Facebook & Instagram
Seamlessly manage your Facebook and Instagram presence
Rating
3.5
feedback
3,892
chart
#402
All reviews
Review RSS Feed
Feb. 11, 2021
This used to work well but due to some recent updates, I'm no longer able to connect my Facebook brand account as well as Instagram and I lost all the synced products on my Facebook shop. I contacted the support team and got the explanation that Facebook/Instagram shopping aren't available in my country which in fact they are!
Thank you for taking the time to leave your review. That definitely does not sound like an ideal experience. When it comes to account eligibility and supported countries, this is something determined directly by Facebook. I'd like to confirm which country you are currently operating out of so I can provide you more guidance. I will me reaching out via email and look forward to hearing back. - Anna, Shopify Support
Feb. 10, 2021
This Facebook channel let's us create ads on our social media and link back to products that are on our website so customers can see, like, want and buy at a click of a button.
Feb. 9, 2021
I would like to reach new potential customers. I want to improve my knowledge of Facebook Ads. I enjoy connecting with new people using this app.
Feb. 9, 2021
I use this app for my business Tasteyboutique. I like it because i can find my target audience and run ads. i really love this app.
Feb. 9, 2021
Quiero usar esta aplicación para lograr un alcance mayor de ventas con mi sitio web y con la ayuda de Facebook puedo lograrlo.
Feb. 10, 2021
DO NOT INSTALL! Your facebook page followers will get over-run with product spamming ever time a new product is added. Currently there is no way to turn off the new product notifications. Our facebook page has lost over a hundred+ followers in the last two days. *** Shopify Replied *** Shopify replied to my review but the suggested fix action does not work. I can not turn off ALL notifications because I still need posts to be seen by my customers. I just need to turn off New Product notifications which is currently IMPOSSIBLE in FACEBOOK.
Thanks for sharing your feedback! I definitely understand your frustration with this. That being said, the issue that you've described stems from a setting within your Facebook notifications. Meaning, this occurs entirely on Facebook without any relationship to our app. The way you would solve this is to go to your Business Page Settings > Page Updates > click on Edit > and turn off post notifications so that they don't automatically update every change. This should resolve your feed issue. Thank you! - Abdalla, Shopify Support
Feb. 8, 2021
Easy to use, easy to connect to both Instagram and Facebook for setting up shopping on social. Very easy.
Feb. 8, 2021
La opción de vincular la venta de productos y no tener que cargarlos todos de nuevo es increíble. Además de los pasos a seguir que no son nada complicados.
Feb. 8, 2021
it was very informative. It was very easy to use and I did not have to search all over to find how to use it. It was simple and straight to the point. I would recommend this to my friends and colleagues alike.
Feb. 8, 2021
It's working quite well, I don't have any suggestions for improvement. Perhaps provide a second round of free advertising for small businesses?
Feb. 8, 2021
I love the easy set up and usage of this app. You require no skill in setting it up. Just log in and start sharing your products. Thank you for making it so easy!
Feb. 8, 2021
Great App! Very easy and helpful. I installed the app in 1 minute and did all settings in 5 minutes!
Feb. 7, 2021
My phone number wouldn't work when trying to have my Two-Factor Authentication code sent to me, other than that its good and beneficial.
Feb. 7, 2021
I used this app to connect www.straightwaystore.com to our Facebook Business Manager account. The setup was very easy to follow.
Feb. 7, 2021
Application très intéressante à utiliser pour augmenter le nombre de vos clients sur votre site web shopify
Feb. 7, 2021
I've had a few issues loading some apps, but this one made it simply. I was thrilled. No unexplained errors or weird questions.
Feb. 6, 2021
Great new interface and smooth login. I like being able to directly use my shopify products in Facebook.
Feb. 6, 2021
Terrible app - I was JUST told by Shopify support that it DOES NOT support Variants. What's the point of the app then if someone can't choose a size or color of a Product when they're shopping in a social channel.
Thanks for sharing your feedback! Variants are indeed supported. However, in order to meet Facebook's data feed requirements, your product catalogue takes a single product with X amount of variants, and breaks it down into individual product listings to meet Facebook standards. I’ve sent out to an email to you to explain this in more detail. I look forward to your reply! - Abdalla, Shopify Support
Feb. 6, 2021
IK heb deze app gebruikt zodat ik vanuit mijn webshop producten kan toevoegen in mijn catalogus op fb, want daar heb ik ook een groot publiek wat mijn winkel bekijkt. het is makkelijk dat alles in 1 is ipv alles apart te moeten bewerken.