 days

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for taking the time to leave us feedback! We really appreciate it. We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us via live chat or email at [email protected] with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our app!

5 / 5 Share

April 7, 2022

This app truly help us with our customers. Also, the chat support team if there are technical issues are very helpful and provide the quickest resolution.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! We will share this with the whole team to let them know to keep up the amazing work! 🍻 🍻 🍻