Fera Product Reviews App for Shopify

Fera Product Reviews App

Fera Reviews App - Build Trust with Photo & Video...

Rating

4.8

feedback

2,172

Reviews

chart

#2,855

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    20%
  • Less than a month
    64%
  • Less than a year
    141%
  • More than a year
    44%

Reviews Summary

Fera has received a mix of positive and negative reviews from users. Positive aspects highlighted include the seamless experience, effectiveness, great customer service, approval of reviews before posting, and the app's features like auto AI and custom code support. Users also appreciate the ease of use, variety of features, and the ability to get more reviews on their websites. However, some users have mentioned issues such as the app breaking, poor functionality, limitations on the free plan, and difficulties with downloading reviews. There are also complaints about sudden changes in pricing and access to the app, leading to frustration and loss of trust in the service.

Highlights

Seamless experience and effectiveness
Great customer service and support
App features and ease of use
Issues with app functionality and limitations
Concerns about pricing changes and access restrictions

Rating Breakdown

  • 5
    265% (5,755 ratings)
  • 4
    9% (201 ratings)
  • 3
    1% (26 ratings)
  • 2
    1% (14 ratings)
  • 1
    2% (40 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 13, 2025

Great experience with Fera. Have been using this for a few years and it has been seamless and very effective. Special shout out for the live Support which has been amazing! Would highly recommend this.

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

May 6, 2025

Responsive Customer Care Team

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

May 5, 2025

breaks all the time + poor functionality.

Store

Shield

Using app

Over 2 years

Total reviews

4

Average rating

2.8

5 / 5 Share

May 1, 2025

Approving reviews before they post, replying, and auto AI are used by us across our 3 shopify stores, depending on which store it is. Nice features, great app, great price.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2025

Great customer service, quickly added in some custom code so the star rating and reviews would show up on the collection pages on my site. Thank you Holden!

Store

NURSELY

Using app

Over 3 years

Total reviews

5

Average rating

5.0

All reviews

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