Facebook & Instagram
Seamlessly manage your Facebook and Instagram presence
Rating
3.7
feedback
4,187
chart
#149
All reviews
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June 18, 2025
Not easy to use at all. It struggles to connect to Pages, and the shop doesn’t function properly. Sometimes the Facebook Shop works—but often it doesn’t. Product tagging is unreliable and frequently reports items as unavailable even when they’re in stock. Support is virtually nonexistent; instead of real help, you’re just pointed to generic setup instructions. Overall, it’s been a frustrating and disappointing experience.
Dec. 16, 2024
Ist ok. META ist immer noch mit Business Meta Spark und nicht was alles noch gibt einfach zu viel. Müsste Kompakter sein. Die Schnittstelle von Shopify zu Facebook (META), da hat Shopify wirklich viel dazu beigetragen. META ist oder es war auch schon besser.
Dec. 9, 2024
Local pickup is not working. My account always says it needs to be connected but when i go in, its connected. Products always hidden from the shop
Dec. 5, 2024
deixou de fazer a sincronização dos produtos. nem a meta, nem o shopify conseguem resolver.
Nov. 27, 2024
I like it but Meta banded me from ads. My account was hacked during the pandemic and you guys never gave me a chance to talk to anyone. Your site is not friendly at all
Nov. 21, 2024
This has caused issues on my Shopify traffic and has caused products not be viewable which is causing sales to drop. No valid troubleshoot has be given to solve isssue
Nov. 20, 2024
It does not give me succinct reasoning when a product is rejected, just says against commercial policies. Accepts half of our products, but not the other half. All are meat products!
Nov. 18, 2024
Oct. 28, 2024
Not great, sometimes it's connected, other time it's not. Also I had someone from Shopify tell me the issue is because I'm in the UK and not USA as to why my products were active but not showing as active! All products do not sync - right now it's telling me that a Sync has failed but when I click it says no products to show. Just adds an extra stress to running a small business to be honest.
Oct. 27, 2024
Oct. 24, 2024
Honestly nearly everything I have experienced with Meta for Business has been terrible. So many random errors, transient issues with cookies, account verification issues. Nothing has gone smoothly or worked first time at any point in the past year. I honestly can't believe the size of their ads business given how poor the experience as a business is. That said, I did eventually (with much refreshing) get my shops set up on instagram and facebook. I've yet to successfully tag a product in a post though - wish me luck.
Oct. 15, 2024
It is IMPOSSIBLE to reach a human for help with Meta shop account verification issues. I've sent so many messages and no one who works there can fix simple things. They keep saying my business name doesn't match with my business documents. It is so frustrating