All reviews

Rating Breakdown

  • 5
    92% (476 ratings)
  • 4
    4% (19 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (13 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 27, 2022

good app, we used it over 1 year it helped us a lot, and the important thing is this app never have trouble

Using app

Over 1 year

Total reviews

4

Average rating

4.0

Developer Reply

It's great to hear such kind comments about our app 🌞🌞🌞 We try our best to ensure the best experience. So, thanks for trusting us and for this wonderful review!❣️ 💕 💞

5 / 5 Share

June 24, 2022

Todo genial, Carlos, el asesor que me ayudó, tuvo tooda la paciencia del mundo, fue estupendo, atento y proactivo, gracias a él pude gestionar todo muchos mas rápido y eficiente que silo hubiera hecho sola. 100% satisfecha.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hola, gracias por tomarse el tiempo para dejarnos una reseña tan fantástica. Nos alegra saber que le encantó su experiencia con nuestra aplicación y el equipo de soporte. Su satisfacción es nuestra prioridad y, como afirma su evaluación, nos enorgullecemos de nuestro servicio excepcional. ¡Gracias nuevamente por sus comentarios!

5 / 5 Share

June 10, 2022

Very friendly & helpful. Diego helped & guided me to set up the app. I Haven't used the app yet but it looks great on my website!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

You’re so nice 💙💚💛🧡Thanks big time for your kind words for Diego's service. Hope for nothing but your business’s growth 🔥🚀 Cheers from the Omega support team 🥰

5 / 5 Share

June 8, 2022

Very friendly and quick customer service. I just started using this app on my website. So, I am sure it will be a great help for my store.

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the fantastic review. We're thrilled to hear that Facebook Messenger - Live Chat is a hit with you. We go above and above to assist every merchant, and I'm delighted we met your expectations. We wish you and your business the best of luck! 💙💚💛🧡 Cheers, Omega Facebook Messenger - Live Chat team

5 / 5 Share

June 7, 2022

I use Facebook to communicate with lots of customers so it was a no brainer to get this app since it would integrate with my business needs perfectly. While setting up the app I ran into some problems and Carlos helped me out, turned out I did everything right and there was just a simple upgrade they needed to do. Everything was perfect and now my site is flowing the way it needs to be Thanks for such an amazing app, and such great support

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We’re pleased that Carlos was able to provide you with exceptional service! We sincerely thank you for taking the time to share your thoughts with us. 🌻 🌞

5 / 5 Share

June 7, 2022

so far is the easiest and free messenger app on shopify. quiet ok to use and service person is very supportive.

Using app

31 minutes

Total reviews

3

Average rating

5.0

Developer Reply

You rock! Thanks for your amazing review 🤗 our customer support team was doing cartwheels after reading your review of their work🥰 Hope for nothing but your business’s growth 🔥🚀

5 / 5 Share

June 7, 2022

Tracy is super helpful, responsive, and patient in helping us customizing our initial setup! Top-notch customer service!

Store

Mpact

Using app

41 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your sharing 👏👏👏! Our team, especially Tracy, will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡

5 / 5 Share

June 6, 2022

Great customer support and helped me solve the app issues. The customer service response was also fast.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We love helping Shopify Merchants and we truly appreciate you using our app! 🚀🚀🚀 Thank you so much for the positive feedback and 5-star review! 🥰 Much appreciated, _The Omega support team_

5 / 5 Share

June 1, 2022

Thanks so much to Lynn for helping me set up, I really appreciate the help! Great app for live chat to FB

Using app

About 1 hour

Total reviews

3

Average rating

4.7

Developer Reply

Wowowwww you’re a PEACH 🍑 ! Thanks for your amazing review 🤗 Lynn is on cloud nine 🥰 Hope for nothing but your business’s growth 🔥🚀 _Cheers from Lynn_ 🥰

5 / 5 Share

May 31, 2022

Carlos was very polite and understood my problem right away. Basically the widget was not showing on my website and he immediately fixed. Great customer service and look forward for my customers to start contacting us through this chat app.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Yeahhhhh you are awesomee 🤗 Carlos is blushing when reading your words 🥰🥰🥰 Time to SCALE-UP guys 🔥🚀🔥🚀 _Carlos_

5 / 5 Share

May 31, 2022

Ho usato quest'app per dare un servizio aggiuntivo ai miei clienti. In fase di installazione ho contattato l'assistenza per alcuni e passaggi. Ho riscontrato un ottimo servizio. La consiglio!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Grazie mille per la tua fantastica recensione! Siamo così felici di sapere che ti stai godendo la tua esperienza con la nostra app. Facci sapere se possiamo aiutarti con qualcos'altro e grazie per aver dedicato del tempo alla tua giornata per lasciarci questa recensione super gentile.💗💗💗

5 / 5 Share

May 31, 2022

The help center is amazing! They try several solutions to solve my problem and it was super fast. The app is also great it works perfectly and almost all the chats that we have is converted to sells.

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your time to leave this review! We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

4 / 5 Share

May 31, 2022

The application is good and help my customer to reach me out easily and the chat support is really nice and helpful

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for taking the time to leave us feedback! We really appreciate it. We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us via live chat or email at [email protected] with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our app!

5 / 5 Share

May 30, 2022

Thank you. ...........................................................................................................................................................

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Yayyyyy you rockkk!!💙💚💛🧡 Thanks big time for your kind words for Lynn's service. Let’s rock with OMEGA app🔥

5 / 5 Share

May 26, 2022

Great and quick support and good functionality, simple set up and easy to use, thanks very much!!!!!

Using app

12 months

Total reviews

3

Average rating

4.7

Developer Reply

Fast as lightning ✨🔥🚀 Our team is over the moon after reading your review and hope you keep seeing exceptional value from the app. 😊

5 / 5 Share

May 26, 2022

Quick and professional support, immediately fix the website issue without lengthy discussion. It helps my shop to connect better with customers too

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your sharing 👏👏👏! Our team will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡

5 / 5 Share

May 24, 2022

It is the Best Service and Profession ! Also help you solve all the problems about Facebook Messenger!

Store

D'ami

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations. Have a great day!

5 / 5 Share

May 20, 2022

the bird helped me see if it works thank you v vvvv vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Yeyew!!!! Thanks, heaps for the feedback! Time to connect with your customer browsing your store. 🤟 🤘 🤙

5 / 5 Share

May 19, 2022

Used this app to direct my customers to messenger easily to address their queries. Made it easier for customers to contact us right away. Great help!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us such a fantastic review 🍻 🍻 🍻 We’re happy to hear that you loved doing business with us. 🥰

5 / 5 Share

May 17, 2022

Your team is great! My issue was resolved quickly and I would recommend it to everyone around me!!!!

Store

Fomoloo

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

You're Sharp! 👊 Thankssss legend for the review. Our support team truly appreciates when users like you have a great experience with Facebook Messenger - Live Chat.