All reviews

Rating Breakdown

  • 5
    93% (249 ratings)
  • 4
    4% (12 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 96% (256)
Review RSS Feed Review RSS Feed

4 / 5 Share

May 28, 2024

There were some problems when the plug-in was first upgraded, and customer service had been unable to be contacted before. Later, their customer service Lynn took the initiative to contact me. Lynn is a very responsible and excellent customer service. She took the initiative to find me and actively helped me solve my problem. Thank you.

Using app

7 days

Total reviews

10

Average rating

4.9

Developer Reply

Thank you for sharing your experience! We're sorry to hear about the initial problems, but we're glad Lynn was able to reach out to you and provide excellent customer service. 😊🌟 We appreciate your kind words about Lynn's responsibility and assistance in solving your problem. If you have any more questions or need further assistance with the Omega Messenger, WhatsApp Chat app, feel free to reach out. We're here to help! 📱💬

4 / 5 Share

May 20, 2024

Great customer service, Easy to navigate Thank you to customer service agent Tracy

Using app

37 minutes

Total reviews

1

Average rating

4.0

Developer Reply

🌟 Thank you for the fantastic review! 😊 We're thrilled to hear that you found Omega Messenger, WhatsApp Chat app's customer service great and easy to navigate. Tracy is a gem, and we're glad she could assist you. Your satisfaction is our priority! 🚀💬🌟

5 / 5 Share

May 17, 2024

Lynn was very helpful and easy to work with. She understood how to help right away.

Using app

9 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! 😊 We're glad to hear that Lynn was helpful and easy to work with. Her prompt assistance reflects our commitment to excellent service. Thanks for using the Omega Chat app! 🌟

5 / 5 Share

May 7, 2024

Had problems at first but their customer service was great and provided me with solutions

Using app

About 14 hours

Total reviews

3

Average rating

5.0

Developer Reply

We're glad our Omega Facebook Messenger Chat app's customer service team could step in and provide you with solutions! 🛠️💬 Your satisfaction is our priority, and we're always here to help make your experience as smooth as possible. If you ever need assistance in the future, don't hesitate to reach out! 🌟 #CustomerFirst 😊

5 / 5 Share

May 6, 2024

Buena app, me encanta que te ofrece el mejor servicio al cliente

Store

LovlyMX

Using app

41 minutes

Total reviews

2

Average rating

5.0

Developer Reply

¡Nos alegra mucho que te encante nuestra Omega Facebook Messenger Chat app! 🎉 En Omega Facebook Messenger Chat, nos esforzamos por ofrecer el mejor servicio al cliente para garantizar una experiencia excepcional para todos nuestros usuarios. ¡Gracias por tu apoyo y por elegirnos! Siempre estamos aquí para ayudarte en lo que necesites. 😊🌟 #ExcelenciaEnElServicio 👍

5 / 5 Share

April 25, 2024

AMAZING! they are fantastic in customer service specially JOYCE. they are always active to help. I never had any issues with the app and highly recommend specially want to generate organic customers and be able to keep in touch with them directly.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review of the Omega Facebook Messenger Chat app! 🌟 We're thrilled to hear that Joyce provided excellent customer service and that our team was always ready to help when needed. It's great to know that the app is working well for you, helping you generate organic customers and maintain direct contact with them. We appreciate your high recommendation and are glad that our app and service have met your expectations. If you have any more feedback or need further assistance as you continue to use the app, please don't hesitate to reach out. Thank you for choosing Omega Facebook Messenger Chat! 😊👍

5 / 5 Share

April 24, 2024

Excellent app and customer service

Using app

11 minutes

Total reviews

5

Average rating

4.2

5 / 5 Share

April 16, 2024

thanks to the team for the help fast and easy to work with their help responsive and kind.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

🌟🌟🌟🌟🌟 Thank you for your kind words! We're delighted to hear that our team was able to assist you quickly and easily. Providing responsive and kind support is what we strive for, and we're glad we could meet your expectations. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help! 😊🚀

5 / 5 Share

Oct. 24, 2024

Very good!!!!!!!!!

Using app

12 months

Total reviews

5

Average rating

5.0

Developer Reply

太好了!我们很高兴听到您对我们的Omega Facebook Messenger Chat应用非常满意!如果您有任何其他问题或需要帮助,请随时联系我们。我们随时为您提供帮助!🌟

5 / 5 Share

March 26, 2024

Works great for our shop - wonderful support staff!

