Omega Messenger, WhatsApp Chat
Facebook Messenger & WhatsApp Chat for Shopify Store
Rating
4.9
feedback
536
chart
#643
All reviews
Rating Breakdown
Review RSS Feed
Sept. 16, 2022
使用当中碰到，因FB更新导致前端图标消失。Omega定位问题比较快，在线客服很nice，问题跟进很及时。希望下次碰到类似的因为改版导致调用接口的问题，IT能及时排查跟进，并通知商家好提前做应急处理。:)
Thanks for taking the time to leave us feedback! We really appreciate it. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us via live chat or email at [email protected] with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our app!
Sept. 8, 2022
I love this app, it was super easy to set up and customize. It gives me a simple, straightforward way to provide top quality customer service to my customers.
Hi! You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you.
Aug. 29, 2022
the app is great to use. i was trying to use it for fb messenger and it seems to get the work done. Would recommend it especially because the feature which i was looking for - was free and easy to use. the app support team is good and gets work done pretty fast
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
Aug. 26, 2022
Nice service so far! I will see if it works in the future, but not bad for now. It's convenient to communicate with customers on Facebook messengers.
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Aug. 25, 2022
客服随时在线，由于新版的FB页面各项功能无法找到并正确使用，你可以联系他们获得帮助...这感觉很棒。 他们会非常乐于为你开启远程指导，如果你不会说英语也没有关系。他们会全程为你指导。你所需要设置的功能在什么项目页面。当然了，这需要你记住..
感谢您抽出宝贵时间留下这篇评论。 我们很高兴有机会以出色的体验来支持我们的客户，因此您的反馈是我们提供卓越服务的巨大动力！
Aug. 24, 2022
Always responsive, available and even jumped onto a Google Meet to look through my website and look through how the app looked and functioned. Great team that care a lot about their product.
Your review means the world to us! We are grateful that you like the app so far. 😊 We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟 Cheers, The Omega support team
Aug. 17, 2022
Tracy is really a very professional person, she helped me a lot, solved all my problems, very patient and quick to reply to messages, love her so much, special thanks!
We’re pleased that Tracy was able to resolve your issue quickly! We sincerely thank you for taking the time to share your thoughts with us. 🌻 🌞
Aug. 17, 2022
Exceptional customer support. Always feel welcome. Very rare these days! Highly recommend...........
5-Stars! 🌟 Whoot Whoot! 🎉We're so thrilled that you are enjoying our services so far! We're always striving to top your expectations and love the feedback! Thanks, Lynn
Aug. 16, 2022
Estoy comenzando a utilizar esta app. Diego fue muy amable y de gran ayuda. Hasta ahora, muy buen servicio.
¡Estamos muy felices de ver que haya tenido una experiencia de cinco estrellas! ✨ ¡Siempre nos esforzamos por ayudarlo a usted y a su negocio a tener éxito! 🍻 Salud, Diego
Aug. 16, 2022
This app met my requirements. What is more, the support team is very professional, and provided timely service. I would highly recommed this app for both of the app and support team
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone!
Aug. 15, 2022
Truly flawless. The best customer support I ever experienced........................................
We appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Aug. 15, 2022
I highly recommend to everyone use this app personally I’m using for my brand it’s Helped me a lot customers get automatically emails whenever orders get any updates so it’s this really amazing app and show to my customer live updating on my store must try it once for sure you’ll like it
Lost of and Thank you so much! 🙏🏻😊🙏🏻😊🙏🏻😊 Glad to hear you've found our app easy and helpful to work with your business. That is our goal. Let’s rock together 🔥🚀
Aug. 15, 2022
Great service. I used this app for Facebook messenger and they helped me set up the widget in no time.
Hearing the positive feedback from you made my day 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀
July 25, 2022
I've just installed Omega messenger chat to our site, and it's been fabulous! The support team, in particular Lynn, were so wonderful to work with - they responded immediately and were so helpful and their support/Dev team went into my store and fixed the issues straight away, and even did it in time for the weekend! Loving the app and now let's hope customers start chatting with us on there! Thanks guys!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app 🥰 If you need further assistance along the way, please don't hesitate to let us know. Here at Omega, keeping our customers happy is our number one priority. 🍻 Cheers, Lynn
July 20, 2022
Joy <3 was very nice and understood my problem right away. My website's widget was not displaying, and she fixed it immediately. I am happy to receive great customer service, and I'm looking forward to receiving my clients' questions through this chat app.
Thanks a ton for taking some of your time to share these great comments! 🥰🥰🥰Feel free to reach out any time if you have any questions or if we can help along the way. Your review is very much appreciated! 🙌 Best wishes, Joy
July 7, 2022
Una aplicación sencilla de usar. La versión gratuita cumple bien con lo básico necesario. Muy buen servicio de soporte. Respuestas rápidas y claras.
Eres mi ángel con un corazón bondadoso 🥰🥰 Nuestro equipo estuvo muy feliz de leer tus comentarios sobre la facilidad de configuración y el soporte rápido. Muchas GRACIAS 🤗
June 27, 2022
good app, we used it over 1 year it helped us a lot, and the important thing is this app never have trouble
It's great to hear such kind comments about our app 🌞🌞🌞 We try our best to ensure the best experience. So, thanks for trusting us and for this wonderful review!❣️ 💕 💞
June 24, 2022
Todo genial, Carlos, el asesor que me ayudó, tuvo tooda la paciencia del mundo, fue estupendo, atento y proactivo, gracias a él pude gestionar todo muchos mas rápido y eficiente que silo hubiera hecho sola. 100% satisfecha.
Hola, gracias por tomarse el tiempo para dejarnos una reseña tan fantástica. Nos alegra saber que le encantó su experiencia con nuestra aplicación y el equipo de soporte. Su satisfacción es nuestra prioridad y, como afirma su evaluación, nos enorgullecemos de nuestro servicio excepcional. ¡Gracias nuevamente por sus comentarios!
June 10, 2022
Very friendly & helpful. Diego helped & guided me to set up the app. I Haven't used the app yet but it looks great on my website!
You’re so nice 💙💚💛🧡Thanks big time for your kind words for Diego's service. Hope for nothing but your business’s growth 🔥🚀 Cheers from the Omega support team 🥰
June 8, 2022
Very friendly and quick customer service. I just started using this app on my website. So, I am sure it will be a great help for my store.
Thank you for the fantastic review. We're thrilled to hear that Facebook Messenger - Live Chat is a hit with you. We go above and above to assist every merchant, and I'm delighted we met your expectations. We wish you and your business the best of luck! 💙💚💛🧡 Cheers, Omega Facebook Messenger - Live Chat team