Facebook & Instagram
Seamlessly manage your Facebook and Instagram presence
Rating
3.5
feedback
3,883
chart
#205
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Feb. 7, 2025
fatal, he tenido problemas para conectar mi tienda con facebook e instagram y ha sigo imposible obtener ayuda para hacer la conexion, asi llevo mas de un año y sin esperanza porque no tienes una atención personalizada que puede entender lo que te sucede
Feb. 6, 2025
technical support is horrible. My account has been restricted for 6 months and we've been going back and forth with faceless no one has been able to provide help for my business
Feb. 6, 2025
Managing my apparel brand shop on Facebook and Instagram has been a frustrating journey, to say the least. For the past four years, I've faced constant challenges connecting to the shop and maintaining its functionality. One of the biggest hurdles has been resetting my Facebook password for the shop account. No matter how many attempts I make, I never seem to get it resolved. The lack of a clear or straightforward solution has made it feel like an ongoing hassle, with issues cropping up time and time again. These technical difficulties have taken away valuable time I could be spending on growing my business, connecting with customers, and creating new products. I’m still looking for a lasting solution but have yet to find one that sticks. If anyone has successfully navigated these issues or knows the best approach to resolving them, I’d love to hear your advice!
Feb. 6, 2025
Je suis bloquée depuis 8 mois sans pouvoir lancer ma boutique shopping sur instagram. Malgré de nombreux contacts auprès de META mon compte est toujours restreint. Je désespère...
Feb. 4, 2025
Schwierig einzurichten. Sehr komplex. Shop nun schon seit Monaten in Prüfung. Wir kommen einfach nicht voran.
Feb. 3, 2025
Me gustaria que fuera más rápida la conección a la redes, parece que tengo que esperar 4semanas.
Feb. 1, 2025
I’ve been extremely disappointed with the Facebook and Instagram app on Shopify. Over time, recurring issues—especially the repeated rejection of our products on both Facebook and Instagram—have made it nearly impossible to run effective advertising campaigns. Unfortunately, these issues aren’t isolated; they’re part of a broader, ongoing problem with Meta’s platform, and there’s been no meaningful support available to help resolve them. Due to these persistent challenges, we have ultimately ceased advertising with Meta altogether. It’s frustrating to invest time and resources into a tool that not only fails to deliver on its promises but also leaves you without the necessary support when problems arise. I hope these concerns are taken seriously and that significant improvements are made to both the product approval process and customer support infrastructure.
Feb. 1, 2025
It's crazy! not working I have tried and did everything they asked for without any change!still showing ACTION REQUIRED! What's wrong?
Jan. 30, 2025
un casino per configurare notifiche inutili dopo 3 giorni niente prodotti sul shop fb.
Jan. 29, 2025
worked for a week, then started removing products and tags from my shop. no help from support
Jan. 29, 2025
Depuis que j'ai lié mon compte Facebook & Instagram à Shopify, mon compte est bloqué depuis plus de 15 jours sans aucune justification ni avancée dans le processus. Impossible de contacter le support, ce qui est extrêmement frustrant et pénalise mon activité. Très décevant pour une application de cette envergure.