All reviews

Rating Breakdown

  • 5
    54% (2,095 ratings)
  • 4
    12% (456 ratings)
  • 3
    7% (257 ratings)
  • 2
    4% (162 ratings)
  • 1
    24% (923 ratings)

Reviews with Text

  • 74% (2,895)
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4 / 5 Share

Dec. 1, 2020

I used app to sell online , using promo budgets offered is not straight forward and can be improved

Using app

5 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 1, 2020

This app helped us to reach a much larger market of customers and has really helped us grow our business.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2020

worked well. very easy to follow. now we will see if it actually works! looking forward to selling in facebook.

Using app

13 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2020

It can get confusing but, ends up making sense if you take your time each step of the way. Even if it seems like some connections become lost... Just reconnect and follow the steps patiently. Making sure of the connections between your Facebook account(s) and the correct Instagram account(s) before connecting to your 'shop' will make the process easier. Thats my ameteur explanation of my journey so far.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2020

The setting up is easy and user friendly. It is definitely good that i could link my Shopify to IG and FB. I love it.

Store

Froagz

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2020

Facebook is becoming an important tool for our shop as our online shop is growing. Grace & Green is offering the best organic matcha in Japan. We will expand our business to offer the authentic Matcha green tea!

Using app

3 days

Total reviews

9

Average rating

4.8

1 / 5 Share

Nov. 30, 2020

I have to really wonder what genius decided to roll this out during the busiest shopping time of the year. My facebook worked just find and now I'm forced to load yet another app to weigh down my store and it doesn't work. When contacting shopify support the support people have the audacity to tell me they provide limited support. IT"S your app. If you don't provide support, who does? It's really outrageous. If I could give this app a zero I would.

Using app

1 day

Total reviews

8

Average rating

2.1

Developer Reply

Thanks for sharing your feedback! It sounds like you've been through a lot, and I definitely understand your frustration. The Facebook Channel update went live in August and I'd love to assist you with the required setup on our end. I’ve sent out to an email to you and hope to hear back from you soon. - Abdalla, Shopify Support

5 / 5 Share

Nov. 30, 2020

I used the app and its just perfect Helped in adds and its very brilliant The algorithm is exceptionally perfect and the adds are very efficient Thanks

Store

Rozzita

Using app

About 1 hour

Total reviews

3

Average rating

5.0

4 / 5 Share

Nov. 30, 2020

Reconnected our Shopify store with Facebook and Instagram. The process was fairly easy to work through.

Using app

25 minutes

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 30, 2020

Not bad. I didn't expect to finish it in less than 10 minutes! Of course, I have no idea whether I did it right yet or not... we shall see.

Using app

16 minutes

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 20, 2021

I found it very useful and informative. I will recommend it to other business owners to use for their storefronts.

Using app

About 2 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Nov. 29, 2020

It was fairly easy I didn't like that I had to delete a commerce account and create a new one. Overall pretty straightforward.

Using app

About 3 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 29, 2020

Once I located my password, then it was easy to set up, connecting the various stores to create one easy vehicle for our daily posting, ads and shopping experience.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

3 / 5 Share

Nov. 29, 2020

some days it works some days it doesn't complicated to set up in the beginning not linking accounts no customer service to call for help

Using app

5 months

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for sharing your feedback! We do offer 24/7 live support via chat and phone! I’ve sent out to an email to you with a direct link and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

5 / 5 Share

Nov. 29, 2020

I would like to advertise our products using Facebook & Instagram. I have a team of professionals working on the social media campaign and believe that by activating FB, we'll achieve desired objectives

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 29, 2020

Very easy to connect to Facebook from Shopify. They did a good job here with the onboarding. Worth checking out.

Using app

3 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2020

I don't know how to do any of this. But I can follow directions and read and learn. This made me look like I know what I'm doing. Easy to follow instructions.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2020

I use this app to help sell products in my shop and it is very useful. I am getting traffic and making sales daily.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2020

Worked easily to set up and seems to work fine. Been using the old facebook shop app and the insta app as well. but having all in one place is a way better solution.

Using app

6 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 28, 2020

Hopefully through setting up this new fb channel they will be able to see that my business does not need to be banned from the platform any longer.

Using app

Over 1 year

Total reviews

2

Average rating

4.5