All reviews

Rating Breakdown

  • 5
    92% (492 ratings)
  • 4
    4% (19 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (13 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 13, 2024

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

⭐️⭐️⭐️⭐️⭐️ Thank you for the 5-star rating! If there's anything more we can do for you or if you have additional feedback, feel free to let us know. We're here to help! 🌟😊

5 / 5 Share

Jan. 12, 2024

É o App Gratuito mais simples de configurar e completo da sua categoria, o atendimento é muito prestativo e paciente , créditos ao atendente Lynn que me orientou, Recomendo!

Using app

13 days

Total reviews

4

Average rating

4.8

Developer Reply

🚀 Ficamos felizes em saber que você considera nosso App Gratuito o mais simples de configurar e completo da categoria! É ótimo ouvir que o atendimento, em especial o da atendente Lynn, foi prestativo e paciente. Agradecemos pela recomendação! Se precisar de mais alguma ajuda ou tiver mais feedback, estamos sempre à disposição. 🌟

5 / 5 Share

Dec. 12, 2023

Great team, fast responsive, helped us with FB connection troubles

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

That's fantastic to hear! 🌟 We're thrilled that our team was able to assist you with your FB connection troubles and provide fast and responsive support. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help and ensure your experience remains excellent! 😊👍

5 / 5 Share

Dec. 8, 2023

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! ⭐️⭐️⭐️⭐️⭐️ We're thrilled to know that you had a fantastic experience with our app. We strive to provide the best service possible, and your positive feedback means a lot to us. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to ensure your continued satisfaction. Thank you for your support! 😊🙌

5 / 5 Share

Nov. 6, 2023

His service is great

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

We're delighted to hear that you found our service great! Your satisfaction is our priority. If you ever need assistance in the future, we're here for you. Thank you for your kind words! 😊🌟

5 / 5 Share

Nov. 3, 2023

very good.

Store

ROSEHUE

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the excellent feedback! We're delighted to hear you had a positive experience. If you ever need further assistance, feel free to reach out. Cheers! 🌟😊

5 / 5 Share

Oct. 22, 2023

Fantastic. Very easy to use interface and customer support is super fast and responsive. Helped me fix small positioning issues within 10 minutes. Would recommend.

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

5 / 5 Share

Sept. 27, 2023

Thank you for your help!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

5 / 5 Share

Sept. 14, 2023

I had an issue with the chat icon appearing over my 'checkout' button in the cart. Within 5 mins Andy customized the code and solved my issue. I was very impressed with his speed and professionalism. App also functions well and does what is promises.

Store

Ermonix

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your sharing 👏👏👏! Our team, especially Andy, will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡

5 / 5 Share

Aug. 3, 2023

I'm still getting the hang of the app features but everything I ask if I can do is possible and the chat support is great. They have even taken the time to raise issues on my site that aren't specifically linked to Ping Me too.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We’re very grateful for customers like you and hope we can stick with you for years to come! In case you have other feedback to us, please don’t hesitate to contact us at any time. 😇😊

5 / 5 Share

July 31, 2023

Very useful tool and good customer service from the support team. I recommend this tool. Connected my facebook account with ease.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! We will share this with the whole team to let them know to keep up the amazing work. Cheers from Tracy

5 / 5 Share

July 18, 2023

Helpful support team. Hope this app goes well in our store. Helpful support team. Hope this app goes well in our store.

Store

Moonkie

Using app

9 months

Total reviews

10

Average rating

5.0

Developer Reply

Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.

5 / 5 Share

July 12, 2023

Excellent! all my problems were resolved and the staff member was really kind with me! I recommend it

Store

igloowy

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

Hearing the positive feedback from you made my day 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀

5 / 5 Share

July 10, 2023

Great app. Has helped immensely in helping customers getting in touch with us, pre-purchase. Also, support has been great in solving some simple installation issues.

Store

Isleofeden

Using app

About 3 years

Developer Reply

Hi, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and app as 5 Star as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!

5 / 5 Share

June 23, 2023

I had the pleasure of working with Anna from Pigme Facebook Messenger chat, and I am incredibly grateful for her invaluable support in setting up the app on my shop. Anna went above and beyond to ensure a seamless integration, providing step-by-step guidance and promptly addressing any questions or concerns I had. Her expertise and knowledge of the app were evident as she patiently walked me through the process, making it easy to understand and implement. Anna's dedication, responsiveness, and exceptional customer service truly made a difference in the success of my shop. I highly recommend Anna and Pigme Facebook Messenger chat for anyone seeking reliable and efficient assistance. Thank you, Anna, for your outstanding support!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

4 / 5 Share

June 11, 2023

Simple and practical, the customer service response is immediate and patient. Offline messages on fb and ins are not available for the time being, and we look forward to making progress on this point. This would give it a higher rating.

Using app

About 1 year

Total reviews

2

Average rating

2.5

Developer Reply

Thanks for taking the time to leave us feedback! We really appreciate it. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us via live chat or email at [email protected] with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our app!

5 / 5 Share

June 10, 2023

Excellent service. Very good application. I think this plugin will play a crucial role in our customers' shopping experience. Recommended!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

5 / 5 Share

June 8, 2023

Good customer service! And useful. I really recommend this APP. By using it, it will helps your business grow up!

Store

4URDIY

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We’d like to thank you again for taking the time to write this review of our PingMe Facebook Messenger Chat app. All feedback is highly appreciated, as it enables us here at Omega to further develop our products and services.

5 / 5 Share

June 5, 2023

今天才發現,客戶傳訊息我都無法看到,想著要怎麼使用它的時候,joy突然傳訊息給我,即時發現我有這個問題,並非常快速的引導我,經過他的協助之下,Facebook Messenger‑實時聊天 才能順利使用

Store

多夫

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

你是多么可爱和甜蜜。🌞 我们的团队对你分享的关于我们的应用程序和支持服务的积极评价印象深刻。 🙏🏻😊🙏🏻😊🙏🏻😊。 让我们一起摇滚🔥🚀

1 / 5 Share

May 25, 2023

It's like a virus! After removing this app it is still on my website and there is nothing to turn off or delete more! Don't recommend

Using app

12 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hello, Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had. Regarding your comment, as per our check, you have just installed our app today and we still can see the app is still installed in your store. Please contact us via the live chat box in the app or email [email protected] to describe more about the issue so we can support you with this situation. We are terribly sorry again for any inconvenience caused. Best regards, Omega Team