Facebook & Instagram
All reviews
Great app. Really easy to use and integrate. Managing Facebook and Instagram shops in one tab is really good.
So far it's pretty easy to use. I need to continue setting up. It was a little confusing at first, but it is flowing better now
This was way easier than the previous app. My issue has always been that Instagram never approved me, even though I sell pillows and many of my Instagram friends sell exactly the same products and have an Instagram shop. I gave up for a year, but I'm hopeful with the new app that I will get approved to sell my pillows on Instagram.
I am not entirely certain what rights Facebook receives by setting up this Facebook channel - no doubt they were outlined during the enrollment process, but I didn't pay close attention. It seemed some permissions I was unwilling to give - and probably didn't understand - were for set up - As I need this kind of help and basically trust Facebook I went along with the program. Let's see the results!
I navigated the process, it seems overly complex between on parties. The help menus from shopify did NOT match the steps on FB and vice verse.
its easy to created youre facebook channel i love it, i really like the way to make this app very easy
apenas lo estoy haciendo, por ahora es amigable, fácil de navegar . espero encontrar aquí la herramienta par controlar mi actividad , espero lograrlo con esta app
Good, but not that easy to set up. Specially if you are working with an external advertiser, for example an ad agency.
I don t know how is going to take to get the approval. Would be great to know somewhere the times for approval. Thank you
Had the old Shopify to Facebook catalogue all setup, now I can't select the correct catalogue as it says I don't have permission.
Thank you for leaving a review and sharing your experience. I'd like to hear more about any issues you are currently facing to ensure you are getting the most out of the app, so I'll be sending you an email shortly to discuss. - Anna, Shopify Support
i used this application and i met my goals. it was easy configure the interface, in minutes i saw the changes
Facebook channel is very usefull for shopify and the instagram shop. I dont think that this message is going to be readen...
I used this app to promote my online store, a little complicate to use, not clear when it will start working
There was an inexplicable problem where my main Insta account would not appear. Then it did. The whole set-up took hours
Thanks for sharing your feedback! I'd be more than happy to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
This is the setup process and a little early to say but it's been good so far. It's actually a little surprising I am being forced to write this many characters!
App can not connect to my FB page. Submitted 2nd support request after receiving no response to initial support request submitted 3 days ago
Thanks for sharing your feedback! I definitely understand how connection issues can be frustrating, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
so far so good- Working on behalf the client, it was fairly clear and did not need as much troubleshooting as the Square site store. Still need to see results so far
Easy to connect and product placing from shopify to facebook. The response and analysis could be improved by implentation of the shopify dashboard.
I am using this app to promote my business and it has been good so far. It is a great way to get people to know your product or brand.
It's working absolutely flawless with all pixel events getting connected & triggered correctly along with all product getting uploading on commerce manager & merchant centre.
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