All reviews

Rating Breakdown

  • 5
    93% (248 ratings)
  • 4
    5% (13 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 96% (258)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 25, 2024

AMAZING! they are fantastic in customer service specially JOYCE. they are always active to help. I never had any issues with the app and highly recommend specially want to generate organic customers and be able to keep in touch with them directly.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review of the Omega Facebook Messenger Chat app! 🌟 We're thrilled to hear that Joyce provided excellent customer service and that our team was always ready to help when needed. It's great to know that the app is working well for you, helping you generate organic customers and maintain direct contact with them. We appreciate your high recommendation and are glad that our app and service have met your expectations. If you have any more feedback or need further assistance as you continue to use the app, please don't hesitate to reach out. Thank you for choosing Omega Facebook Messenger Chat! 😊👍

5 / 5 Share

April 24, 2024

Excellent app and customer service

Using app

11 minutes

Total reviews

5

Average rating

4.2

5 / 5 Share

April 16, 2024

thanks to the team for the help fast and easy to work with their help responsive and kind.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

🌟🌟🌟🌟🌟 Thank you for your kind words! We're delighted to hear that our team was able to assist you quickly and easily. Providing responsive and kind support is what we strive for, and we're glad we could meet your expectations. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help! 😊🚀

5 / 5 Share

Oct. 24, 2024

Very good!!!!!!!!!

Using app

12 months

Total reviews

5

Average rating

5.0

Developer Reply

太好了!我们很高兴听到您对我们的Omega Facebook Messenger Chat应用非常满意!如果您有任何其他问题或需要帮助,请随时联系我们。我们随时为您提供帮助!🌟

5 / 5 Share

March 26, 2024

Works great for our shop - wonderful support staff!

Using app

Over 4 years

Total reviews

4

Average rating

4.0

Developer Reply

We're thrilled to hear that our Omega Facebook Messenger Chat app works great for your shop! 🌟 Thank you for your kind words about our support staff. 💼 Providing wonderful support is our priority, and we're here to assist you whenever you need help. If you have any further questions or concerns, please don't hesitate to reach out. We're always happy to help! 🚀

5 / 5 Share

March 26, 2024

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! ⭐⭐⭐⭐⭐ We're thrilled to hear that you're satisfied with our Omega Facebook Messenger Chat app. Your feedback means a lot to us, and we're here to ensure your continued satisfaction. If you have any further questions or need assistance in the future, please feel free to reach out. We're always happy to help! 🌟

5 / 5 Share

Feb. 18, 2024

Using app

About 21 hours

Total reviews

7

Average rating

5.0

Developer Reply

🌟 Thank you for the 5-star rating! We're thrilled to have provided you with a top-notch experience. If there's ever anything more we can do to enhance your satisfaction or if you have additional feedback, please don't hesitate to let us know. Your support means the world to us! 🚀😊 #FiveStarExperience

5 / 5 Share

Jan. 19, 2024

如果你唯一與顧客溝通的平台只有 Facebook 可以考慮這個app 客服人員回覆很即時 也很熱心 遇到任何問題都可以做詢問 他們會用盡全力地替你解決問題

Using app

About 2 hours

Total reviews

5

Average rating

5.0

Developer Reply

🌐 感謝您的分享!如果Facebook是您唯一與顧客溝通的平台,這個app確實是一個值得考慮的選擇。客服人員的即時回覆和熱心服務讓我們感到非常高興。有任何問題都隨時歡迎提問,我們會竭盡全力為您解決!🚀 謝謝您的支持!😊 #即時回覆 #熱心服務

5 / 5 Share

Jan. 16, 2024

Great app, easy to use and if you do need to contact the support they are super quick and very helpful.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

🌟 Thanks a bunch for your awesome review! 🚀 We're thrilled to hear that you find our app easy to use. It's fantastic to know that our support team could provide you with quick and helpful assistance. If you ever have more questions or need further help, feel free to reach out. Happy using our app! 😊🛠️

5 / 5 Share

Jan. 12, 2024

É o App Gratuito mais simples de configurar e completo da sua categoria, o atendimento é muito prestativo e paciente , créditos ao atendente Lynn que me orientou, Recomendo!

Using app

About 2 hours

Total reviews

4

Average rating

4.8

Developer Reply

🚀 Ficamos felizes em saber que você considera nosso App Gratuito o mais simples de configurar e completo da categoria! É ótimo ouvir que o atendimento, em especial o da atendente Lynn, foi prestativo e paciente. Agradecemos pela recomendação! Se precisar de mais alguma ajuda ou tiver mais feedback, estamos sempre à disposição. 🌟

5 / 5 Share

Dec. 12, 2023

Great team, fast responsive, helped us with FB connection troubles

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

That's fantastic to hear! 🌟 We're thrilled that our team was able to assist you with your FB connection troubles and provide fast and responsive support. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help and ensure your experience remains excellent! 😊👍

5 / 5 Share

Dec. 8, 2023

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! ⭐️⭐️⭐️⭐️⭐️ We're thrilled to know that you had a fantastic experience with our app. We strive to provide the best service possible, and your positive feedback means a lot to us. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to ensure your continued satisfaction. Thank you for your support! 😊🙌

5 / 5 Share

Sept. 27, 2023

Thank you for your help!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

5 / 5 Share

Sept. 14, 2023

I had an issue with the chat icon appearing over my 'checkout' button in the cart. Within 5 mins Andy customized the code and solved my issue. I was very impressed with his speed and professionalism. App also functions well and does what is promises.

Store

Ermonix

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your sharing 👏👏👏! Our team, especially Andy, will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡

5 / 5 Share

Aug. 3, 2023

I'm still getting the hang of the app features but everything I ask if I can do is possible and the chat support is great. They have even taken the time to raise issues on my site that aren't specifically linked to Ping Me too.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We’re very grateful for customers like you and hope we can stick with you for years to come! In case you have other feedback to us, please don’t hesitate to contact us at any time. 😇😊

5 / 5 Share

July 31, 2023

Very useful tool and good customer service from the support team. I recommend this tool. Connected my facebook account with ease.

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! We will share this with the whole team to let them know to keep up the amazing work. Cheers from Tracy

5 / 5 Share

July 18, 2023

Helpful support team. Hope this app goes well in our store. Helpful support team. Hope this app goes well in our store.

Store

Moonkie

Using app

About 8 hours

Total reviews

13

Average rating

4.4

Developer Reply

Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.

5 / 5 Share

July 10, 2023

Great app. Has helped immensely in helping customers getting in touch with us, pre-purchase. Also, support has been great in solving some simple installation issues.

Store

Isleofeden

Using app

About 3 years

Developer Reply

Hi, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and app as 5 Star as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!

4 / 5 Share

June 11, 2023

Simple and practical, the customer service response is immediate and patient. Offline messages on fb and ins are not available for the time being, and we look forward to making progress on this point. This would give it a higher rating.

Using app

4 months

Total reviews

2

Average rating

2.5

Developer Reply

Thanks for taking the time to leave us feedback! We really appreciate it. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us via live chat or email at [email protected] with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our app!

5 / 5 Share

June 10, 2023

Excellent service. Very good application. I think this plugin will play a crucial role in our customers' shopping experience. Recommended!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