O: Chat buttons & Contact Form
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Great customer support and helped me solve the app issues. The customer service response was also fast.
We love helping Shopify Merchants and we truly appreciate you using our app! πππ Thank you so much for the positive feedback and 5-star review! π₯° Much appreciated, _The Omega support team_
Thanks so much to Lynn for helping me set up, I really appreciate the help! Great app for live chat to FB
Wowowwww youβre a PEACH π ! Thanks for your amazing review π€ Lynn is on cloud nine π₯° Hope for nothing but your businessβs growth π₯π _Cheers from Lynn_ π₯°
Carlos was very polite and understood my problem right away. Basically the widget was not showing on my website and he immediately fixed. Great customer service and look forward for my customers to start contacting us through this chat app.
Yeahhhhh you are awesomee π€ Carlos is blushing when reading your words π₯°π₯°π₯° Time to SCALE-UP guys π₯ππ₯π _Carlos_
The help center is amazing! They try several solutions to solve my problem and it was super fast. The app is also great it works perfectly and almost all the chats that we have is converted to sells.
Thank you for your time to leave this review! We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
The application is good and help my customer to reach me out easily and the chat support is really nice and helpful
Thanks for taking the time to leave us feedback! We really appreciate it. We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us via live chat or email at [email protected] with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our app!
Quick and professional support, immediately fix the website issue without lengthy discussion. It helps my shop to connect better with customers too
Thank you so much for your sharing πππ! Our team will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users πππ§‘
Used this app to direct my customers to messenger easily to address their queries. Made it easier for customers to contact us right away. Great help!
Thank you for taking the time to leave us such a fantastic review π» π» π» Weβre happy to hear that you loved doing business with us. π₯°
thank you very much.Joy help me to solve my shopify's chat problem. thank you very much.Joy help me to solve my shopify's chat problem.
Thank you so much for your 5-star review! We will share this with the whole team to let them know to keep up the amazing work. Cheers from Joy. π₯
I used this app in our company website and it's really nice and easy to use the app is very good because it helps to communicate with our customer. Highly recommended to every shopify store :) Special thanks to Ms. Joy from the support, very kind and she help me with my problem. 10/10 for the support team <3
Thank you for the fantastic review. We're thrilled to hear you're enjoying our Facebook Messenger - Live Chat. Joy is one of our support team's superstars, and we're thrilled that she was able to help you. We'll make sure to forward your warm remarks to Joy, who we're sure will be ecstatic to read them. Thank you for taking the time to write this review and share it with the Shopify community! Omega Facebook Messenger - Live Chat support team
Superb Customer Support, Carlos was able to help me resolve my issue and was very knowledgeable about my request.
We're thrilled to hear that you find our app amazing and easy to use. π€© We appreciate you taking the time to leave this lovely review; that encourages us to keep working hard to offer good quality products.β£οΈ π π Feel free to reach out any time if you have any questions or if we can help along the way. π π π Best wishes, Carlos
Diego was an excellent support team member. He helped me set it up exactly as we needed! We are excited that this app offers both live chat and the away message to collect emails for follow-up.
Thanks for taking the time to leave us feedback! We really appreciate it. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us via live chat or email at [email protected] with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our app!
Joyce was very helpful in fixing an issue to use the chat bubble feature. Everything works fine. Thanks a lot!
Yeyew!!!! Thanks, heaps for the feedback! Time to connect with your customer browsing your store. π€ π€ π€
The app works great and so does the support team! Joyce Helped me with an issue I had regarding the chat bubble showing up and solved it within minutes.
You're a smart cookie.πͺ Thanks a lot for your kind words to our team. Joyce is on the nine clouds after reading your review. π€π₯°
App is super simple. Personally feel like it helps with conversions as you can have constant access to chats via facebook. People check facebook messages over emails in my opinion. If you don't have a 24/7 support team - highly recommend Can be a bit clunky here and there but super easy to troubleshoot. More features, eg. linking to orders for automatic tracking could be helpful
Thank you for leaving this thoughtful review! Thank you for taking the time to share this review with us and the community! We're always looking for ways to improve our service, and your feedback is a valuable part of that process. Omega Facebook Messenger - Live Chat support team
The chat bobble disappeared from our web page. But Joy helped me to sort it out very quickly. Nice app and thank you Joy.
Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. Weβre here for you anytime. Cheers from Joy!
Encounter some issue, no clue about it. Joyce came, she heard, she saw and she resolved my issue in a swift. Really awesome feeling. Thanks a million Joyce!!
Weβre pleased that Joyce was able to provide you with exceptional service! We sincerely thank you for taking the time to share your thoughts with us. π» π
The team and Joyce are really helpful and help me to setup all of my facebook message app, and now it works perfectly.
Wowowwww youβre a PEACH π ! Thanks for your amazing review π€ Joyce is on cloud nine π₯° Hope for nothing but your businessβs growth π₯π _Cheers from Joyce_ π₯°
Good product is worthy of sincere reviews from consumers, if there is something I need to add WhatsApp and chat windows to open other social media features, my other 6 sites use this chat feature, and I will change to an annual plan
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
Excellent service! I am satisfied. Apps work great. Recommend with confidence. I've been working with them for 3 years. Thank you team Omega
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Weβre here for you anytime.
I like this app very much! The customer service staff solved my problem quickly, highly recommend!!!!
You're Sharp! π Thankssss the legend for the review. Our support team truly appreciates when users like you have a great experience with Facebook Messenger - Live Chat.
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