Fera Product Reviews App for Shopify

Fera Product Reviews App

Fera Reviews App - Build Trust with Photo & Video...

Rating

4.9

feedback

6,083

Reviews

chart

#2,818

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    7%
  • Less than a month
    23%
  • Less than a year
    50%
  • More than a year
    16%

Reviews Summary

The reviews for the Fera app on Shopify are quite mixed. Positive aspects include ease of use, great customer service, helpful support team, and the ability to collect and display reviews effectively. Users appreciate the user-friendly interface, customization options, and the impact the app has had on increasing customer engagement and conversions. However, negative themes include issues with the free plan being canceled, sudden changes in pricing, account suspensions, and difficulties in downloading reviews. Some users also mentioned feeling pressured to upgrade to a paid version and experiencing challenges with customer service.

Highlights

Ease of use, great customer service, helpful support team, effective review collection and display
Mixed reviews, issues with free plan, sudden pricing changes, account suspensions
Pressure to upgrade to paid version, challenges with customer service, difficulties in downloading reviews

Rating Breakdown

  • 5
    95% (5,754 ratings)
  • 4
    3% (201 ratings)
  • 3
    0% (26 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (40 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 6, 2025

Responsive Customer Care Team

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

May 5, 2025

breaks all the time + poor functionality.

Store

Shield

Using app

Over 2 years

Total reviews

4

Average rating

2.8

5 / 5 Share

May 1, 2025

Approving reviews before they post, replying, and auto AI are used by us across our 3 shopify stores, depending on which store it is. Nice features, great app, great price.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2025

Great customer service, quickly added in some custom code so the star rating and reviews would show up on the collection pages on my site. Thank you Holden!

Store

NURSELY

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 28, 2025

Using app

About 1 year

Total reviews

1

Average rating

5.0

All reviews

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