Omega Messenger, WhatsApp Chat
Facebook Messenger & WhatsApp Chat for Shopify Store
Rating
4.9
feedback
536
chart
#643
All reviews
Rating Breakdown
Review RSS Feed
May 22, 2023
This app did not work properly for me. when installed my product pictures were not visible, reinstalled twice but would not work properly with Electron theme. customer Support was no help at all. Their best troubleshooting method was to reinstall the app.....wow.
Hello, Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had. Our support team has just received your comment about the issue and our support team has reached you to help with this. Please check your email and let us know if you need any further assistance. We are terribly sorry again for any inconvenience caused. Best regards, Omega Team
April 4, 2023
So far so good. The support responds quite fast. It's affordable too. Let's see how it goes. Will give full review later
Thanks a million for your positive feedback 💙💚💛🧡.Glad to hear you've found our app helpful to work with your business. That is our goal. Let’s rock together 🔥🚀
March 30, 2023
Works just as intended! Thank you so much and thanks to support for your help too! It is great you can customize it and make it with your own brand colours too!
It's great to hear such kind comments about our app 🌞🌞🌞 We try our best to ensure the best experience. So, thanks for trusting us and for this wonderful review!❣️ 💕 💞
March 29, 2023
She was very helpful and patient! Helped in getting what I needed done so that I can have a live chat on my page.
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about the PingMe Facebook Messenger Chat app!
March 29, 2023
We have had the app installed for a few weeks and it works well and was easy to add to our store. We had some issues with Facebook's guest mode policy and messages expiring after 1 day, so switched to having the 'leave message' live to avoid any missed messages. We had some problems setting this up with our email, but the app support team were incredibly responsive and helpful. Their support team and developers kept in touch and resolved our issue promptly. Thank you!
Hi! thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and support service as 5 Star as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!
March 6, 2023
We have used this App 1 month. We need online chat tools to improve the customer service experience. This App has many useful features and is very easy to set up. We also encountered problems during the use process, and their team was able to quickly help us solve them.
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
Jan. 10, 2023
This app is really good and it is unbelievably free! I would like to thanks Rosie from the support team sincerely since she is always online and assisting our technical problems. Her patient and support have definitely helped our team. Choosing a Facebook Messenger APP for Shopify? Try this APP!
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
Jan. 4, 2023
Tracy Uyen was very informative and attentive to every single issue we had. Their technical-support team was fast and efficient. We've had no complaints & issues thus far. Highly recommended!
Thank you for your detailed review of our app. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please get in touch if you have any other questions for us.
Jan. 3, 2023
Diego was very thorough and patient. He made sure I was taken care of. He did his job well. Thank you
Hi, your comments have been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon.
Dec. 15, 2022
I recently had a great experience with the chat support team for a company I was using. The support agent was very friendly and helpful and was able to quickly resolve my issue. They were patient and took the time to explain things to me in a way that was easy to understand. Overall, I was very impressed with the level of service and support provided by the chat team. I would definitely recommend using this method of support for any issues or questions you may have.
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
Nov. 11, 2022
extremely helpful support. Lynn was super helpful in going out of her way to improve the UX of the chat app on my website. Didnt expect this level of support but was positively surprised.
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
Nov. 3, 2022
A very good service team, the software is also very smooth to use, and they have helped me a lot....
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Nov. 2, 2022
This app works great. Customer service is very prompt and patient. highly recommended. This app works great. Customer service is very prompt and patient. highly recommended.
Thank you for the time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
Oct. 28, 2022
I'd like to say it's a great app, it can really help assist us with pre-sales problems and improve the customer experience. Highly recommended. And thanks a lot for the help from Rosie and her team.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Oct. 28, 2022
Very patient and quick to deal with problems, thank you very much Carla, I have been in contact for so many days, and I have already started working on the Facebook Messenger online chat software. I hope to cooperate more in the future, thank you
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
Oct. 18, 2022
Customer service is very good, and Joy helps me a lot. Besides, online chart can help us to reply quickly.
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
Oct. 5, 2022
Great app, does what you expect from it. For now there are no problesms. Great app, does what you expect from it. For now there are no problesms.
Excellent! 🎵 It's music to our ears that you are happy with our app and customer support! Thanks so much for the 5-stars! 🤩 Best wishes, The Omega support team
Sept. 30, 2022
The app is really helpful and easy to use and the customer service is amazing. if you ever get lost using the app just contact the customer service
Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.
Sept. 23, 2022
Great app (really user-friendly) with an even greater support team which is always fast and ready to help!
Hi, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and app as 5 Star as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!
Sept. 19, 2022
Excellent app, a very flexible app design. Also, customer support always speedily replies when we have any questions. The solutions/instructions are easy to follow and very helpful.
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and app as 5 Stars as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!