Using app

Over 4 years

Total reviews

4

Average rating

4.0

Developer Reply

We're thrilled to hear that our Omega Facebook Messenger Chat app works great for your shop! 🌟 Thank you for your kind words about our support staff. 💼 Providing wonderful support is our priority, and we're here to assist you whenever you need help. If you have any further questions or concerns, please don't hesitate to reach out. We're always happy to help! 🚀

5 / 5 Share

March 26, 2024

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! ⭐⭐⭐⭐⭐ We're thrilled to hear that you're satisfied with our Omega Facebook Messenger Chat app. Your feedback means a lot to us, and we're here to ensure your continued satisfaction. If you have any further questions or need assistance in the future, please feel free to reach out. We're always happy to help! 🌟

5 / 5 Share

Feb. 18, 2024

Using app

About 21 hours

Total reviews

7

Average rating

5.0

Developer Reply

🌟 Thank you for the 5-star rating! We're thrilled to have provided you with a top-notch experience. If there's ever anything more we can do to enhance your satisfaction or if you have additional feedback, please don't hesitate to let us know. Your support means the world to us! 🚀😊 #FiveStarExperience

5 / 5 Share

Jan. 19, 2024

如果你唯一與顧客溝通的平台只有 Facebook 可以考慮這個app 客服人員回覆很即時 也很熱心 遇到任何問題都可以做詢問 他們會用盡全力地替你解決問題

Using app

About 2 hours

Total reviews

5

Average rating

5.0

Developer Reply

🌐 感謝您的分享!如果Facebook是您唯一與顧客溝通的平台,這個app確實是一個值得考慮的選擇。客服人員的即時回覆和熱心服務讓我們感到非常高興。有任何問題都隨時歡迎提問,我們會竭盡全力為您解決!🚀 謝謝您的支持!😊 #即時回覆 #熱心服務

5 / 5 Share

Jan. 16, 2024

Great app, easy to use and if you do need to contact the support they are super quick and very helpful.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

🌟 Thanks a bunch for your awesome review! 🚀 We're thrilled to hear that you find our app easy to use. It's fantastic to know that our support team could provide you with quick and helpful assistance. If you ever have more questions or need further help, feel free to reach out. Happy using our app! 😊🛠️

5 / 5 Share

Jan. 12, 2024

É o App Gratuito mais simples de configurar e completo da sua categoria, o atendimento é muito prestativo e paciente , créditos ao atendente Lynn que me orientou, Recomendo!

Using app

About 2 hours

Total reviews

4

Average rating

4.8

Developer Reply

🚀 Ficamos felizes em saber que você considera nosso App Gratuito o mais simples de configurar e completo da categoria! É ótimo ouvir que o atendimento, em especial o da atendente Lynn, foi prestativo e paciente. Agradecemos pela recomendação! Se precisar de mais alguma ajuda ou tiver mais feedback, estamos sempre à disposição. 🌟

5 / 5 Share

Dec. 12, 2023

Great team, fast responsive, helped us with FB connection troubles

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

That's fantastic to hear! 🌟 We're thrilled that our team was able to assist you with your FB connection troubles and provide fast and responsive support. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help and ensure your experience remains excellent! 😊👍

5 / 5 Share

Dec. 8, 2023

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! ⭐️⭐️⭐️⭐️⭐️ We're thrilled to know that you had a fantastic experience with our app. We strive to provide the best service possible, and your positive feedback means a lot to us. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to ensure your continued satisfaction. Thank you for your support! 😊🙌

5 / 5 Share

Sept. 27, 2023

Thank you for your help!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

5 / 5 Share

Sept. 14, 2023

I had an issue with the chat icon appearing over my 'checkout' button in the cart. Within 5 mins Andy customized the code and solved my issue. I was very impressed with his speed and professionalism. App also functions well and does what is promises.

Store

Ermonix

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your sharing 👏👏👏! Our team, especially Andy, will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡

5 / 5 Share

Aug. 3, 2023

I'm still getting the hang of the app features but everything I ask if I can do is possible and the chat support is great. They have even taken the time to raise issues on my site that aren't specifically linked to Ping Me too.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We’re very grateful for customers like you and hope we can stick with you for years to come! In case you have other feedback to us, please don’t hesitate to contact us at any time. 😇😊